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This role involves supporting payroll processing tasks, ensuring accuracy and compliance with established procedures, providing excellent customer service, and identifying process improvements. The candidate will handle data entry, help with compliance maintenance, and assist in audit requirements while managing workloads and prioritizing tasks effectively.

The Technical and Risk Assurance Specialist will monitor regulatory changes, provide compliance guidance, perform assurance testing, and support risk management processes for EQ Retirement Solutions. This role requires establishing effective working relationships and responding to compliance queries while contributing to project and ad-hoc activities as needed.

The Senior Pension Administrator will manage key pension processes and ensure compliance with regulations while delivering high-quality services to clients. Responsibilities include overseeing team operations, monitoring performance metrics, and enhancing service delivery. The role is aimed at continual improvement within the pension administration framework.

The Pension Administrator will provide administrative services to customers, complete casework, resolve enquiries, draft correspondence, perform pension calculations, and carry out ad-hoc projects. Full training will be provided to the candidate.

The Workforce Management Analyst will analyze data to identify gaps in processes and enhance service performance within the customer care center. Responsibilities include performance reporting, workload analysis, and maintaining strong relationships with leadership to provide recommendations for operational improvements.

As a Client Treasury Administrator, you will manage accounting services for a portfolio of clients, ensuring accurate processing of transactions, maintaining client records, and providing technical guidance to team members. You will reconcile accounts, respond to customer inquiries, and prepare detailed reports.

As a Subject Matter Expert, you will support the team and team leader by delivering training, coaching, and quality monitoring to enhance performance. Responsibilities include analyzing key quality data, coaching team members, ensuring adherence to operational policies, and improving continuous service standards. You will also resolve issues and communicate effectively with stakeholders.