Top Senior Level Customer Success Jobs

Lead the implementation of the Order Management System for Vichara's investment management clients, overseeing project execution and integration with various platforms, troubleshooting issues, and collaborating with stakeholders for requirements gathering and specifications.

The Senior HUMINT Targeting Specialist will conduct detailed analysis and target identification for a government client, leveraging multi-INT resources and producing Targeting Packages. This role requires the use of advanced analytical methodologies and critical intelligence databases to support HUMINT collection operations.

This senior leadership role involves overseeing customer experience and retention for a global customer base. Responsibilities include developing success strategies, managing renewals processes, leading the customer success team, tracking performance metrics, and advocating for customer needs within the organization.

As a Technical Architect at Hightouch, you will serve as a crucial link between the company and its Enterprise customers, guiding them through onboarding and maximizing usage of the platform. Responsibilities include understanding customer needs, delivering proactive technical guidance, collaborating with various teams, and identifying use cases for product improvement.

The Digital Customer Experience Program Manager will develop and implement digital-first programs to enhance customer satisfaction across the customer journey. Responsibilities include defining digital strategy, leading data-driven initiatives, collaborating cross-functionally, measuring program performance, and overseeing key initiatives from start to finish.

The Senior Customer Support Associate at Guidebook provides expert support for clients using the mobile app builder, focusing on customer success and technical guidance. Responsibilities include managing inquiries, conducting workshops, collaborating on app builds, and analyzing feedback to improve processes.

The Director of Client Success will lead the client success strategy, manage onboarding and implementation, oversee client relationship management and retention, improve processes, and utilize data analysis to inform strategies and track client health in a healthcare technology startup.