Top Senior Customer Success Jobs

As Director, you'll oversee the Success Acceleration Service, managing service delivery, client experience, and internal team resources while ensuring profitability and growth.

Lead a team of Technical Account Managers, drive customer success, ensure protection against breaches, and collaborate with sales and product teams.

The Enterprise Customer Success Manager oversees post-sales activities, ensuring customer satisfaction and retention, while managing relationships with key stakeholders and driving program success.

As an Enterprise Customer Success Manager, you'll advise key customers on maximizing platform use, drive satisfaction, retention, and manage post-sales activities while collaborating with various internal teams.

As an Enterprise Customer Success Manager, you will manage post-sales activities, ensure customer satisfaction, drive adoption and retention, and collaborate with both C-Suite customers and internal teams.

As a District Customer Success Manager, you will drive success for school districts, fostering partnerships, managing growth opportunities, ensuring customer satisfaction, and providing product expertise.

Lead Client Success Operations, designing processes and tools for onboarding and client support, optimize workflows, and develop training programs. Drive data insights and build operational reports for performance tracking.

The Senior Customer Success Manager will drive customer success initiatives, ensuring client satisfaction and retention while fostering strong relationships with users of MongoDB's platform.

The Customer Success Manager will manage relationships with financial institutions, ensuring they achieve their business goals using Q2's solutions through strategic guidance and customer advocacy.

The Senior Manager of GTM Engineering leads a team of GTM Engineers, focusing on forecasting, coaching, performance inspection, and scaling client interventions. They drive discipline and accountability while collaborating with various departments to ensure successful client outcomes.

Lead and strategize customer success, managing a team and optimizing client engagement, satisfaction, and retention while leveraging AI and improving processes.

Lead and mentor a team of Customer Success Managers, manage enterprise accounts focusing on renewal and expansion, and optimize client relationships and strategies to achieve KPIs.

The Customer Success Manager builds strong relationships with clients to drive platform adoption, manage renewals and expansions, and ensure customer satisfaction and retention.

As a Customer Success Engineer, you'll solve complex technical problems for customers, design reusable solutions, and collaborate with Customer Success Managers to ensure successful API implementation and integration.

Manage the post-sale journey for enterprise clients in payroll compliance solutions, driving implementation, product adoption, and retention. Build relationships and ensure client satisfaction and efficiency through tech solutions.

Lead a team of customer success professionals, driving satisfaction and operational efficiency, while mentoring and managing complex escalations and processes.

The Senior Customer Success Manager advocates for customers, ensuring they achieve business outcomes and optimize their use of ServiceNow products, while managing a portfolio and addressing their needs.

The Sr. Customer Success Manager will manage strategic accounts, fostering relationships, driving value, and leading renewals in a fast-paced SaaS environment.

As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.

Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.

Lead the global Account Management team, ensuring strategic alignment and operational excellence for 200+ clients in Private Data Services. Oversee client engagement, operational improvements, and team development while collaborating with various stakeholders.

As a Customer Success Manager at AcuityMD, you'll drive user adoption, manage client relationships, lead business reviews, and collaborate on growth strategies for enterprise accounts in the medical technology space.

The Director will lead the Renewals and Customer Success Operations, optimizing customer experience and revenue while managing a dedicated team. Responsibilities include strategic planning, data analysis, cross-functional collaboration, and KPI monitoring to enhance renewal processes and mitigate churn.

Manage customer relationships, drive product adoption, and collaborate cross-functionally to ensure customer satisfaction and revenue growth for enterprise clients.

The Senior Client Success Manager will manage a portfolio of accounts, ensuring customer satisfaction, retention, and identifying growth opportunities while acting as a strategic advisor.