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As a Personal Lines Auditor, you'll monitor and evaluate customer interactions to ensure quality and compliance. Your responsibilities include developing quality assurance processes, analyzing feedback, reporting on performance metrics, and collaborating with managers on training programs.

As an Agency Operations Associate, you'll handle correspondence from agencies, provide administrative support to the Agency Operations Department, train agents on products, maintain accurate agent data in CRM systems, and assist with licensing tasks while ensuring effective communication with agents.

The Underwriting Systems Analyst serves as a liaison between internal business units and third-party vendors, focusing on business process improvements and system changes. Responsibilities include documenting system needs, training staff, leading business process sessions, and overseeing project lifecycles. The role requires strong problem-solving skills and familiarity with property and casualty insurance.