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The Customer Success Manager for Mid-Market will oversee a portfolio of North American customers, ensuring their success by developing customer success plans, consulting on challenges, analyzing data for improvement, and collaborating with teams to optimize customer value from Connecteam’s platform.

As an Account Executive at Connecteam, you will establish and manage relationships with customers, influencing product development based on their feedback. Your role includes owning the sales cycle without outbound outreach and providing top-notch customer service, thereby contributing to the company's growth.

The Legal Counsel at Connecteam will be responsible for negotiating, drafting, and reviewing commercial agreements, handling privacy-related matters, providing legal advice, and staying up-to-date with legislative changes. The role requires 3-5 years of experience, strong teamwork skills, critical thinking ability, LLB degree, and current Bar admission.

In this role, you will develop the Connecteam platform by building a user-friendly and scalable product, collaborating with various teams to understand customers' needs, defining the product roadmap, and managing coding features from architecture to production delivery.

As a Senior Product Backend Developer at Connecteam, you will enhance the platform by developing APIs and choosing the right backend technologies, working closely with a cross-functional product team to understand customer needs and contribute from a technical perspective.

As a Customer Success Manager at Connecteam, you'll be tasked with developing strong customer relationships to enhance retention and loyalty. Your key responsibilities include onboarding customers, assessing client health, mitigating churn, and collaborating with various teams to ensure customer success and satisfaction.

The Customer Success Manager at Connecteam will oversee a portfolio of mid-market customers in North America, ensuring their success through customer success plans, problem-solving, and data analysis. The role involves fostering relationships, optimizing customer support, and collaborating with other departments to maximize customer value and identify growth opportunities.