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The Payroll Expert US will handle the US payroll service, dealing with HR and payroll transactions, managing queries, performing reconciliations, and ensuring accurate payroll calculations and payments. Responsibilities include providing customer service support, liaising with various teams, managing payroll-related activities, and ensuring compliance with legislation.

The Finance Executive will manage cost accrual processes, month-end close activities, and client queries. Responsibilities include guiding the business on revenue recognition issues, maintaining the company’s revenue recognition policy, and collaborating with UK Finance Business Partners. The role also focuses on implementing processes for audits, monitoring error tracking, and ensuring deliverables meet high standards of accuracy and service levels.

The Principle Process Executive is responsible for overseeing quality checks, analyzing complaints and trends, and driving continuous improvement within the team. They will coach and train team members, address operational issues, and ensure quality standards are met to enhance customer satisfaction.

The Analyst is responsible for performing research and due diligence analysis on companies and individuals, verifying publicly available information, and compiling reports based on the findings. They will analyze shareholding structures, perform screening related to sanctions and political exposure, and discuss exceptions or uncertainties with senior analysts. They will maintain compliance data and support the quality team in process reviews.

The Customer Experience Executive assists shareholders with buying and selling shares, supports customer inquiries, and contributes to the team’s workload while ensuring compliance with procedures and standards. They handle inbound calls and emails, maintain operational efficiency, and adhere to security policies and regulations.

The Pensions Administrator will manage pension awards, check customer data integrity, resolve inquiries, draft correspondence, and input customer information, all while providing administrative support in a busy environment.

The Process Executive role involves carrying out clerical and support duties based on predetermined procedures and service standards. Responsibilities include responding to standard processing inquiries, completing data administration tasks accurately, and ensuring compliance with regulatory and company standards while contributing to team workload and improving skills.