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Top Senior Customer Success Jobs
Healthtech
The Sr. Customer Success Manager is responsible for ensuring customer satisfaction through relationship management, operational oversight, and driving financial growth in pharmacy services.
Software • Cybersecurity
The Customer Success Manager at CyberSheath oversees customer relationships, coordinates technical projects, identifies upsell opportunities, and ensures customer satisfaction by managing internal teams and processes effectively.
Top Skills:
A+Az-900CcnaCismNetwork+Security+
Big Data • Cloud • Information Technology • Software • Business Intelligence • Cybersecurity
The Solution Success Manager ensures customer satisfaction and success with Flexera solutions, managing complex accounts, driving renewals, and identifying growth opportunities in strategic accounts.
Top Skills:
GainsightSalesforce
Blockchain • Software • Database • Analytics
Own post-sales customer experience for enterprise and developer customers: onboarding, adoption, retention, renewals, expansion, executive alignment, product feedback loops, customer health scoring, playbook development, and advocacy.
Top Skills:
BlockchainBlockchain ArchitecturesDeveloper WorkflowsDexsEthereumNftsRpc NodesSaaSSQLStablecoinsWeb3
Marketing Tech • Mobile • Software
The Senior Client Success Manager ensures client success post-sale, manages client relationships, develops success plans, and drives renewals and expansion within client accounts.
Top Skills:
HarvestJIRATrello
Healthtech • Software
The Customer Success Manager will build and maintain high-value customer relationships, drive retention and education, influence product development, and collaborate cross-functionally to enhance customer experiences.
Top Skills:
B2B Saas
Logistics • Transportation
Manage the customer lifecycle, handle implementations, work with engineering on requirements, build customer success processes, and educate users.
Information Technology • Software • Cybersecurity
The Senior Customer Success Manager partners with customers to enhance their value from Exostar's solutions, ensuring renewal and expansion opportunities while mentoring junior team members.
Information Technology • Software • Cybersecurity
The Customer Success Manager will ensure customer satisfaction, manage portfolios, guide clients on Exostar products, and drive expansion opportunities.
Top Skills:
Cybersecurity Maturity Model CertificationDfars 252.204-7012FedrampNist 800-171
Artificial Intelligence • Cybersecurity
The Partner Customer Success Manager oversees the post-sales experience for MSSP/MSP partners, driving adoption and enabling value realization with NodeZero, while fostering strategic relationships and contributing to partner resources.
Top Skills:
ConfluenceGainsightJIRASalesforce
Artificial Intelligence • Software
Manage customer health and retention across a diverse portfolio, design onboarding programs, navigate stakeholder relationships, and experiment with AI workflows.
Top Skills:
AIData AnalysisSQL
Artificial Intelligence • Software
The Customer Success Manager will oversee customer health and retention, design onboarding programs, navigate stakeholder relationships, and partner with Sales to drive account expansion.
Top Skills:
AIAPIsB2B SaasSQLSso
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Software
The Enterprise Customer Success Manager will lead high-impact site deployments, navigate organizational structures, advocate for customer needs, and ensure success in multi-site accounts while adapting strategies for various stakeholders.
Top Skills:
AIB2BHardwareSoftware
Artificial Intelligence • Healthtech
Own strategic enterprise clients, build executive trust, ensure measurable ROI and adoption, drive expansion, create playbooks, and surface client feedback to influence product roadmap.
Security • Cybersecurity • Automation
Own post-sales journey for enterprise customers: lead onboarding and technical implementation, drive adoption and measurable outcomes, manage account strategy and retention, engage executives, collaborate across Sales, Product, Engineering, and advocate customer needs to influence product direction and expansion.
Top Skills:
Cybersecurity
Security • Cybersecurity
The Senior Customer Success Manager ensures customers realize the full value of Proofpoint's products, maximizes renewals, and drives successful deployments. This role involves communication with customers and internal teams while managing Customer Success Plans and addressing any customer issues.
Top Skills:
CybersecurityData Communication ConceptsEmailEnterprise SecurityNetworkingProductivity Suites
Healthtech
The Senior Director of Customer Success at Limber Health will manage large client accounts, drive growth through upselling, and lead a team focused on client satisfaction and success.
Top Skills:
Digital Health SolutionsEmr Integrations
Artificial Intelligence • Cloud • Software • Conversational AI
The Lead Customer Success Manager at Sprinklr will manage customer relationships, drive product adoption, ensure customer success metrics are achieved, and identify upsell opportunities while overseeing cross-functional teams to deliver impactful customer solutions.
Top Skills:
Ai SolutionsAnalyticsCustomer Experience ManagementMarketing Automation Technologies
Cloud • Software
The Majors Customer Success Manager ensures successful implementation for strategic customers, builds relationships, and coordinates with internal teams to exceed customer expectations.
Top Skills:
AcdsContact Center TechnologyCrmsDialersIvrsQa SystemsSalesforceWfm
AdTech • Marketing Tech • Analytics • Consulting
As a Senior Client Success Manager, you will manage client relationships, drive media and incentive activation strategies, and ensure successful campaign execution and optimization.
Top Skills:
Campaign ExecutionData InsightsMedia InvestmentMedia Solutions
Food • Logistics • On-Demand • Retail • Software
The Technical Customer Success Manager will manage enterprise accounts, driving adoption and performance while collaborating with customer teams to optimize solutions on Nash's platform. This involves troubleshooting, advising, and ensuring customer satisfaction and growth.
Top Skills:
APIsPythonSQL
Food • Logistics • On-Demand • Retail • Software
The Technical Customer Success Manager will own enterprise customer accounts, drive adoption and performance, troubleshoot technical issues, and ensure customer growth and success on Nash's platform.
Top Skills:
APIsJIRA
Food • Logistics • On-Demand • Retail • Software
The Customer Success Engineer ensures that enterprise customers successfully integrate and scale on the platform by providing technical guidance, troubleshooting, and performance optimization. They act as the technical owner for customer accounts, supporting solutions design and deployment while analyzing operational KPIs.
Top Skills:
APIsIntegrationObservability ToolsWorkflow Engines
Software
The Senior Director of Customer Success leads the strategy for the department, enhancing the customer journey, retention, and performance standards while collaborating cross-functionally.
Information Technology • Security • Cybersecurity
The Senior Customer Success Manager oversees enterprise customer success, driving renewals, value realization, and executive engagement while managing complex accounts.
Top Skills:
Access CertificationsCompliance InitiativesIdentity Governance & AdministrationPrivileged Access ManagementSaaSZero Trust Programs
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