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The Customer Experience Advocate engages with customers via chat, email, phone, and screen shares. They empower users, collaborate with technical teams, lead webinars, create documentation, and inform customers about new features to enhance user experience with monday.com.
As an Enterprise Customer Success Manager, you will build relationships with clients to ensure their success with the monday.com platform. This role includes onboarding new accounts, leading demos, leveraging data for communication strategies, and influencing the product development roadmap based on customer feedback.
The Operations & Strategy Analyst will be responsible for data analysis, building dashboards, and providing strategic recommendations to key stakeholders. They should have strong analytical skills, proficiency in SQL, and experience in a SaaS or high-growth tech company. This is a hybrid position, with 3 days per week in the NYC office.
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The CRM Account Executive will be responsible for scaling CRM sales by providing expert-level industry, sales, and product knowledge to customers. They will lead discovery, conduct demos, and develop strategies to position the CRM product in the market.
The Account Executive will manage the full sales cycle, build relationships with stakeholders, negotiate contracts, and ensure customers derive maximum value from monday.com’s solutions. It involves a consultative approach to handling complex sales and providing cross-functional support.
The Revenue Enablement Manager will collaborate with various teams to enhance sales onboarding, develop training curricula, conduct skills gap analysis, and ensure effective sales training and tools. This role focuses on improving sales representatives' skills and processes and measuring training effectiveness.
The Sales Development Representative at monday.com is responsible for generating pipeline for the sales team by consulting with inbound prospects. This role involves prospecting through various channels and understanding client needs to effectively sell the product. The candidate should be self-motivated with strong communication skills and a customer-oriented approach.
As a Solution Engineer, you will support the sales team by leveraging deep product knowledge and assisting prospects in understanding the value of the platform. You will streamline sales processes, map out business processes, and establish solution packages in a hybrid work environment.
The Sales Manager will lead and grow a team of Enterprise Account Managers, focusing on achieving business performance targets through expert sales knowledge, coaching, and process improvement. Responsibilities include stakeholder negotiation, contract management, and building relationships with decision-makers.
As a Technical Support Engineer, you will manage complex end-user support cases by troubleshooting issues and providing effective solutions. You will collaborate with enterprise customers and internal teams to resolve inquiries, develop reports on platform health, and build a technical knowledge base.
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