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Supports planning, dispatching, installation scheduling, service-call creation, technician coordination, logistics monitoring, order processing, and operational issue resolution for B2B coffee machine customers. The intern also identifies process improvements, develops recommendations, and participates in field visits with technical teams. This is a hands-on internship requiring a business or supply chain student with strong communication and analytical skills, English fluency, and basic Dutch or French ability.

Leads plant-side manufacturing projects from feasibility through first production, including new product introductions, product changes, production trials, approvals, and improvement initiatives. Coordinates cross-functional teams, assesses operational feasibility, manages risks, ensures plant readiness, maintains project plans, supports SAP and master data accuracy, and identifies opportunities to improve capacity, simplify processes, and reduce manufacturing complexity.

Manages and grows national key-account customers, delivering sales targets through account planning, customer business plans, trade-term negotiations, promotion strategy, demand forecasting, and execution. Leads business reviews, market visits, customer relationships, receivables monitoring, and in-store execution. Collaborates with marketing, shopper marketing, sales operations, supply chain, customer service, and finance teams to optimize promotions, resolve claims, and ensure profitable customer growth.

Manages third-party logistics providers across warehousing and distribution operations, overseeing KPIs, service performance, billing, cost control, pallet management, and continuous improvement. Partners with customers, Supply Chain, Finance, and Commercial teams to develop efficient logistics solutions, resolve operational issues, and deliver measurable business results. Coaches colleagues and leads multiple improvement initiatives.

Lead category strategy and growth planning for convenience and discount customers in the UK coffee market. Analyze shopper, market, promotional and performance data to develop actionable recommendations on assortment, distribution, space and category performance. Present category stories, market updates and customer plans while collaborating with Sales, Marketing, Brand and Revenue Growth Management teams. Build trusted customer relationships and influence commercial decisions that drive sales, profit and sustainable category growth.

Manages a regional field sales team, setting KPIs, coaching employees, and driving target achievement. Oversees point-of-sale planning, distributor objectives, budgets, sell-out performance, corrective actions, customer negotiations, promotional activities, and sales training. Partners with Sales, Trade Marketing, Marketing, and Shopper Marketing teams to implement commercial plans and achieve operational excellence across the region.

Supports the Key Account Manager in managing national modern trade customers and achieving sales targets. Responsibilities include contributing market insights and sales reports to customer business plans, auditing promotional execution and point-of-sale materials, conducting store-level market visits, gathering outlet and competitor feedback, identifying growth opportunities, and resolving immediate concerns. Provides administrative support for order tracking, payment requests, claims validation, stock returns, pricing maintenance, and customer credit-note submissions.

Serves as a subject matter expert for global HR technology platforms, including administration, governance, access management, integrations, troubleshooting, reporting, dashboards, surveys, testing, releases, and user support. The role partners with international stakeholders to identify business needs, improve HR processes, manage change initiatives, resolve escalations, and create documentation and training materials to drive adoption.

Analyzes sales, distribution, execution, and customer data to identify trends, risks, and opportunities. Develops dashboards, reporting solutions, and analytical tools; supports customer targeting, segmentation, sales incentives, and performance monitoring. Ensures data quality across sales platforms, improves reporting processes, and partners with commercial stakeholders to provide actionable recommendations and enable independent data use.

Own the end-to-end global Accounts Payable process across markets, GBS, and outsourced providers. Lead process strategy, governance, standardization, transformation, automation, performance management, risk, compliance, and continuous improvement. Partner with stakeholders worldwide to deliver a scalable, efficient, controlled AP operating model and improve supplier experience.