Top Senior Level Customer Success Jobs

As a Customer Success Manager, you will manage post-sale customer relationships, guiding clients through onboarding, providing continuous support, conducting training, monitoring customer satisfaction, and collaborating with cross-functional teams to enhance AI product offerings.

The Manager of Customer Education will lead a team focused on developing live and on-demand educational programs for Pendo users. Responsibilities include overseeing the education roadmap, creating content, managing performance metrics, and enhancing user experience through training initiatives. The role demands collaboration and strong management skills to adapt programs based on evolving business needs.

The Specialist I – Application Development is responsible for maintaining IT infrastructure across global sites with a focus on high availability, scalability, and security. Duties include managing networking and virtualization environments, maintaining cloud technologies like Azure, troubleshooting issues, providing technical support, and ensuring compliance with regulations.