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Top Senior Customer Success Jobs

9 Hours AgoSaved
In-Office or Remote
New York, NY, USA
140K-220K Annually
Senior level
140K-220K Annually
Senior level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
The Principal Customer Success Manager partners with strategic customers to drive engineering transformations, managing the customer lifecycle from implementation to renewal, ensuring product utilization and business alignment, and fostering customer success.
13 Hours AgoSaved
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Remote
U.S.
Easy Apply
126K-175K Annually
Senior level
126K-175K Annually
Senior level
Artificial Intelligence • Enterprise Web • Software • Design • Generative AI
The Senior Enablement Manager will design and evolve enablement programs for Solution Engineering and Customer Success teams, ensuring effective onboarding, continuous learning, and alignment with broader company goals.
Reposted 13 Hours AgoSaved
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Hybrid
Nashville, TN, USA
Easy Apply
80K-90K Annually
Senior level
80K-90K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Sr. Account Manager is responsible for managing enterprise customer relationships, leveraging AI for effective marketing, and optimizing client experiences across channels.
Reposted 13 Hours AgoSaved
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Remote or Hybrid
United States
Easy Apply
101K-136K Annually
Senior level
101K-136K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.
Top Skills: IotSaaS
Reposted 13 Hours AgoSaved
Hybrid
Framingham, MA, USA
107K-154K Annually
Senior level
107K-154K Annually
Senior level
Big Data • Healthtech • Software
The Lead Customer Engagement Manager will oversee customer outcomes, driving adoption and retention by guiding life sciences clients in using healthcare data analytics for their business needs.
Top Skills: AWSAzureDatabricksGCPPythonSnowflakeSQLTableau
Reposted 13 Hours AgoSaved
Hybrid
Seattle, WA, USA
140K-215K Annually
Senior level
140K-215K Annually
Senior level
Artificial Intelligence • Cloud • Mobile • Security • Software
The Director of Customer Success leads retention and expansion efforts for mobile operator accounts, driving revenue and customer engagement through structured processes and high-touch relationships.
Top Skills: AIMobile Networks
Reposted 13 Hours AgoSaved
Hybrid
2 Locations
146K-220K Annually
Senior level
146K-220K Annually
Senior level
Cloud • Healthtech • Social Impact • Software • Biotech
The Customer Success Leader will manage a team, drive customer adoption, and build relationships with scientific and IT leaders in biotech.
Top Skills: ClaudeGainsightModeSalesforceSigma
YesterdaySaved
Remote
United States
143K-193K Annually
Senior level
143K-193K Annually
Senior level
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
The Customer Success Manager will lead customer engagement, drive product adoption, and enhance customer relationships for success with Dropbox. Responsibilities include managing deployments, addressing customer needs, and collaborating with internal teams for improved satisfaction and growth.
Top Skills: Api ProductsB2B SaasCrm SystemsE-Signature ApiGenerative Ai
YesterdaySaved
Remote or Hybrid
Boston, MA, USA
117K-158K Annually
Senior level
117K-158K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
The Manager, Customer Success leads a team of Customer Success Advisors to enhance customer health, retention, and growth, focusing on engagement and operational excellence. This role involves cross-functional collaboration and advocacy for customer needs to improve outcomes and ensure successful product adoption.
YesterdaySaved
In-Office
3 Locations
75K-90K Annually
Senior level
75K-90K Annually
Senior level
Big Data • Information Technology • Software • Analytics • Energy
The Customer Success Manager will manage a book of 50-60 energy vertical accounts, execute sales goals, collaborate with teams, and forecast business growth.
Top Skills: AnalyticsGenerative AiSaaS
Reposted YesterdaySaved
In-Office
Houston, TX, USA
85K-90K Annually
Senior level
85K-90K Annually
Senior level
Big Data • Information Technology • Software • Analytics • Energy
The Customer Success Manager drives value for customers by enhancing engagement with Enverus' software, managing customer relationships, and improving retention and satisfaction scores.
Top Skills: SaaS
YesterdaySaved
In-Office or Remote
Austin, TX, USA
145K-228K Annually
Senior level
145K-228K Annually
Senior level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
As a Principal Customer Success Manager, you will oversee customer lifecycles, drive engineering transformation, manage renewals, and collaborate across teams to ensure customer success with DX's platform.
Top Skills: SaaSTechnical Account ManagementTechnical Topics
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Reposted YesterdaySaved
Easy Apply
Hybrid
Los Angeles, CA, USA
Easy Apply
100K-120K Annually
Senior level
100K-120K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
Serve as primary client contact for a large account, coordinate cross-functional teams to deliver CRM and marketing solutions, manage billing and revenue reporting, run client status meetings, drive strategic initiatives, and grow revenue across the book of business.
Top Skills: CRMZeta Marketing Platform (Zmp)
Reposted YesterdaySaved
Remote or Hybrid
Boston, MA, USA
64K-86K Annually
Senior level
64K-86K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
As a Scaled Customer Success Advisor, you'll support customers via digital channels, ensuring effective experiences and maximizing their use of Rapid7 products while handling inquiries, resolving issues, and driving customer engagement and satisfaction.
Top Skills: Crm SoftwareSalesforceZendesk
Reposted YesterdaySaved
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Hybrid
San Francisco, CA, USA
Easy Apply
110K-120K Annually
Senior level
110K-120K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
Serve as primary client contact for CRM-driven accounts, coordinating cross-functional teams to deliver strategy, technology, and operations. Lead client communications, recurring status meetings, billing and revenue reporting, and strategic initiatives. Drive client satisfaction, intra-team collaboration, and revenue growth while managing a multi-disciplined team.
Top Skills: CRMEcommerceZeta Marketing Platform (Zmp)
2 Days AgoSaved
Easy Apply
Hybrid
New York, NY, USA
Easy Apply
75K-100K Annually
Senior level
75K-100K Annually
Senior level
AdTech • Artificial Intelligence • Digital Media • Marketing Tech • Social Media • Software • Generative AI
As a Customer Success Manager, you'll drive customer retention and growth, ensuring clients maximize value from their social advertising. Responsibilities include managing client relationships, collaborating with teams, providing consultative advice, and contributing to knowledge building within the organization.
Top Skills: FacebookPinterestSmartly.Io PlatformSnapchatSocial Advertising
2 Days AgoSaved
Hybrid
San Francisco, CA, USA
180K-200K Annually
Senior level
180K-200K Annually
Senior level
Artificial Intelligence • Healthtech • Logistics • Social Impact • Software • Telehealth
The Customer Success Director will lead customer interactions, ensure satisfaction, retention, and expansion, and collaborate with cross-functional teams to drive growth and address customer needs.
2 Days AgoSaved
Hybrid
5 Locations
Senior level
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager at Q2 manages relationships with financial institutions, ensuring customer satisfaction through support and strategic guidance to drive product usage and renewals.
Top Skills: Banking Software
Reposted 2 Days AgoSaved
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Hybrid
New York, NY, USA
Easy Apply
90K-110K Annually
Senior level
90K-110K Annually
Senior level
Fintech • News + Entertainment • Software • Database • Financial Services
The Senior Customer Success Manager will drive user adoption and retention, develop relationships in the advisory space, and support the wider team, leveraging customer feedback for product enhancement.
2 Days AgoSaved
Remote or Hybrid
Atlanta, GA, USA
Senior level
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As a Customer Success Manager, you will drive product value, develop client relationships, support deployments, and enhance customer engagement.
Top Skills: SaaSSoftware
Reposted 2 Days AgoSaved
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Hybrid
New York, NY, USA
Easy Apply
146K-195K Annually
Senior level
146K-195K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
The Enterprise Customer Success Manager drives customer satisfaction, retention, and product adoption through relationship-building, project management, and cross-team collaboration.
3 Days AgoSaved
Remote or Hybrid
Arizona, USA
75K-120K Annually
Senior level
75K-120K Annually
Senior level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Customer Success Advocate will engage clients to maximize product usage and satisfaction, ensuring strategic outcomes and documenting use cases across the Motorola Solutions software portfolio.
Top Skills: GainsightGoogle SuiteSalesforce
3 Days AgoSaved
Easy Apply
Hybrid
San Francisco, CA, USA
Easy Apply
80K-90K Annually
Senior level
80K-90K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Customer Success Manager at Zeta Global will cultivate client relationships, ensuring success and growth through program management, strategic recommendations, and collaboration with various teams.
Top Skills: AIMarketing CloudMartech
3 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
80K-90K Annually
Senior level
80K-90K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Customer Success Manager develops relationships with key accounts, ensuring success through upsells and renewals, while leading strategic client interactions and optimizing performance.
3 Days AgoSaved
Easy Apply
In-Office
Boston, MA, USA
Easy Apply
126K-158K Annually
Senior level
126K-158K Annually
Senior level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics
The Customer Success Manager leads customer adoption of InterSystems software solutions, ensuring business value, satisfaction, and coordinating between multiple internal teams for effective support and growth.
Top Skills: CcdCloud TechnologiesFhirHl7Power BIQlikRSaaSSASTableau
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