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As a Customer Success Finance Analyst at Mediaocean, you will be responsible for understanding customer-specific financial workflows, improving processes, supporting inquiries, and troubleshooting issues related to the financial suite of products and services. You will play a key role in fostering long-term customer relationships and expanding customer adoption of Mediaocean software solutions. This role involves onboarding, providing guidance on functionality enhancements, identifying best practices, and collaborating cross-functionally on product roadmap recommendations.
As a Customer Success Digital Analyst at Mediaocean, you will be responsible for understanding customer digital media workflows, enhancing customer experience, and supporting customer adoption of Mediaocean's digital platforms. Your role involves proactive engagement, identifying operational efficiencies, and troubleshooting issues related to the digital suite of products and services.
Enhance and support existing software, participate in new software initiatives, solve complex technical problems, collaborate with teams, provide technical leadership.
Join Mediaocean as an Associate Product Manager to build the global Media Finance product within the omnichannel advertising platform. Learn from industry leaders in media finance and software development, work with global teams and clients, and be involved in the product lifecycle from problem analysis to solution design and integration.
Develop, maintain, and enhance Java applications and services, solve complex technical problems, collaborate with global teams, and follow Agile best practices.
Develop responsive UIs for large enterprise web applications using HTML5, CSS3, and JavaScript frameworks such as Knockout and React. Collaborate with UX designers and back-end developers, optimize application performance, and ensure code quality. Stay updated on front-end technologies and best practices.
As a Customer Success Analyst at Mediaocean, you will enhance customer experience by understanding digital media workflows, providing guidance on software platforms, and supporting customer needs. Responsibilities include identifying operational efficiencies, enhancing customer understanding, and proactively mitigating usage issues. Required experience in customer-facing roles with knowledge of advertising technology or SaaS. Proficiency in Excel, PowerPoint, SharePoint, Salesforce, and Zendesk is essential.
As a Customer Success Analyst at Mediaocean, you will be responsible for understanding customer digital media workflows, providing guidance on product functionality, and fostering customer relationships. Your role involves identifying operational efficiencies, supporting inquiries, troubleshooting issues, and driving customer adoption of digital platforms. You will contribute to enhancing the overall customer experience by documenting best practices and facilitating customer account planning. Additionally, you will work cross-functionally on product roadmap recommendations and customer platform migrations.
As a Customer Success Finance Analyst at Mediaocean, you will develop a strong understanding of customer and corporate accounting workflows, provide guidance on financial platforms, and support customer adoption and usage.
As a Customer Success Finance Analyst at Mediaocean, you will provide guidance on financial workflows, support customer inquiries, and troubleshoot issues related to financial products. Responsibilities include identifying operational efficiencies, improving processes, and enhancing customer experience. Required skills include Excel, PowerPoint, and experience in customer-facing roles. Join a dynamic team and enjoy competitive compensation, medical benefits, and flexible time off.
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