Top Senior Level Customer Success Jobs

The Director of Client Services is responsible for leading strategies to enhance client service operations, managing relationships, driving continuous improvement, and overseeing service delivery. This role requires strong leadership to ensure efficient resolution of client issues, implement best practices, and analyze performance data for improvement.

As a Principal Client Relationship Manager, you will develop and maintain strong relationships with key clients, ensuring their needs are met and driving long-term value. This involves proactive engagement, strategic planning, and collaboration to enhance client satisfaction, retention, and identify new business opportunities.

As a Client Success Director at IMO Health, you will enhance client relationships with healthcare providers, driving the adoption and value of clinical data solutions. Your role involves understanding clients' business needs, ensuring satisfaction and retention, identifying growth opportunities, and resolving critical issues, all while collaborating with internal teams to promote customer success.

As a Client Success Director at Nextpoint, you will manage a portfolio of clients, ensuring they maximize the value from our legal technology platform. Responsibilities include client communication, account expansion, leading product demonstrations, and managing renewals, with success measured by retention and client referrals.

Build lasting customer relationships, onboard new customers, and grow customer accounts

The Senior Customer Success Leader will ensure clients maximize the value of Ekotrope's technology and data solutions. Responsibilities include managing customer relationships, guiding them through lifecycle processes, providing training and consulting support, and advocating for customers' needs within the company.

The Client Partner at Babylist will be responsible for generating new business and creating media relationships with CPG partners. This role requires knowledge of the CPG space, the ability to adapt pitches to client needs, and the skill to craft compelling narratives. Maintaining strong relationships with existing partners and delivering persuasive sales presentations are essential to maximize investment with Babylist.