Top Senior Level Customer Success Jobs

The Director of Web Strategy and Experience at Peak Design will manage the entire customer journey on their website, overseeing web strategy and project execution. They will coordinate with various teams to optimize user experience and ensure timely execution of web projects, while advocating for delightful customer interactions.

The Director of Partnership Success will manage client relationships, oversee the implementation of contracts, drive account growth, and communicate with healthcare partners. This role requires experience in managing relationships with health plans, particularly Medicaid Managed Care, and involves building a partnership strategy while advocating for clients' needs within the organization.

The Contracts Director leads the Contracts Department and manages the entire contract lifecycle, ensuring compliance and accuracy in contract creation, renewals, and invoicing. Responsibilities include coordinating with program teams, negotiating agreements, maintaining contractual relationships, and ensuring adherence to applicable laws and regulations.