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Manage consultative sales conversations with warm, pre-qualified leads to recommend and close high-ticket online education programs. Maintain CRM records, meet sales targets, collaborate with Marketing, Admissions, and Student Success, and provide customer feedback to improve processes.

Own and optimize the customer retention process: negotiate alternatives to refunds, recover installments, reduce chargebacks, analyze refund root causes, improve retention workflows, coach the team, track retention KPIs, and collaborate cross-functionally to protect revenue and customer experience.

Own and optimize the customer retention process: manage refund requests, negotiate alternatives, recover installment payments, reduce chargebacks, analyze root causes, track retention KPIs, coach the retention team, and collaborate cross-functionally to improve revenue recovery and customer experience.

Conduct consultative sales conversations with warm, pre-qualified leads to identify suitable programs, close high-ticket enrollments, maintain CRM records, meet/exceed targets, and collaborate with Marketing, Admissions, and Student Success to improve processes and share customer insights.

Conduct consultative sales calls with warm, pre-qualified leads to recommend and close high-ticket educational programs. Maintain CRM records, meet sales targets, collaborate with Marketing, Admissions, and Student Success, and provide customer feedback to improve offerings and processes.

Own retention strategy to reduce refunds, recover revenue, and improve customer loyalty. Negotiate alternatives to refunds, manage billing and installment recovery, analyze root causes, track retention KPIs, handle escalations, coach a retention team, and collaborate cross-functionally to automate and improve retention processes.

Handle consultative sales calls with warm, pre-qualified leads to recommend and close high-ticket online education programs. Maintain CRM records, hit sales targets, collaborate with Marketing and Student Success, and share customer feedback to improve offerings.

The Sales Representative will close deals with pre-booked warm leads, maintain client relationships, track sales metrics, and collaborate with teams to ensure customer satisfaction.

The Educational Project Manager will enhance instructor relationships, manage course delivery risks, and track instructor engagement in a remote setting.

Sell high-ticket online courses to warm, pre-qualified leads through consultative conversations. Recommend programs, close enrollments, maintain CRM records, hit sales targets, collaborate with Marketing, Admissions, and Student Success, and share customer feedback to improve offerings.