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Top Senior Customer Success Jobs

Reposted 2 Days AgoSaved
In-Office
Denver, CO, USA
152K-187K Annually
Senior level
152K-187K Annually
Senior level
Information Technology
As Director of Customer Success for Strategic Accounts, you will lead a team ensuring customer satisfaction and retention, manage relationships, drive product adoption, and develop strategic partnerships with Enterprise-level clients.
Top Skills: GainsightSalesforceZendesk
Reposted 2 Days AgoSaved
In-Office or Remote
4 Locations
130K-180K Annually
Senior level
130K-180K Annually
Senior level
Cloud • Fintech • Other • Software
The Enterprise Customer Success Manager drives value realization and growth for large customers, overseeing the customer lifecycle and collaborating with internal teams.
Top Skills: Compensation SoftwarePlanning ToolsRevopsSaaSSales Performance Management
Reposted 2 Days AgoSaved
In-Office
4 Locations
186K-269K Annually
Senior level
186K-269K Annually
Senior level
Cloud • Software
The Director of Customer Success Management leads a team of Customer Success Managers, strategizes for customer value delivery, resolves issues, partners with sales for renewals, and monitors performance metrics while ensuring team proficiency in new product initiatives.
Reposted 3 Days AgoSaved
Remote
US
Senior level
Senior level
Artificial Intelligence • Fintech • Software • Financial Services
The Director of Customer Success will manage relationships with self-insured employer clients, ensuring satisfaction while leveraging healthcare analytics to provide strategic solutions. Responsibilities include leading client interactions, utilizing data insights for decision-making, and collaborating with cross-functional teams to enhance service delivery.
Top Skills: Data AnalyticsData ScienceHealthcare Claims Data
3 Days AgoSaved
In-Office
Bellevue, WA, USA
100K-120K Annually
Senior level
100K-120K Annually
Senior level
Cloud • Software
The Customer Success Manager will ensure customer satisfaction and success throughout the lifecycle, drive product adoption, manage escalations, and enhance customer experience through best practices.
Top Skills: ErpSaaS
3 Days AgoSaved
In-Office
New York, NY, USA
160K-200K Annually
Senior level
160K-200K Annually
Senior level
Artificial Intelligence
The Senior Manager of Post-Sales Enablement is responsible for developing and executing enablement strategies for customer-facing teams to enhance performance and drive customer success and retention.
Top Skills: CspsPlanhatSalesforce
3 Days AgoSaved
Hybrid
2 Locations
146K-272K Annually
Senior level
146K-272K Annually
Senior level
Information Technology
The Manager of Customer Success Managers will lead and develop a team of customer success managers, ensuring exceptional customer outcomes and satisfaction, while fostering a customer-first culture and aligning with organizational goals.
Top Skills: Legal TechnologySaaS
3 Days AgoSaved
Hybrid
James Crossing, MS, USA
91K-169K Annually
Senior level
91K-169K Annually
Senior level
Information Technology
The Customer Success Manager will engage with customers to drive the adoption of legal AI solutions, build relationships, develop success plans, and advocate for customer needs.
Top Skills: Ai TechnologyLegal TechnologySaaS
3 Days AgoSaved
Remote
USA
65K-85K Annually
Senior level
65K-85K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Other • Professional Services • Software
The Lead Customer Success Manager is responsible for driving product adoption, managing renewals, account management, and ensuring customer satisfaction and success through deep relationship cultivation and proactive management of accounts.
Top Skills: ExcelMicrosoft PowerpointSalesforce
3 Days AgoSaved
In-Office or Remote
Denver, CO, USA
110K-144K Annually
Senior level
110K-144K Annually
Senior level
Software
The Customer Success Engineer drives customer adoption and value, collaborates with stakeholders, tracks metrics, and serves as a technical advisor to ensure customer success with Cribl's solutions.
Top Skills: AnalyticsAWSAzureCustomer Success PlatformsData EngineeringDatadogElasticGainsightGCPPlanhatSnowflakeSplunk
3 Days AgoSaved
Remote
United States
80K-90K Annually
Senior level
80K-90K Annually
Senior level
Legal Tech • Software
The Client Success Manager builds relationships with clients, ensures product adoption, resolves issues, and drives upsell opportunities while providing tailored support.
Top Skills: ExcelGainsightLeap SoftwareOutlookQuickbooksSalesforceWordXero
3 Days AgoSaved
Remote
United States
90K-120K Annually
Senior level
90K-120K Annually
Senior level
AdTech • Marketing Tech • Social Media • Software
The Strategic Customer Success Manager will cultivate client relationships, ensure satisfaction with SOCi solutions, drive product adoption, and identify growth opportunities.
Top Skills: Customer Success Software ToolsGainsightSalesforce
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3 Days AgoSaved
In-Office
Chicago, IL, USA
60K-75K Annually
Senior level
60K-75K Annually
Senior level
Digital Media • Events • Music
Lead assigned accounts with a project management approach, ensuring best-in-class brand activations, tracking performance, and reporting on campaign successes. Focus on client success through effective communication and collaboration.
3 Days AgoSaved
In-Office
Boston, MA, USA
Senior level
Senior level
Healthtech • Information Technology
The Customer Success Manager engages customers for contract optimization, negotiates pricing, ensures customer retention, and collaborates with internal teams while tracking performance metrics.
Top Skills: Crm SystemsGainsightHubspotSalesforce
Reposted 3 Days AgoSaved
In-Office or Remote
2 Locations
150K-170K Annually
Senior level
150K-170K Annually
Senior level
Healthtech
Oversee relationships with strategic employer clients, ensuring exceptional service, driving value, and fostering long-term partnerships through communication and collaboration.
Reposted 3 Days AgoSaved
In-Office
San Francisco, CA, USA
84K-145K Annually
Senior level
84K-145K Annually
Senior level
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
The CSM will manage post-sales activities for Autodesk's top customers, ensuring successful implementation of solutions and customer satisfaction while identifying growth opportunities.
Top Skills: Autodesk Products & ServicesSoftware-As-A-Service (Saas)
Reposted 3 Days AgoSaved
In-Office
New York, NY, USA
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Artificial Intelligence • Fintech • Other • Software • Financial Services
Manage post-sale relationships with large enterprise clients, focusing on onboarding, product adoption, and ensuring value realization in the financial sector.
Top Skills: FintechHubspotRegtechSaaSSalesforce
3 Days AgoSaved
In-Office
Seattle, WA, USA
110K-160K Annually
Senior level
110K-160K Annually
Senior level
Blockchain • Fintech • Software • Cryptocurrency
As an Enterprise Customer Success Manager, you will manage relationships with enterprise customers, ensuring satisfaction, product adoption, and driving business outcomes while collaborating internally for a seamless customer experience.
Top Skills: AICrypto TechnologiesEnterprise FintechSaaSTax And Accounting Software
3 Days AgoSaved
In-Office
Salt Lake City, UT, USA
110K-140K Annually
Senior level
110K-140K Annually
Senior level
Blockchain • Fintech • Software • Cryptocurrency
Manage relationships with enterprise customers, ensuring satisfaction and driving outcomes like renewals and product adoption while advocating for customer needs.
Top Skills: AccountingAICryptoFinancial ServicesSaaS
3 Days AgoSaved
In-Office
New York, NY, USA
110K-160K Annually
Senior level
110K-160K Annually
Senior level
Blockchain • Fintech • Software • Cryptocurrency
The Enterprise Customer Success Manager will manage a portfolio of enterprise customers, drive successful outcomes, ensure customer satisfaction, and facilitate seamless collaboration between internal teams and customers.
Top Skills: SaaS
3 Days AgoSaved
In-Office
San Francisco, CA, USA
110K-160K Annually
Senior level
110K-160K Annually
Senior level
Blockchain • Fintech • Software • Cryptocurrency
As an Enterprise Customer Success Manager, you'll manage key enterprise accounts, drive customer satisfaction, and develop customer relationships to ensure product adoption and account growth.
Top Skills: Artificial IntelligenceSaaS
Reposted 3 Days AgoSaved
In-Office
Lewisville, TX, USA
Senior level
Senior level
Automotive • Manufacturing
The Senior Manager of Customer Success oversees operations, BPO management, and strategic project delivery to enhance customer satisfaction and optimize performance.
Top Skills: Crm SystemsIvr PlatformsNice Cx One PlatformOmnichannel Communication ToolsWfm - Iex
3 Days AgoSaved
Remote
USA
139K-164K Annually
Senior level
139K-164K Annually
Senior level
Security • Cybersecurity
Manage strategic customer relationships to ensure retention and value delivery across accounts. Focus on adoption, escalation resolution, and collaboration with cross-functional teams.
Top Skills: JIRASaaSSalesforce
3 Days AgoSaved
Remote
United States
Senior level
Senior level
Software
As a Customer Success Manager, you will support 40+ accounts, focusing on customer retention, engagement, and expansion while ensuring high satisfaction. Responsibilities include driving customer communication, managing renewal processes, identifying upselling opportunities, and coordinating onboarding for new clients.
3 Days AgoSaved
In-Office or Remote
2 Locations
174K-220K Annually
Senior level
174K-220K Annually
Senior level
Artificial Intelligence • Software • Generative AI
The Enterprise Customer Success Manager will help customers succeed with WRITER through onboarding, adoption, and process improvement, while managing relationships and projects across their organizations.
Top Skills: B2B SaasContent MarketingTechnical WritingUx
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