The Customer Support Technician will provide front-line support to installers and distribution partners, solving technical issues via multiple communication channels. Responsibilities include documenting cases, coordinating with engineering teams for escalations, maintaining the support knowledge base, and preparing reports to enhance product design.

Yotta Energy is seeking an experienced IoT Software Engineer to develop and maintain embedded software for their IoT products, integrate gateway devices with their cloud monitoring platform, collaborate with cross-functional teams, and support software issues in a fast-paced environment.