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The Senior Program Manager in Talent Development will lead a team responsible for designing and executing global programs for customer service agents. This role involves guiding project managers, enhancing coaching practices, using data to inform decisions, and developing innovative learning solutions to meet business objectives.

As Director of Market Growth & Strategy, you will guide the management team in strategic initiatives, collaborate with senior executives to understand market dynamics, and drive growth opportunities across North Asia while ensuring effective program adaptation to local behaviors.

As a Senior Software Engineer in Agoda's Back-End Engineering department, you'll develop scalable, fault-tolerant systems and APIs. You'll work with modern languages and technologies to create performance-critical applications, enhance CI/CD practices, and collaborate across teams to implement high-quality software solutions for our travel platform.

Manage global operational excellence projects focusing on automation of customer service, process optimization, and performance improvement in the Customer Experience Group. Collaborate across teams to achieve project goals, analyze operational flows, and improve processes using low-code solutions.

The Analyst/Associate in Corporate Strategy will work with senior executives to provide business insights and support strategic initiatives through data analysis. Responsibilities include conducting competitor analysis, building dashboards for performance tracking, creating business cases, and supporting independent workstreams for strategic projects.

As a Staff Database Administrator at Agoda, you will lead PostgreSQL initiatives, ensuring the scalability and security of database infrastructure. Responsibilities include monitoring SQL and No-SQL databases, troubleshooting, performance tuning, and coordinating with operations staff to resolve technical issues.

As a Staff PostgreSQL Database Administrator, you will lead technical initiatives in performance tuning, ensure database scalability and security, and administer SQL and No-SQL databases to maintain 24/7 uptime. You will also troubleshoot issues and communicate with operations and external entities to support database solutions.