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As an Enterprise Account Executive, you'll lead the sales process from prospecting to closing with focus on driving revenue growth by developing executive-level relationships within strategic accounts. You'll conduct demonstrations, collaborate with teams across SafetyCulture to optimize sales strategies, and act as a customer advocate to influence product development based on feedback.
Lead the UK&I Customer Success function at SafetyCulture, focusing on customer retention, expansion, and advocacy. Collaborate with senior executives and cross-functional teams to align customer success initiatives with business goals. Mentor and inspire team members to deliver high-quality work and drive impactful initiatives. Use data-driven insights to monitor team performance and impact on customer success metrics.
Join a growing SEO team to enhance EdApp’s online visibility through content writing. Responsibilities include researching and creating engaging training-related content, using SEO tools for performance measurement, and collaborating with peers to uphold high content standards.
The Manager of Customer Success at SafetyCulture will lead a team to enhance customer retention and advocacy, refine customer success strategies, and ensure alignment with the company's goals. This role involves data-driven decision-making and close collaboration with key stakeholders for delivering high-quality outcomes.
As a Customer Success Manager at SafetyCulture, you will partner with customers to drive adoption of SC Training, manage customer programs, and collaborate with various teams to ensure effective learning content implementation. Your goal is to enhance customer experience and deliver ROI throughout their lifecycle.
Serve as the main point of contact for SafetyCulture’s largest and most strategic customers, ensuring successful implementations and product adoption. Build and maintain relationships with C-Suite stakeholders and executive sponsors. Lead pre-sales activities, collaborate on SoWs and RFPs, manage complex rollouts, and provide consultative guidance to customers.
Join SafetyCulture as an Enterprise Account Executive, responsible for growing existing accounts and identifying new enterprise opportunities in thriving verticals. Lead the sales process, drive revenue growth, develop executive-level relationships, and collaborate across teams for customer success. Advocate for customers, ensure seamless onboarding, and influence product development through feedback.
The Support Enablement Specialist at SafetyCulture focuses on converting customer requests into iAuditor templates promptly. Responsibilities include assisting customers in understanding how to use iAuditor to improve their business processes, responding to inquiries through various channels, and collaborating with internal teams to address customer needs.
Support the delivery of quality and impactful learning content for customers globally by managing content bundles, conducting client calls and meetings, creating training courses and micro-lessons, and building relationships with the team.
As a Support Analyst at SafetyCulture, you will assist customers with iAuditor-related inquiries via chat, email, and calls, ensuring accurate documentation and providing education on product features. You'll also offer basic troubleshooting and empower customers to become proficient in using the software.
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