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As a Technical Support Expert, you'll provide technical support to customers for Avid's media production solutions, addressing complex issues, documenting troubleshooting processes, and managing support cases through various communication channels. The role may also involve creating training materials and mentoring coworkers.
The Senior Financial Analyst provides analytical support for budgeting and reporting, partners with business leaders for decision-making, performs month-end expense close, produces financial reporting packages, and develops ad-hoc projects.
The Senior Full-stack Developer will design, develop, and maintain web applications for Avid’s Video Servers Team. The ideal candidate should have extensive experience in both front-end and back-end development and be proficient in modern web technologies to enhance user experiences.
The Customer Success Manager will work with Avid's largest customers to ensure they receive value from their solutions by onboarding, driving adoption, and ensuring retention through strategic relationship management and product education. They will monitor account health, analyze usage patterns, and collaborate with internal teams to enhance customer experiences and reduce churn risk.
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