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Contract proofreader supporting Communications & Engagement: review and edit client-facing content for grammar, consistency, and brand voice; make minor design updates; manage priorities and workflow; collaborate with consultants and designers to deliver clear, user-optimized communications.

Support employee-facing benefits communications for EPIC's national Communication & Engagement practice. Develop multi-channel strategies and content, collaborate with account teams and designers, manage multiple projects and workflows, edit for clarity and channel optimization, and help drive employee engagement and required actions.

Lead end-to-end execution of onsite and virtual wellbeing programs, manage logistics and vendors, serve as day-to-day client contact, track engagement and outcomes, support reporting and budgeting, and help scale practice processes while mentoring junior staff.

Lead building PSG's Business Operations & Performance function: design operating rhythms, forecasting, pipeline-to-capacity planning, KPI frameworks, profitability and utilization analysis, sales operations, leadership reporting, and cross-functional governance to support scalable growth and improved decision-making.

Provide administrative account support for assigned insurance clients: policy administration, billing/invoicing, endorsements, renewals, account transactions, generate certificates and reports, and coordinate with clients, underwriters, and accounting.

Provide day-to-day commercial lines account service: client advocacy, policy changes, certificates, renewals, invoicing, audits, portals, reports, and administrative insurance tasks.

The Relationship Manager manages client relationships for Professional Liability policies, ensuring customer satisfaction, retention, and growth through account servicing and new business processing.

Support client employee benefits programs by serving as day-to-day client contact, managing escalations, coordinating open enrollment and implementation, preparing RFPs and benefit analyses, maintaining client systems and communications, creating reports, and assisting Client Executives/Managers with strategy and project coordination.

Lead benefits analytics for private equity-backed clients: acquire and validate data, build financial models and projections, produce dashboards and executive reports, present insights to clients, manage projects, mentor junior analysts, and coordinate vendors and reconciliation efforts.

Support development and execution of benefits strategies for large, self-funded clients. Manage vendor RFPs, implementations, compliance, reporting, and client relationships. Analyze claims and financials, recommend cost-containment approaches across medical, pharmacy, and disability programs, and contribute to business development and internal process improvements.