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The Account Associate will support the Relationship Management team by creating memos, processing client inquiries, assisting with billing, and maintaining records in Salesforce. They will collaborate with various departments to compile reports and enhance client services.
The Team Leader - Custody Cash will supervise and motivate a team handling cash administration processes. Responsibilities include overseeing daily workloads, authorizing payments, monitoring performance, and ensuring excellent customer service. This role involves guiding team members through training and development while maintaining operational efficiency and service quality.
The Pensions Administrator will administer pension awards according to service agreements, check the integrity of customer data, resolve customer inquiries both orally and in writing, draft correspondence for customer inquiries, and input customer details. Training will be provided, with opportunities for progression and flexible working after training.
The Client Treasury Administrator will provide accounts administration services, manage client accounting records, process payment transactions, handle customer inquiries, reconcile bank accounts, and generate reports, all while ensuring compliance with SLAs and maintaining data integrity.
The Risk and Control Assurance Administrator assesses the effectiveness of internal controls, identifies potential risks, and recommends improvements to ensure compliance with regulatory requirements and overall security of operations. They prepare reports, maintain documentation, and collaborate with departments for risk management strategies.
The Information Developer is tasked with creating comprehensive documentation, including user guides and procedures, by collaborating with business experts and project managers. This role involves gaining insights from various resources and ensuring documentation standards are maintained, while also working agilely with delivery teams to facilitate successful project implementations.
The Operations Risk Specialist monitors shareholder transactions for completeness and accuracy, conducts regulatory reporting, analyzes data for risk, and supports fraud and information security monitoring. Responsibilities include independent work on daily monitoring activities, using statistical analysis to resolve issues, and collaborating with technology on business requirements.
The Senior Administrator will manage trade order placements and settlements for Bereavement Services and Certificated Dealing products, ensuring client documentation is validated and trades are executed accurately. Responsibilities include onboarding clients, communication, cash payments, reconciliation, and adhering to regulatory requirements.
The Senior Administrator role involves managing trade order placement, settlement, and asset servicing functions for Trust and Corporate Dealing products. Responsibilities include client trade order processing, FX order execution, and reconciliation tasks. Excellent communication and numerical skills are essential, along with the ability to work independently and adapt to a fast-paced environment.
The Principle Process Executive will manage and issue bulk email communications, liaising with stakeholders, ensuring quality service delivery, and supporting onboarding and communications for UK Shareholder Services. Attention to detail is critical due to the visibility of the role's outputs.
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