Top Senior Customer Success Jobs

As a Principal Customer Success Manager, you will provide strategic consulting for Mid-market customers, focusing on relationship management, program execution, and driving customer growth through Klaviyo's platform.

The Principal Customer Success Manager at Klaviyo will provide strategic consulting to mid-market customers, ensuring growth and retention through effective planning and strong stakeholder relationships, utilizing technical skills in marketing strategies and AI tools.

The Principal Customer Success Manager will engage with ~40 mid-market customers, provide strategic recommendations, and drive customer growth while ensuring high satisfaction levels. Responsibilities include developing customized success plans, building relationships, and leveraging tools like Salesforce and AI for customer engagement.

The Principal CSM will drive customer success for mid-market customers through strategic consulting, relationship building, and ensuring customer retention and growth by utilizing Klaviyo's platform effectively.

Principal Customer Success Manager will strategize and manage relationships with upper Mid-market customers, driving retention, growth, and customer satisfaction through tailored consulting and support.

As a Principal Customer Success Manager at Klaviyo, you'll drive customer growth, retention, and sentiment by building relationships and providing strategic consulting to mid-market clients.

The Principal Customer Success Manager at Klaviyo will manage and strategize with mid-market customers to enhance their use of the platform, ensuring growth and retention through relationship building and effective program management.

The Principal Customer Success Manager partners with strategic customers to drive engineering transformations, managing the customer lifecycle from implementation to renewal, ensuring product utilization and business alignment, and fostering customer success.

The Senior Enablement Manager will design and evolve enablement programs for Solution Engineering and Customer Success teams, ensuring effective onboarding, continuous learning, and alignment with broader company goals.

The Sr. Account Manager is responsible for managing enterprise customer relationships, leveraging AI for effective marketing, and optimizing client experiences across channels.

The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.

The Lead Customer Engagement Manager will oversee customer outcomes, driving adoption and retention by guiding life sciences clients in using healthcare data analytics for their business needs.

The Customer Success Leader will manage a team, drive customer adoption, and build relationships with scientific and IT leaders in biotech.

The Director of Customer Success leads retention and expansion efforts for mobile operator accounts, driving revenue and customer engagement through structured processes and high-touch relationships.

The Customer Success Manager will lead customer engagement, drive product adoption, and enhance customer relationships for success with Dropbox. Responsibilities include managing deployments, addressing customer needs, and collaborating with internal teams for improved satisfaction and growth.

The Manager, Customer Success leads a team of Customer Success Advisors to enhance customer health, retention, and growth, focusing on engagement and operational excellence. This role involves cross-functional collaboration and advocacy for customer needs to improve outcomes and ensure successful product adoption.

The Customer Success Manager will manage a book of 50-60 energy vertical accounts, execute sales goals, collaborate with teams, and forecast business growth.

The Customer Success Manager drives value for customers by enhancing engagement with Enverus' software, managing customer relationships, and improving retention and satisfaction scores.

As a Principal Customer Success Manager, you will oversee customer lifecycles, drive engineering transformation, manage renewals, and collaborate across teams to ensure customer success with DX's platform.

Serve as primary client contact for a large account, coordinate cross-functional teams to deliver CRM and marketing solutions, manage billing and revenue reporting, run client status meetings, drive strategic initiatives, and grow revenue across the book of business.

As a Scaled Customer Success Advisor, you'll support customers via digital channels, ensuring effective experiences and maximizing their use of Rapid7 products while handling inquiries, resolving issues, and driving customer engagement and satisfaction.

Serve as primary client contact for CRM-driven accounts, coordinating cross-functional teams to deliver strategy, technology, and operations. Lead client communications, recurring status meetings, billing and revenue reporting, and strategic initiatives. Drive client satisfaction, intra-team collaboration, and revenue growth while managing a multi-disciplined team.

As a Customer Success Manager, you'll drive customer retention and growth, ensuring clients maximize value from their social advertising. Responsibilities include managing client relationships, collaborating with teams, providing consultative advice, and contributing to knowledge building within the organization.

The Customer Success Director will lead customer interactions, ensure satisfaction, retention, and expansion, and collaborate with cross-functional teams to drive growth and address customer needs.

The Senior Customer Success Manager at Q2 manages relationships with financial institutions, ensuring customer satisfaction through support and strategic guidance to drive product usage and renewals.