Top Senior Level Customer Success Jobs

Lead the travel service team at Velocity Black, driving sales and service targets. Collaborate across departments, analyze performance metrics, and manage member escalations while ensuring an exceptional travel experience for clients.

Lead a team of analysts in developing strategies for retail banking customer experience, focusing on servicing, call center operations, and customer experience measurement.

The Underwriter manages complex underwriting risks, develops pricing strategies, presents analyses, maintains relationships with brokers, and mentors junior underwriters.

Seeking an ITIL certified instructor for virtual and in-person training, responsible for course development, student management, and technology research.

The Rubrik Business Development Manager for Healthcare will enhance growth by promoting Rubrik's data security solutions, identifying opportunities, strengthening partnerships, and advising sales teams in the healthcare sector.

The Experience Research Vice President defines the experience strategy, drives research methodologies, collaborates with teams, and enhances user experiences across products.

The Business Relationship Manager Senior Deepening role involves managing a portfolio of large business clients, providing financial advice, and enhancing client relationships to meet their banking needs.

Lead complex technology projects and communications within the Payments Technology unit, ensuring alignment with business goals and stakeholder engagement through effective communication and risk management.

The Senior Learning Experience Designer creates and maintains digital learning solutions, mentors the LX team, and collaborates with stakeholders to improve learning outcomes and performance.

The Senior LX Designer plans and creates digital learning solutions, mentors the LX team, and drives organizational learning strategies through effective design and development of training materials and programs.

Manage an IT technical support team ensuring real-time support for internal CXO agents, focusing on leadership, training, and performance metrics.

The Service Solutions Director enhances Customer Success strategies and drives sales of Professional Services. They cultivate relationships with sales and post-sales teams and oversee service sales forecasts and opportunities to maximize customer value from the Dynatrace platform.

The Senior Branch Premier Banker will acquire and deepen relationships with affluent and small business customers, advise on financial options, manage client relationships, and ensure compliance with banking regulations while participating in a licensing program.

Assist financial advisors with sales and service, facilitate client account management, and act as a liaison for referrals while providing training support to junior associates.

The Small Business Banking Relationship Management Manager will lead a team focused on customer relationship development, revenue growth, and risk management in small business banking. Responsibilities include mentoring, process improvements, and collaboration with management on hiring and performance evaluation.

The Manager of Strategic Account Management will lead a team to enhance customer retention and revenue growth for Atlassian's Enterprise clients, while collaborating with sales and other teams.

The Principal Customer Success Manager will build relationships with C-suite customers, guiding success plans, mitigating churn, and driving product adoption while collaborating internally and managing high-value accounts.

The Principal Customer Success Manager develops relationships with executives, drives product adoption, mitigates churn, and executes strategies for high-value accounts.

As a Senior Technical Writer, create and improve technical documentation for developers, collaborating with stakeholders to enhance content quality while utilizing AI tools for efficiency.