Top Senior Customer Success Jobs

The Strategy & Operations Lead will enhance Customer Success operations by designing processes, analyzing metrics, and collaborating with various departments to improve customer outcomes and growth.

Lead a high-performing team of Customer Success Managers, driving customer utilization, retention, and expansion across fintech and AI software products for SMB and mid-market healthcare customers.

The Customer Success Lead will manage a team focused on customer satisfaction, product adoption, and engagement strategies for medical practices.

The Senior Customer Success Manager will ensure customer adoption of Workato's Intelligent Automation Platform, develop relationships, provide technical expertise, and mentor the CSM team while focusing on retention and growth.

Manage high-growth accounts as a strategic advisor, focusing on retention and expansion, while engaging C-suite stakeholders and leading cross-functional teams.

The Director of Customer Success leads post-sale customer lifecycle, ensuring value realization and promoting efficient operations across various customer segments while enhancing cross-functional collaboration.

The Director of Customer Success at Hippocratic AI leads a team managing enterprise health system accounts, focusing on implementation, workflow adoption, and measurable impact delivery while mentoring team members and enhancing client relationships.

As Manager of Customer Success, you will lead a team ensuring revenue performance and retention while building scalable systems and playbooks in a high-growth SaaS environment.

The Customer Success Manager will manage post-sales for enterprise customers, ensuring deep integration of Strategy's analytics capabilities and driving ROI through customer success strategies, technical guidance, and collaboration across teams to maximize account growth and retention.

The Customer Success Manager at Strategy ensures customers fully integrate and optimize the platform to drive value, manage account health, and collaborate across teams to enhance product offerings and commercial success.

Serve as a trusted advisor for strategic clinical accounts, build Customer Success Plans, monitor KPIs and customer health, drive adoption, expansions, renewals, and advocate customer needs across product and services.

The Director of Customer Success Operations oversees systems and processes for Customer Success, ensuring efficient execution across the customer lifecycle and enabling teams to focus on customer engagement.

Lead customer success for significant government partnerships, drive renewals, provide technical advice, and support client enforcement efforts in trade integrity and border security.

The Strategic Customer Success Partner manages key enterprise accounts in the hospitality sector, driving revenue growth and ensuring customer satisfaction through strategic consulting and relationship management.

The Strategic Customer Success Manager acts as an advisor to AI model creators, ensuring the success of their data initiatives, driving customer engagement, and fostering relationships. Key responsibilities include managing customer success lifecycles, developing strategic plans, and presenting business reviews and improvements.

The Senior Client Success Manager drives client satisfaction and revenue growth through campaign management, strategy, and relationship building with high-value advertisers.

The role involves improving customer experience through metrics analysis, cross-functional collaboration, and managing software automation projects. Strong analytical skills and technical knowledge are essential.

The role involves enhancing customer experience for Starlink users, managing projects, and analyzing data to drive improvements in service delivery.

The Director of Customer Success will lead a team, define strategy, manage key accounts, and drive customer retention and growth in the life sciences industry.

As a Senior Sales Consultant, you will support sales teams, manage pipelines, deliver presentations, and drive customer adoption of Unity's Customer Success offerings.

The Client Success Manager ensures client satisfaction by managing relationships, overseeing performance metrics, and facilitating smooth onboarding and operations.

As a Senior Customer Success Manager, you'll autonomously manage a portfolio of mid-market and enterprise customers, enhancing relationships and ensuring measurable outcomes while collaborating with teams on implementations and scalability projects.

As Director of Customer Success at CADDi, you will lead the strategy and execution of post-sales functions, focusing on team development, customer advocacy, and strategic relationships while driving scalable growth.

The Enterprise Customer Success Manager leads initiatives to mitigate churn, drive growth, build partnerships, and mentor junior team members in achieving customer engagement and success.

The Strategic Customer Success Manager guides customers post-sales, ensuring successful onboarding, identifying risks, providing technical guidance, and fostering relationships for renewals and expansions.