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The Senior Data Support Specialist role involves overseeing annual review activities, managing project plans, resolving complex data issues in Superannuation and Managed Funds, and ensuring quality and accuracy in reporting and fund level services.
The Technical Writer will establish GROW’s information architecture and create comprehensive technical documentation. They will collaborate with engineers and product managers, develop content strategies, manage documentation repositories, and incorporate user feedback to enhance clarity and usability. Proficiency in documentation tools like Markdown, HTML, and Confluence is essential.
As a Team Leader in the complaints department, you will oversee the resolution of member complaints in a financial services context. You'll manage both simple and complex complaints, influence process improvements, and deliver fair outcomes while providing insights to prevent future issues. Your role involves leading a team focused on exceptional customer service and effective negotiation.
The Dispute Resolution Specialist will manage the end-to-end complaint handling process for superannuation complaints, ensuring fair outcomes and influencing improvements in customer experience. Key responsibilities include effective decision-making, exceptional negotiation, and collaboration within the team.
The Senior Software Engineer will develop full-stack applications, including user interfaces and server-side components. Responsibilities include database management, API integration, and ensuring software quality through comprehensive testing. The role involves security optimization, collaboration using version control, and continuous technology improvement.
As a Software Engineer II at GROW Inc, you will develop user interfaces, server-side applications, and APIs, manage databases, integrate third-party services, perform testing, ensure security, and collaborate with cross-functional teams while continuously improving development practices.
As a Senior Software Engineer at GROW Inc, you will develop full-stack applications, design user interfaces, manage databases, integrate APIs, and ensure security and performance optimization. Your role will involve testing software for quality assurance and collaborating with teams to enhance project outcomes while keeping up with the latest technologies.
As a Software Engineer II at GROW Inc, you will design and maintain Java-based backend systems, develop and optimise database schemas, integrate APIs, write tests for code reliability, and ensure security compliance. Collaborate with cross-functional teams for system improvements and participate in code reviews.
The Senior Data Support Specialist at GROW Inc will manage annual review activities, project plans, and ensure accurate processing of data issues in Superannuation and Managed Funds domains. Responsibilities include stakeholder engagement, quality assurance, and regulatory reporting, all aimed at timely completion and adherence to SLAs.
As a Superannuation Administrator, you will process assigned work, ensure accuracy, identify risks impacting SLAs, support team members, advocate for continuous improvement, and address risks and incidents in the operational processes.
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