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Top Senior Customer Success Jobs

6 Days AgoSaved
Remote or Hybrid
USA
110K-160K Annually
Senior level
110K-160K Annually
Senior level
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Lead a team of Technical Account Managers, drive customer success, ensure protection against breaches, and collaborate with sales and product teams.
Top Skills: Customer SuccessCustomer SupportEndpoint Protection Technologies
Reposted 8 Days AgoSaved
In-Office or Remote
8 Locations
160K-200K Annually
Senior level
160K-200K Annually
Senior level
Productivity • Software • App development • Automation
The Director of Customer Success will lead relationships with enterprise clients, driving satisfaction, retention, and growth through strategic planning and team management.
Top Skills: Customer SuccessSaaS
Reposted 4 Days AgoSaved
In-Office
New York, NY, USA
150K-185K Annually
Senior level
150K-185K Annually
Senior level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
The Director of Customer Success will lead a team, drive customer retention, build strategies for success, and improve client engagement and onboarding processes.
Reposted 4 Days AgoSaved
In-Office
New York, NY, USA
150K-185K Annually
Senior level
150K-185K Annually
Senior level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
Lead and inspire the customer success team at EliseAI, ensuring exceptional client experiences while managing key accounts and driving strategic initiatives.
Top Skills: Customer Success PlatformsPlanhat
33 Minutes AgoSaved
In-Office
San Diego, CA, USA
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Software
The Director of Customer Success will lead the Enterprise customer segment, manage the Customer Success team, and ensure high-impact customer experiences while driving retention and growth metrics.
Top Skills: Ai ToolsSaaS
33 Minutes AgoSaved
In-Office
Austin, TX, USA
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Software
Lead and develop Customer Success teams, oversee Enterprise customer journeys, drive Growth Retention Rate and Net Revenue Retention, and ensure exceptional customer experiences.
Top Skills: Ai ToolsSaaS
Reposted 56 Minutes AgoSaved
Hybrid
4 Locations
100K-150K Annually
Senior level
100K-150K Annually
Senior level
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
The Client Success Consultant will manage post-sales activities, ensuring customer satisfaction and value realization, while developing customer success plans and fostering strong relationships to drive growth.
Top Skills: Salesforce
YesterdaySaved
In-Office
Washington, DC, USA
206K-295K Annually
Senior level
206K-295K Annually
Senior level
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
Lead a team of Customer Success Managers in the Public Sector to ensure exceptional customer service and experience management by driving adoption and retention of products. Responsibilities include team leadership, strategic guidance, and collaboration with senior executives to improve customer experiences.
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage relationships with key Fleet customers, advising on Samsara's IoT solutions, ensuring operational improvements, and driving customer success through strategic planning and workshops.
Top Skills: Enterprise SaasIot Data
Reposted 2 Days AgoSaved
In-Office or Remote
2 Locations
180K-210K Annually
Senior level
180K-210K Annually
Senior level
Healthtech
Lead and build a high-performing Customer Success team, focusing on customer experience, relationship management, and growth in the healthcare sector.
Top Skills: Fast ApiGCPGoPythonReactReact NativeTypescript
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills: Legal Tech SolutionsSaaS
Reposted 2 Days AgoSaved
Remote
United States
125K-135K Annually
Senior level
125K-135K Annually
Senior level
Information Technology • Software • Cybersecurity
Manage relationships with enterprise customers, ensuring their success and satisfaction post-sale, while aligning their objectives with ReversingLabs solutions. Drive retention, expansion, and create Customer Success Plans based on measurable outcomes.
Top Skills: Customer Success PlatformsGainsightPlanhatSalesforce
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Reposted 2 Days AgoSaved
Hybrid
San Francisco, CA, USA
225K-275K Annually
Senior level
225K-275K Annually
Senior level
Artificial Intelligence • Productivity • Software
Lead the Customer Success team for the Americas, aligning strategies, fostering customer relationships, optimizing processes, and driving retention across a diverse client base in a SaaS environment.
Reposted 2 Days AgoSaved
Easy Apply
Hybrid
Chicago, IL, USA
Easy Apply
Senior level
Senior level
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Customer Success Manager will manage relationships with enterprise customers, aiding in their success and optimizing their use of the FourKites platform while identifying upsell opportunities.
Top Skills: AIDigital TransformationSaaSSupply Chain
3 Days AgoSaved
Remote or Hybrid
Addison, IL, USA
Senior level
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Customer Success Manager drives customer interactions related to Impact features, ensuring delivery, managing risks, and fostering relationships to enhance customer satisfaction and retention.
Top Skills: Ai-Powered ToolsServicenow
3 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
80K-100K Annually
Senior level
80K-100K Annually
Senior level
Healthtech • HR Tech • Software
The Senior Customer Success Manager will build strategic relationships with staffing agencies, drive revenue growth, ensure client success, and advocate for clients internally. This role requires problem-solving, negotiation skills, and effective communication.
Top Skills: Crm ToolsHubspotSalesforce
Reposted 3 Days AgoSaved
Easy Apply
Hybrid
New York, NY, USA
Easy Apply
120K-135K Annually
Senior level
120K-135K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Director, Client Success - Programmatic leads a team to enhance client outcomes through strategic mentorship and collaboration, ensuring delivery of effective campaign strategies and exceptional client service.
Top Skills: Amazon DspAnalytics DashboardsDsp PlatformsDv360ExcelPowerPointThe Trade DeskZeta Dsp
Reposted 3 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
100K-151K Annually
Senior level
100K-151K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves owning and evolving the Customer Success technology ecosystem, focusing on Gainsight and collaborating with various tools to enhance customer experience and support operations.
Top Skills: CertiniaGainsightGongJIRAMatikSalesforceWorkatoZapier
Reposted 3 Days AgoSaved
Hybrid
New York City, NY, USA
120K-170K Annually
Senior level
120K-170K Annually
Senior level
Artificial Intelligence • Fintech • Payments • Social Impact • Analytics • Financial Services • Automation
The Senior Client Success Manager will manage strategic client relationships, translate insights into product development, and improve client outcomes through innovative processes.
Top Skills: Bi ToolsExcelLookerModeSQLTableau
Reposted 3 Days AgoSaved
Easy Apply
Hybrid
New York, NY, USA
Easy Apply
116K-175K Annually
Senior level
116K-175K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
The Enterprise Customer Success Manager drives customer satisfaction, retention, and product adoption through relationship-building, project management, and cross-team collaboration.
Reposted 3 Days AgoSaved
Easy Apply
Hybrid
Boston, MA, USA
Easy Apply
Senior level
Senior level
Fitness • Hardware • Healthtech • Sports • Wearables
The Head of Customer Success will build, define, and scale the Customer Success function while ensuring customer satisfaction and driving engagement and growth across large enterprise accounts. They will work cross-functionally and lead a high-performing team.
Top Skills: Ai ToolsSaaS
Reposted 3 Days AgoSaved
Remote
IN, USA
65K-85K Annually
Senior level
65K-85K Annually
Senior level
Fintech • Machine Learning • Payments • Social Impact • Software • Financial Services
As a Senior Client Success Manager, you will manage strategic client relationships, drive growth, solve complex problems, and mentor junior team members for optimal client outcomes.
4 Days AgoSaved
Hybrid
2 Locations
175K-210K Annually
Senior level
175K-210K Annually
Senior level
Artificial Intelligence • Productivity • Software
The role involves designing scalable systems for Sales and Customer Success, managing projects from start to finish, and integrating various technologies, particularly Gainsight and Salesforce.
Top Skills: GainsightOutreachSalesforce
4 Days AgoSaved
Hybrid
New York, NY, USA
155K-170K Annually
Senior level
155K-170K Annually
Senior level
AdTech • Big Data • Digital Media • Software
The Director of Client Success manages Account Managers overseeing online video ad campaigns. Responsibilities include strategy development, team leadership, and client relationship management for growth objectives.
Top Skills: Digital AdvertisingDigital Media PlanningProgrammatic BuyingRtb
4 Days AgoSaved
Hybrid
New York City, NY, USA
125K-201K Annually
Senior level
125K-201K Annually
Senior level
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
The role focuses on designing and implementing enablement programs for Sales and Customer Success teams, emphasizing onboarding, training, and strategic partnerships. It includes measuring program effectiveness and ensuring alignment with business goals.
Top Skills: AvarraGongHighspotSalesforceSalesloftSeismic
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