Top Senior Customer Success Jobs

Reposted 3 Days AgoSaved
In-Office
Columbia, MD, USA
38-51 Annually
Senior level
38-51 Annually
Senior level
Security • Software
The Senior Customer Success Manager manages strategic accounts, driving customer retention and expansion, ensuring alignment with customer goals through advanced product adoption and collaboration with internal teams.
Top Skills: Google SuiteSalesforce
Reposted 3 Days AgoSaved
In-Office
Palo Alto, CA, USA
Senior level
Senior level
Artificial Intelligence • Legal Tech
Lead AI transformation initiatives for Fortune 500 legal departments, ensuring successful platform delivery, adoption, and value realization while building executive relationships.
Top Skills: AIEnterprise SoftwareLegal Technology
Reposted 3 Days AgoSaved
Hybrid
Boston, MA, USA
Senior level
Senior level
Information Technology • Software
The Enterprise Client Strategist manages client relationships, guides platform adoption, coordinates project rollouts, and supports client growth strategies to achieve measurable impact.
Top Skills: AIComputer VisionSaaS
Reposted 3 Days AgoSaved
In-Office
2 Locations
Senior level
Senior level
Information Technology • Software
As a Customer Success Manager, you'll ensure customer satisfaction and retention, leading onboarding, product adoption, and account growth while managing relationships and feedback.
Top Skills: Developer ToolsDevOpsEnterprise B2B Saas PlatformsQaSoftware Development
Reposted 3 Days AgoSaved
Hybrid
Atlanta, GA, USA
Senior level
Senior level
Software
The Senior Manager, Customer Success leads strategies for customer satisfaction and growth, mentoring teams and collaborating across departments to enhance customer experiences and retention.
Top Skills: SalesforceZendesk
Reposted 3 Days AgoSaved
In-Office
2 Locations
Senior level
Senior level
eCommerce • Fintech • Payments • Software • Financial Services
The Senior Customer Success Manager will drive customer growth in North America, ensuring adoption and renewal while collaborating across teams to nurture merchant relationships and assess opportunities for excellence.
Top Skills: Customer Success ToolsData AnalysisPayments Infrastructure
Reposted 3 Days AgoSaved
In-Office or Remote
New York, NY, USA
Senior level
Senior level
AdTech • Artificial Intelligence • Information Technology • Marketing Tech • Software • Automation
The Senior Customer Success Manager leads client success strategies, manages high growth accounts, provides performance marketing advice, and drives revenue growth.
Top Skills: Creative AutomationKargoMarpipeMeasurementPerformance MarketingSmartlySocial PlatformsStitcherads
Reposted 3 Days AgoSaved
In-Office
3 Locations
145K-165K Annually
Senior level
145K-165K Annually
Senior level
Artificial Intelligence • Machine Learning • Software • Analytics
As a Senior Customer Success Manager, you'll build trusted relationships with enterprise customers, ensuring alignment and measurable outcomes through strategic success planning, customer engagement leadership, and health insights to mitigate churn while mentoring junior teammates.
Reposted 3 Days AgoSaved
In-Office
San Francisco, CA, USA
145K-160K Annually
Senior level
145K-160K Annually
Senior level
Artificial Intelligence • Cloud • Software
The Senior Customer Success Manager will serve as a strategic advisor to key customers, driving product adoption, retention, and revenue expansion through strong relationships and strategic initiatives.
Top Skills: Crm SoftwareGainsightGongSalesforce
Reposted 3 Days AgoSaved
In-Office
3 Locations
115K-145K Annually
Senior level
115K-145K Annually
Senior level
Fintech • Software
Lead and develop a team of Customer Success Managers, ensuring exceptional service delivery, coaching, and managing performance while driving customer satisfaction and engagement with technology solutions.
Top Skills: GainsightMS OfficeSalesforceZendesk
Reposted 3 Days AgoSaved
Remote
United States
80K-80K Annually
Senior level
80K-80K Annually
Senior level
Software • Analytics
The Customer Success Manager advocates for customers, driving product adoption, managing relationships, and delivering strategic value and renewals while ensuring customer satisfaction.
Top Skills: Customer Success PlatformsTotango
Reposted 3 Days AgoSaved
In-Office or Remote
San Francisco, CA, USA
140K-170K Annually
Senior level
140K-170K Annually
Senior level
Security • Cybersecurity
The Sr. Customer Success Lead oversees customer lifecycle, ensuring rapid value realization for enterprise clients, while providing feedback to shape product strategy and driving revenue through successful customer engagement.
Top Skills: Aws IamAzure Ad/Entra IdGoogle WorkspaceOauth/OidcOktaSAMLScim
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Reposted 3 Days AgoSaved
Hybrid
New York City, NY, USA
185K-225K Annually
Senior level
185K-225K Annually
Senior level
Big Data • Enterprise Web • Marketing Tech • Software • Analytics • Business Intelligence • Hospitality
The Director of Customer Success will lead a team to enhance customer experience for restaurant brands through data-driven insights, building processes and scalability as the company grows.
Top Skills: B2B SaasData Analytics
4 Days AgoSaved
Remote
USA
Senior level
Senior level
Agency • Information Technology • Professional Services • Financial Services
The Senior Customer Success Manager leads the customer journey, oversees operational improvements, manages escalations, and mentors teams within a fast-paced ecommerce environment.
Top Skills: AmazonShopify
Reposted 4 Days AgoSaved
In-Office
Austin, TX, USA
118K-178K Annually
Senior level
118K-178K Annually
Senior level
Software
The AI Success Strategist is responsible for managing AI strategy and execution for customers, ensuring high satisfaction and adoption of Zendesk's AI-driven solutions, while aligning teams and driving measurable business impact.
Top Skills: Ai SolutionsAnalyticsProject ManagementZendesk
Reposted 4 Days AgoSaved
In-Office
New York, NY, USA
168K-210K Annually
Senior level
168K-210K Annually
Senior level
Edtech • Enterprise Web • HR Tech • Software
The Strategic Federal Customer Success Manager oversees high-stakes government accounts, ensuring successful adoption of Handshake's services, building relationships, and delivering strategic value to federal agencies while navigating complex procurement processes.
Reposted 4 Days AgoSaved
Hybrid
Minneapolis, MN, USA
Senior level
Senior level
Artificial Intelligence • Healthtech
The Customer Success Executive will engage with health plan clients, drive user adoption of AI solutions, align implementations, and enhance overall client satisfaction.
Top Skills: AIAutomationSaas Solutions
Reposted 4 Days AgoSaved
In-Office
Durham, NC, USA
55K-170K Annually
Senior level
55K-170K Annually
Senior level
Information Technology • Other
The Customer Success Manager ensures customers achieve value from Tanium's platform through relationship building, data management, and addressing business needs effectively.
Top Skills: GainsightSalesforce
Reposted 4 Days AgoSaved
In-Office
Chicago, IL, USA
Senior level
Senior level
Logistics • Transportation
The Senior Customer Success Manager will manage customer relationships, oversee pilot implementations, and collaborate with engineering to fulfill customer needs while building foundational processes for customer success.
Top Skills: B2B Customer SuccessEngineering CollaborationFreight TechnologyIntegration RequirementsSales Engineering
Reposted 4 Days AgoSaved
In-Office
Cleveland, OH, USA
80K-90K Annually
Senior level
80K-90K Annually
Senior level
Artificial Intelligence • Social Media • Software
Drive business outcomes for enterprise customers by enabling effective SEO analytics. Build strong relationships, support platform integration, and communicate complex requirements to ensure customer satisfaction and success.
Top Skills: Adobe AnalyticsDomoPower BISeoTableau
Reposted 4 Days AgoSaved
In-Office
Austin, TX, USA
175K-206K Annually
Senior level
175K-206K Annually
Senior level
Software
As a Solutions Architect, you'll ensure customer success by designing streaming architectures, integrating solutions, and improving experiences with Redpanda products.
Top Skills: AnsibleAWSAzureCassandraGCPGoHadoopJavaJavaScriptKafkaKerberosKubernetesOauthOidcPythonSaslSparkTls
Reposted 4 Days AgoSaved
Hybrid
Austin, TX, USA
100K-125K Annually
Senior level
100K-125K Annually
Senior level
Artificial Intelligence • Cloud • Legal Tech • Professional Services • Software
The Customer Success Enablement Manager drives training programs and resources for Customer Success teams, enhances communication, and manages strategic initiatives and onboarding processes.
Top Skills: MeddpiccPlanhatSalesforce
Reposted 4 Days AgoSaved
In-Office
New York, NY, USA
75K-85K Annually
Senior level
75K-85K Annually
Senior level
Healthtech
The Customer Success Manager is responsible for customer relationships post-sale, ensuring smooth onboarding, adoption of the platform, and measurable outcomes while collaborating with internal teams to drive customer satisfaction and retention.
Top Skills: Ai Tools
Reposted 4 Days AgoSaved
Remote
USA
130K-170K Annually
Senior level
130K-170K Annually
Senior level
Financial Services
The Customer Success Manager will oversee Truv's enterprise clients, driving product adoption, managing implementations, and ensuring customer satisfaction to boost revenue and engagement.
Reposted 4 Days AgoSaved
In-Office
3 Locations
100K-120K Annually
Senior level
100K-120K Annually
Senior level
Security • Cybersecurity
The Customer Success Manager will manage a portfolio of clients, ensuring adoption of services, driving renewals and upsells, and collaborating across teams to maximize customer satisfaction and outcomes.
Top Skills: AICybersecurityEnterprise Networking Technology
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