Top Senior Operations Manager Jobs

Lead a team to define, prioritize, and deliver mortgage servicing capabilities. Own BRDs, validate report logic, manage cross-functional initiatives, support UAT/implementation, drive process improvements, ensure regulatory and control compliance, and present status to senior leaders.

Owns Microsoft alliance operations across partner funding, Marketplace transactions, co-sell workflows, data quality, compliance, reporting, and executive business reviews. Coordinates Sales, Finance, Marketing, Deal Desk, and Microsoft stakeholders while improving processes, automation, funding utilization, transaction efficiency, and operational controls. Builds dashboards and translates partnership data into leadership insights. The role requires hands-on Microsoft partner ecosystem experience and strong analytical, organizational, communication, and commercial operations skills.

Manage technical escalations for the DV+ platform, analyze large datasets with SQL and Excel, leverage AI tools to automate workflows, troubleshoot complex integrations and APIs, and coordinate cross-functional teams to drive scalable operational solutions.

Own the President’s operating cadence across Product, Engineering, and Design; improve decision quality, execution velocity, governance, and leadership communications. Lead cross-functional strategic initiatives, track commitments and risks, evolve operating-model processes, and represent the President when needed. Apply enterprise AI tools to automate operating work, synthesize information, improve preparation, and accelerate delivery. Partner with senior leaders across business functions while influencing without formal authority.

Own Professional Services delivery operations, including Rocketlane administration, resource and capacity planning, partner subcontracting, program intake, operational reporting, and process improvement. Build dashboards and operating rhythms that improve delivery visibility, utilization, forecasting, partner performance, and cross-functional execution across Services, Customer Success, Finance, Sales, and Partner teams.

Serve as operating partner to the CTO, VP Engineering, and EPDA leaders. Manage executive calendars, meetings, travel, agendas, decision materials, OKR reporting, leadership cadences, vendor spend, procurement, renewals, and budgets. Drive cross-functional security, privacy, compliance, and audit-readiness initiatives while coordinating offsites, events, and communications. Build systems and use automation and AI tools to improve organizational efficiency, information flow, and executive follow-through.

Leads complex, cross-functional business operations and strategy initiatives from concept through measurable execution. Responsibilities include analytical modeling, SQL-based analysis, operational planning, performance measurement, mechanism design, stakeholder alignment, executive communication, and independent project ownership. The role drives strategic projects, launches initiatives, and improves scalable business processes in a remote-first mental healthcare company.

Leads regional technical payment-acceptance operations across Latin America, the Caribbean, and Mexico. Manages a distributed team, translates global strategy into market plans, diagnoses and remediates acceptance failures, and coordinates cross-functional initiatives with payment ecosystem partners. Establishes monitoring, KPIs, controls, playbooks, and governance while influencing senior stakeholders and developing team capability. Requires fluent Spanish and English, extensive payment operations experience, and approximately 15% travel.

Manage FUSE’s technology systems, Salesforce platforms, AI enablement, vendor relationships, and operational workflows. Responsibilities include maintaining data integrity, developing automations, training staff, implementing AI guidelines, improving cross-department processes, overseeing filings, supporting audits and employee lifecycle activities, and assisting with financial planning. The role requires strong project management, technology adoption, stakeholder collaboration, and organizational skills in a fully remote environment.

Own high-priority strategic operations initiatives from problem definition through execution and measurement. Build dashboards and reporting, analyze business performance, identify growth opportunities, develop process solutions, and translate data into actionable recommendations. Collaborate with Category, Growth, Marketing, and other cross-functional teams to align priorities and drive execution across Uber Eats Grocery & Retail.

Leads research operations for INL’s Energy, Environment, Science & Technology directorate. Manages research operations staff, budgets exceeding $2 million, performance assurance, safety and quality requirements, training, operational dashboards, infrastructure planning, and continuous improvement. Collaborates with laboratory, DOE, university, and support organization leaders to enable safe and effective research. Requires substantial science or engineering experience, leadership experience, U.S. citizenship, and eligibility for a DOE Q clearance.

Leads executive operations for the MOCS Director, managing a high-volume calendar, scheduling priorities, briefing materials, executive meetings, stakeholder engagements, travel, and agency-wide culture initiatives. Develops project plans, timelines, run-of-show documents, and debriefs while coordinating executive team administration and supervising front desk staff. Serves as a strategic operational partner, handles confidential information, supports cross-functional efficiency, and builds relationships with internal and external stakeholders.

Manage creative studio operations by triaging intake, improving brief quality, assigning work against capacity, maintaining schedules, tracking budgets, administering work management systems, managing freelance talent, and producing trusted reporting. The role identifies workflow risks, resolves bottlenecks, and applies AI and automation to reduce administrative work and improve delivery performance.

Leads operations, sales performance, profitability, and continuous improvement across a regional wholesale branch network. Coaches branch managers and associates, oversees recruiting and leadership development, conducts operational and business reviews, standardizes processes, strengthens customer and dealer relationships, and implements solutions to improve efficiency, service, safety, revenue, and profitability. The role requires managing geographically dispersed teams, branch expansions or relocations, budgets, inventory, logistics, and frequent regional travel.

Lead HR strategic operations by managing executive governance, supporting multi-year HR strategy, owning organizational health metrics and reporting, preparing executive communications, advancing culture initiatives, and piloting responsible AI and process innovations. The role partners with HR leaders across a matrixed organization to structure ambiguous problems, manage complex initiatives, influence senior stakeholders, and drive enterprise-wide execution.

Oversee branch operations, workflows, administrative coordination, compliance, staffing support, process improvement, and business continuity. Provide guidance to managers and employees, monitor priorities and deadlines, support onboarding and organizational changes, coordinate projects, assist with technology implementations, and maintain relationships with clients, vendors, carriers, and business partners. The role also escalates operational issues, supports leadership initiatives, and promotes accountability and continuous improvement.

Leads research operations and administrative support for the institution’s research enterprise. Manages staff, staffing plans, onboarding, processes, workflows, budgets, procurement, funding programs, resource allocation, and compliance. Oversees reconciliation of more than $40 million in funding commitments, develops operational metrics and dashboards, supports leadership decision-making, and coordinates institutional research initiatives. Requires extensive research administration experience, team management, project leadership, and process improvement expertise.

Leads strategic planning, business opportunity evaluation, financial modeling, revenue optimization, and cross-functional execution for the Payments business. Develops business cases and recommendations, presents insights to senior leadership, supports quarterly and annual planning, establishes KPIs, and drives initiatives from analysis through implementation. Partners across product, engineering, finance, marketing, operations, and vertical teams while monitoring payments and fintech industry trends.

Manage inventory, assessment, cleaning, restoration, and return of contents damaged by disasters. Oversee restoration plans, quality control, documentation, client communication, team coordination, safety, and training to ensure timely, high-quality service.

Leads AI strategy and enterprise operations initiatives, evaluating AI’s impact on product development, aligning cross-functional teams, and delivering executive-ready insights. Responsibilities include business strategy, product and pricing analysis, marketing, credit risk modeling, financial analysis, project execution, stakeholder partnership, and team leadership. The role requires strong quantitative and qualitative analysis, executive communication, people management, and strategic decision-making.

Leads complex operational activities, continuous improvement, safety, quality, delivery, cost, and employee engagement. Spends significant time on the operations floor, develops teams, coaches employees, resolves process and service issues, facilitates change, and ensures standardized work and accountability. Partners with customer service and quality teams to identify root causes and implement solutions while meeting safety, quality, and on-time delivery goals.

Manage engineering operations across planning, governance, budgets, workforce coordination, vendor and SaaS asset management, security reviews, compliance, disaster recovery, and executive reporting. Partner with engineering, product, delivery, finance, procurement, security, and vendors to track priorities, resources, risks, costs, and operational performance. Support onboarding, leadership meetings, communications, learning programs, audits, and process improvements across a matrixed technology organization.

The Operations Manager oversees strategies for client success in domain registration services, managing teams and improving service processes.

Designs and improves the legal department’s operating model, including intake, triage, marketing review, contract management, knowledge management, and e-billing. Leads legal technology selection and implementation, develops playbooks and self-service resources, builds performance dashboards, supports budgeting and strategic planning, and coordinates cross-functional initiatives with Finance, IT, Marketing, executives, vendors, and outside counsel.

Leads a fraud operations team responsible for managing fraud losses, analyzing fraud trends, resolving complex escalations, and improving policies and procedures. Oversees investigations, risk-based decision-making, analytical projects, process implementation, performance management, hiring recommendations, compliance, and stakeholder engagement. The role supports Retail Bank Fraud Operations and represents the function with senior leadership and internal partners.