The Student Success Advisor will provide coaching support to students throughout their study program, focusing on retention and satisfaction, while utilizing CRM tools for tracking progress and addressing issues. This role requires strong communication and problem-solving skills, along with a genuine commitment to student success.

The Course Writer will develop and review scripts for new IT courses, collaborating with the MedCerts team and working independently to create engaging content for eLearning. They will utilize AI tools and ensure adherence to established outlines and standards, while providing feedback on course materials.