Top Senior Operations Manager Jobs

Own strategy and execution for onboarding, retention, and expansion of a larger customer segment. Build the Customer Success operating model, analytics layer, capacity plans, and AI-powered workflows. Evaluate initiative economics, run lifecycle experiments, translate data into recommendations, and align Sales, Product, Marketing, and Finance. As the function matures, lead additional high-priority strategic initiatives across the business.

Serve as operating partner to the CTO, VP Engineering, and EPDA leaders. Manage executive calendars, meetings, travel, agendas, decision materials, OKR reporting, leadership cadences, vendor spend, procurement, renewals, and budgets. Drive cross-functional security, privacy, compliance, and audit-readiness initiatives while coordinating offsites, events, and communications. Build systems and use automation and AI tools to improve organizational efficiency, information flow, and executive follow-through.

The Operations Manager oversees strategies for client success in domain registration services, managing teams and improving service processes.

The GTM Strategy and Operations Manager will analyze customer data, drive sales projects, refine communication strategies, and collaborate with teams to enhance growth and execution.

Lead operational planning and reporting for Applied Data & Insights; codify operating model, prioritize and resource cross-functional projects, partner with Finance, People, TPMs, and product teams, govern vendor/tooling decisions, and standardize practices across analytics, data science, and platform teams.

Lead strategy and operations for Rula's psychiatry business: define long-term growth plans, evaluate new service and business opportunities, build financial models and LTV analyses, and drive cross-functional pilots and scalable initiatives while influencing executive stakeholders.

The Senior Product Operations Manager will oversee the product operating system, manage launch motions, and partner feedback loops, while enhancing operational efficiency across teams and initiatives.

Leads creative operations by managing intake, prioritization, workflows, resource planning, governance, reporting, and operational technology. Partners with Creative, Brand, Marketing, and Production teams to improve execution, scalability, and efficiency. Oversees digital asset management, workflow automation, AI-enabled tools, dashboards, and continuous improvement initiatives while developing the Creative Operations team.

The role involves developing commerce strategies, managing projects, analyzing data for insights, and improving efficiency in operations.

Lead cross-functional programs and process design to scale company operations. Drive AI-first adoption (LLMs, internal agents), standardize software stacks, build operating cadence and reporting, optimize supply chain automation, and deliver a quarterly initiative roadmap in partnership with Engineering, Sales, Marketing, and Operations.

Manage day-to-day IT operations across multiple sites, business teams, and clinical teams. Oversee an outsourced MSP, junior IT staff, enterprise applications, infrastructure reliability, end-user support, and device provisioning. Lead IT rollouts, vendor transitions, migrations, and site setups on time and within budget. Build consistent operational standards and communicate effectively with technical and non-technical stakeholders.

Build and lead Polymarket’s fraud operations function, including investigation workflows, SOPs, case routing, escalation paths, SLAs, QA processes, and reporting. Manage Fraud Analysts and BPO partners, oversee performance and capacity, investigate fraud typologies, identify process bottlenecks, and partner with Product, Engineering, Data Science, Compliance, and Fraud Strategy to improve detection, automation, and prevention.

Manage a medium-complexity equipment financing operations unit, lead and coach staff, oversee multiple processes, resolve escalations, drive service excellence and process improvements, and ensure efficient workload distribution and operational performance.

Own and improve onboarding, training, and enablement programs for technical data teams. Build scalable systems, resources, and workflows; support recruiting through candidate evaluation and interviews; use AI tools to maintain content and identify training gaps; and measure onboarding, training, and operational outcomes using KPIs and automated tracking. The role partners cross-functionally with data leaders and employees in a fast-growing, ambiguous environment.

Oversee branch field operations, including job scheduling, labor and equipment allocation, personnel leadership, safety compliance, training, equipment maintenance, regulatory adherence, and continuous improvement. Partner with the Branch Manager and sales team to meet customer needs, improve efficiency and profitability, and achieve branch performance goals. Ensure compliance with DOT requirements, SOPs, qualification tracking, safety audits, and post-job reviews.

Oversees daily operations for a large functional area, manages professional teams, sets priorities, and ensures service and process delivery. Leads project reviews, operational planning, continuous improvement, and employee development. Provides supervision, coaching, performance reviews, hiring and compensation recommendations, and change leadership. Builds cross-functional relationships, manages customer expectations, communicates departmental goals, and develops solutions that improve business effectiveness.

Own GTM strategy and operations, including KPI dashboards, revenue planning, quota tracking, forecasting, business reviews, and process optimization. Partner cross-functionally with Sales, Finance, Marketing, Product, and Customer Success to improve data integrity, operational efficiency, and growth. Build AI agents to automate recurring workflows and reporting. Use analytics and customer engagement metrics to generate actionable recommendations and drive measurable business outcomes.

Own the Global Support organization’s annual operating plan, capacity, headcount, and cost models. Lead monthly and quarterly business reviews, develop reporting frameworks, validate metrics, and provide executive-level insights and recommendations. Partner cross-functionally with Support, Finance, Workforce Management, and People to improve productivity, staffing, cost-to-serve, vendor strategy, and customer experience. Use AI and self-service analytics tools to accelerate modeling, reporting, and operational decision-making.

Lead testing strategy and execution across business lines to assess controls, identify gaps, drive remediation, manage complex testing programs, apply risk management, communicate results to senior stakeholders, and manage a team to ensure regulatory and firm policy alignment.

Own services operations including staffing, forecasting, capacity planning, utilization, margin analysis, reporting, escalations, and vendor management. Build and maintain AI agents, dashboards, and internal applications that automate delivery workflows. Manage tooling integrations, reliability, deployment, and ongoing iteration while translating operational needs between delivery leadership, engineering, and finance. Support planning, org design, process changes, and staff training.

Oversee operational and financial performance for an assigned single-family rental market. Responsibilities include P&L and budget analysis, property inspections, vendor management, leasing and pricing coordination, compliance, emergency response, KPI reporting, process improvement, and leadership of field support teams. The role requires regular property visits, cross-functional collaboration, customer satisfaction oversight, asset preservation, and accountability for market profitability and operational performance.

Leads multiple fraud operations teams focused on disputes and compliance. Oversees people leaders and individual contributors, sets operational strategy, improves productivity, quality, service levels, and compliance, manages queue health, resolves escalated risk events, and drives cross-functional change. The role also supports recruiting, talent development, AI-enabled efficiency initiatives, Lean Six Sigma practices, and data-driven operational improvements.

Own the marketplace’s pricing frameworks, take-rate and margin performance, vendor tiering, supply-demand liquidity, and repeatable new-service launch processes. Partner with Finance, Product, Engineering, Vendor Operations, Account Management, and Customer Success to improve commercial performance, resolve cross-side billing issues, and standardize operations. Build analytics and frameworks from ambiguous problems while supporting marketplace growth and service expansion.

Leads HVAC service and installation operations, including technician and supervisor management, scheduling, staffing, workload forecasting, customer satisfaction, performance metrics, recruiting, training, inventory, warehouse operations, safety, and operational reporting. Partners with senior leadership on company strategy and initiatives while improving field efficiency, employee development, and business growth.

Own renewal strategy and operations by translating retention metrics into executive insights, designing forecasting, quoting, and renewal workflows, building governance frameworks and playbooks, improving CRM and renewal-system data quality, and leading cross-functional initiatives with Sales, Finance, Deal Desk, Product, IT, Legal, Customer Success, BI, and RevOps.