Top Tech Jobs & Startup Jobs

Lead end-to-end design and deployment of AI-enabled automation and workflow solutions across operations. Translate business needs into technical workflows, build and validate automations using low-code and scripting, collaborate with cross-functional partners, manage complex workstreams, and drive measurable efficiency, accuracy, and control improvements.

Drive channel performance visibility and partner outcomes via analytics. Monitor SLAs and KPIs, identify root causes, develop action plans, implement process improvements, and influence cross-functional and partner behavior. Build measurement frameworks, report insights using BI tools, track execution, and coach peers to improve customer experience and operational efficiency.

Lead development and execution of fraud risk strategies: analyze fraud vectors, design and manage fraud rules lifecycle, measure KPIs, partner with operations and cross-functional teams, and implement detection/prevention solutions to reduce losses and improve customer experience.

Lead fraud strategy initiatives to detect and mitigate first- and third-party fraud. Analyze large datasets, develop and manage fraud rules lifecycle, define KPIs, partner cross-functionally to implement prevention controls, and optimize processes to reduce losses while preserving customer experience.

Lead development and execution of fraud risk strategies across first- and third-party fraud. Analyze large datasets to identify trends, design and manage fraud rules lifecycle, measure KPIs, partner with Fraud Operations and cross-functional teams, and recommend technology and process changes to reduce losses while preserving customer experience and operational efficiency.

Lead fraud strategy work to identify emerging fraud patterns, design and optimize fraud rules and controls, measure KPIs, partner with operations and cross-functional teams, and deploy data-driven solutions to reduce losses while preserving customer experience globally.

Lead development and execution of fraud risk strategies by analyzing fraud vectors, building and optimizing fraud rules, measuring KPIs, partnering with operations and cross-functional teams, and implementing technology-based solutions to reduce fraud losses while protecting customer experience.

Lead supplier partnership strategy and performance by applying advanced analytics, developing scorecards, managing RFP/RFQ and negotiations, overseeing supplier relationships, mentoring juniors, and driving cross-functional initiatives to improve cost, resiliency, and customer outcomes.

Advise The Home Depot partnership by analyzing complex financial and operational data; build and automate reports and dashboards; leverage SQL, Tableau, Python, and generative AI to identify growth opportunities, develop forecasts and business cases, and influence senior leaders. Drive automation and scalable reporting frameworks to improve decision-making and operational efficiency.

Perform deep-dive analyses of customer experience metrics (NPS, CSAT, CES), identify root causes, track system defects, synthesize data across sources, influence cross-functional partners, recommend process/product/policy improvements, support large projects, and mentor junior analysts.