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Customer Success Manager role at Marigold fostering customer relationships through loyalty and personalization solutions. Responsibilities include managing customer accounts, driving retention and satisfaction, and collaborating with cross-functional teams.
Drive the technical direction of the data platform's architecture, ensure reliable operation of data pipelines and warehouses, assist with customer escalations, participate in on-call rotation, and drive data governance and security practices.
Marigold Engage by Sailthru is seeking an experienced Engineering Manager to lead two product engineering teams focusing on messaging functionality and subscriber experiences. The role involves shaping engineering policy, leading agile teams, owning the technology strategy, mentoring team members, and contributing to technical improvements and best practices.
Marigold is hiring a Full Stack C#/.NET Senior Engineer to work on their Cross-Channel Marketing Platform. Responsibilities include translating business requirements into designs, developing solutions, and collaborating with teams. Qualifications include a Bachelor's degree, 5+ years of experience in enterprise software design, and expertise with C#, .NET, SQL Server, and cloud-native development.
Seeking a highly skilled systems engineer to design, develop, and integrate complex work systems, manage infrastructure installations, implement backup and security strategies, and engage with upper management. Responsibilities include standardizing processes, automating tasks, testing software, and conducting root-cause analysis. Required skills include knowledge of programming languages, operating systems, equipment, technologies, system performance tools, active directories, and cloud technologies.
As a Client Success Manager at Marigold, responsible for client growth and satisfaction through leveraging the Marigold Engage platform for Consumer First Marketing programs. Duties include account retention, identifying improvement opportunities, collaborating with cross-functional teams, and driving product adoption at existing clients.
The Engagement Manager plays a key role in managing and enhancing customer relationships, ensuring client satisfaction, and driving successful project delivery for the assigned client portfolio. Responsibilities include overseeing project lifecycles, coordinating cross-functional teams, managing budgets, facilitating decision-making processes, and developing proposals to secure new business opportunities.
Provide exceptional B2B support for an enterprise product stack, troubleshoot platform issues, maintain support documentation, contribute to process and training development. Requires communication skills, technology fundamentals, and MarTech experience.
Join a geographically diverse DevOps engineering team at Marigold's Liveclicker, responsible for maintaining and improving a high-scale, always-on, SaaS platform. Act as a subject matter expert in infrastructure, work with full stack software engineers, and help upgrade the platform's architecture. Enjoy flexible working hours with NZ-wide remote work and oncall responsibilities.
Collaborate with product management and engineering teams to deliver product roadmap features, prioritize customer feedback to drive business impact, define product backlog items, organize product demos and testing efforts, and work on operational activities across the product team.
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