Top Senior Level Customer Success Jobs

The Strategic Support Specialist will manage and coordinate strategic goals, provide status reports, and ensure service delivery for IT operations. This includes developing plans, conducting analyses, liaising with stakeholders, and overseeing the transformation of legacy systems. The role requires collaboration with various personnel to meet contracting and program management objectives.

The Territory Development Specialist enhances sales potential by supporting Senior Advisor Consultants, focusing on client relations, training teams, and managing resources effectively while maintaining a strong presence in the field through significant travel.

The Tax Filing Client Manager oversees tax filing delivery, manages client satisfaction, resolves escalations, identifies process improvements, ensures compliance, analyzes performance metrics, educates clients, and mentors colleagues in tax filing processes.

The Community and Employee Experience Specialist will drive community engagement and internal employee relations for Hitachi Energy in Crystal Springs, MS. Responsibilities include building partnerships with local organizations, managing outreach programs, coordinating events, and enhancing brand visibility while fostering employee engagement. Strategic program development and collaboration across departments are also key elements of the role.

As a Senior Technical Account Manager at Amperity, you will provide ongoing technical solutions and consultation to Premium Services customers. Your role involves program managing post-implementation engagements, mentoring customers in best practices, and aligning technical solutions with customer value roadmaps to improve retention.

The Senior Sustainability Specialist will focus on high-performance building energy modeling and sustainability analysis for various projects. Responsibilities include whole building energy modeling, net zero energy/carbons road mapping, green building certification support, and consulting on energy efficiency strategies.

The Affiliate Contract Integration Specialist coordinates the contracting process between affiliates, internal teams, and stakeholders, ensuring accurate onboarding with carriers. They draft uplift plans, track performance metrics, facilitate meetings for smooth integration, and implement process improvements within the Contracting Department.