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The Customer Experience Executive will assist shareholders with buying and selling shares, respond to queries while maintaining service standards, and ensure compliance with company procedures and regulations.
The Customer Experience Executive will assist shareholders with shareholding account queries, buying and selling shares, and ensuring compliance with procedures and service standards. Responsibilities include answering calls and emails from shareholders, improving skills and processes, and adhering to regulatory requirements.
The role involves assisting shareholders with buying and selling shares by responding to their queries via calls and emails. The incumbent will ensure compliance with service standards and regulations, contribute to team workload, and improve their skills while adhering to security protocols.
The Software Engineering Manager at Equiniti is responsible for guiding and leading excellence within the teams to enable market-leading software engineering standards. They oversee line management, software development processes, and drive optimization of the engineering lifecycle. Additionally, they mentor and guide engineers, foster relationships with central EQ functions, and build a strong talent pipeline.
The Team Leader is responsible for managing a team to deliver quality operations and services to customers. This includes planning, monitoring workflow, ensuring compliance with standards, and supporting staff development. The role requires effective communication and collaboration with international teams to enhance service quality and operational efficiency.
The Lead Actuarial Project Consultant will lead projects within the Data Services Team, prepare complex calculations, document methodologies, ensure quality assurance, guide team members, and manage junior consultants while liaising with clients and other departments to resolve issues and improve processes.
The Payroll Tax Compliance Specialist will research and resolve complex state payroll tax compliance issues due to business mergers. Responsibilities include working with external consultants, reviewing and rectifying Workday payroll setups, and establishing best practices for payroll tax compliance.
The Proposition Lead will be responsible for designing, implementing, and managing the Pensions Dashboard proposition within the Client Project Delivery team. They will act as the subject matter expert, working with clients to define deliverables, drive engagements, and support project delivery while collaborating with internal teams to ensure successful implementation.
The Operations MI Analyst role involves developing MI/BI products focusing on creating VBA Macro tools, automating tasks, and building reporting dashboards with tools like Python and SQL. The candidate will work alongside various teams to enhance operational efficiency and utilize agile methodologies for project management.
The Head of End User Computing will lead the team managing all aspects of end-user technologies and services. Responsibilities include developing operational plans, overseeing the technical architecture for desktop environments, ensuring service reliability, managing service requests, and fostering a culture of continuous improvement within the team.
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