Top Senior Customer Success Jobs

The Customer Success Manager drives customer satisfaction, retention, and growth by managing onboarding, pricing, communication, and cross-functional collaboration to enhance overall customer experience and business metrics.

Manage customer accounts to drive adoption and satisfaction while promoting upsells and renewals. Conduct reviews, analyze engagement, and mentor team members.

The Director of Customer Success will build and lead the RCM Success team, establish customer engagement protocols, define metrics for success, and ensure proactive account management and customer feedback loops to enhance product and service delivery.

The Customer Success Account Manager leads project management for customer onboarding and support, advocating internally for enhancements to optimize product use and customer satisfaction in agriculture technology.

Manage a book of corporate tax Concierge/Advisory customers to drive adoption, retention, and growth. Define success with customers, deliver education, track usage and health, identify expansion opportunities, coordinate cross-functionally, and use tools like Gainsight and Salesforce to manage plans, forecasts, and outcomes.

The Sr. Director of Global Customer Success will lead customer success initiatives, enhance customer satisfaction, and grow revenue by optimizing customer journeys and managing a high-performance team.

The Director of Customer Success Operations will oversee the build-out of CS operational infrastructure, optimize tech platforms, implement AI-driven workflows, and lead a CS Ops team while aligning with revenue operations and improving processes.

The role focuses on managing the post-sale lifecycle for enterprise accounts, ensuring customer success, providing support, and fostering product improvements in the aerospace industry.

The Senior Customer Success Manager will guide strategic corporate clients, ensuring they maximize value from Everlaw's solutions through relationship building and change management skills. Key tasks include managing customer accounts, fostering adoption, and collaborating with internal teams to drive success and growth outcomes.

As a Senior Customer Success Manager, you'll foster strategic partnerships with corporations, ensuring the adoption and success of Everlaw's solutions while managing customer relationships and driving measurable results.

The Senior Customer Success Manager will guide top law firms in utilizing Everlaw's solutions, ensuring customer satisfaction and driving product adoption while managing relationships and growth opportunities.

As a Senior Customer Success Manager, you'll partner with law firms, driving adoption of Everlaw's solutions, guiding customers through change management, and ensuring successful outcomes in their legal processes.

The Sr. Client Success Manager will enhance brand narratives for enterprise clients, develop strategic pre-testing programs, drive upsell opportunities, and ensure client satisfaction through advising and support.

As a Customer Success Manager, you will build strategic relationships with universities, enable AI usage, drive adoption of Claude's capabilities, and provide tailored insights to enhance their educational impact.

Manage technical relationships with enterprise accounts, ensuring customer satisfaction through implementation and integration, while driving product adoption and problem-solving.

The Senior Customer Success Manager will drive strategic success planning and engagement, support customer journeys, and enhance automation opportunities in enterprise accounts at Tines.

Manage a portfolio of healthcare customers, driving platform adoption and expansion. Lead renewals and mitigate risks, while collaborating cross-functionally to improve customer success.

The Director of Customer Success will manage the entire post-sale journey, driving product adoption, customer retention, and team development to ensure customer satisfaction and expansion.

The Director of Customer Success is responsible for enhancing customer health, driving retention, and implementing customer success strategies. This includes leading a team, collaborating across functions, setting KPIs, and fostering relationships with key accounts to ensure growth and improved customer experience.

The role focuses on developing digital customer success programs, creating educational content, and utilizing tools like Gainsight for analytics and engagement. Responsibilities include executing initiatives to improve customer health, optimizing life cycle journeys, and collaborating across departments to enhance customer satisfaction and retention.

The Executive Client Success Manager leads the client lifecycle for strategic accounts, drives outcomes, and delivers exceptional client experiences, focusing on risk reduction and relationship development.

The Senior Customer Success Account Manager at Maki drives client value and success using AI solutions, ensuring adoption, engagement, and renewals. This role involves strategic client management, analyzing performance metrics, and fostering strong relationships.

The Customer Success Manager drives customer engagement and satisfaction for strategic accounts, ensuring they achieve their business goals and maximize the value of Contentful's platform.

Drive retention and expansion for enterprise customers by scaling onboarding, adoption, and expansion processes. Partner with sales, product, and support to resolve escalations, demonstrate ROI, gather product feedback, and lead advocacy. Conduct business reviews and support on-site meetings and events.

The Client Success Manager ensures exceptional service delivery, managing relationships, resolving issues, and enhancing client value through proactive engagement.