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The Partner Systems Access Administrator is responsible for provisioning Partners' systems access for TSA agents and ensuring all Partner governance is adhered to. Key responsibilities include issuing and deactivating systems access, responding to access requests, maintaining accurate records, providing guidance and support to team members, and collaborating with stakeholders to resolve issues effectively.
The Workforce Analyst at TSA Group is responsible for producing accurate call staffing forecasts, monitoring and revising workforce and business forecasts, creating rosters, analyzing data, and identifying trends to add value to the workforce management process.
Join TSA Group to provide customer-centric solutions and grow within the company. Responsibilities include handling international accounts, delivering tailored solutions, and engaging with customers. Seeking individuals with positive attitude, communication skills, technical savvy, and organizational abilities.
Responsible for providing outstanding customer service experience on social media channels, resolving customer concerns, and ensuring first contact resolution. Collaborate with departments to achieve resolutions and address customer queries effectively.
Join TSA's team in New Zealand working remotely to deliver customer-centric solutions and provide excellent customer service in a voice contact center role. Strong communication skills, teamwork, and attention to detail are key in this stable, full-time position.
TSA is seeking a Senior Project Manager to lead various projects and change initiatives. Responsibilities include project delivery, scoping, risk management, team coordination, and process improvement. The ideal candidate has at least three years of business experience, strong stakeholder relationships, and excellent communication skills.
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