Top Senior Level Customer Success Jobs

As a Senior Customer Success Architect at Balbix, you will engage with customers to identify and implement cyber risk management solutions, educate them on Balbix's offerings, and lead integrations. You will drive workflows to minimize customer cyber risk and manage Customer Success activities, ensuring satisfaction and achieving renewal targets.

The Director of Customer Success will lead the Merchant Services team, focusing on strategic vision, retention, and growth. Responsibilities include building and mentoring a team, aligning initiatives with company objectives, driving revenue targets, and managing high-value accounts. This role emphasizes collaboration across departments to enhance customer experience and implement scalable processes for success.

As a Client Executive SLED, you will develop and manage account plans focused on State, Local, and Education sectors. Your responsibilities include building relationships, managing complex sales engagements, increasing market share, creating and tracking pipelines, and leading collaboration with technical and specialist sales teams.

The Sr. Training Specialist is responsible for implementing onboarding and training procedures for FSP programs, delivering training, ensuring compliance, and supporting process improvements. They work with internal departments and FSP teams to develop training solutions and monitor training delivery and compliance.

The Customer Success Manager at Proofpoint is responsible for ensuring customers realize the full value of their products and services, maximizing renewals and add-on transactions. The role involves regular customer meetings, analyzing telemetry data for outreach, advocating for customer needs, and collaborating with internal teams to support customer success.

The DHS Focused Client Specialist will manage the US Department of Homeland Security account, focusing on growth and profitability by leveraging HPE's solutions. The role involves building strong relationships with DHS executives, strategizing to meet their IT/business objectives, and leading an extended account team to close deals and enhance service delivery.

As a Mid-level Energy and Sustainability Outreach Specialist, you will coordinate outreach efforts with government entities and organizations, support technical assistance recipients, conduct research on energy programs, and assist with project management tasks. You will also develop communication resources to promote participation in sustainability initiatives.