Top Senior Customer Success Jobs

Lead the development and delivery of effective learning programs for Sales and Customer Success teams, focusing on New Hire Onboarding and ongoing enablement initiatives.

The Customer Success Enablement Manager shapes strategy by analyzing customer data to guide actions for improving adoption, retention, and growth, and partners with cross-functional teams to enhance workflows and effectiveness.

The Customer Success Director at Nuna is responsible for building relationships with health systems, driving patient growth, executing strategies, and expanding partnerships to improve healthcare outcomes.

The Senior Customer Success Manager builds strategic partnerships with enterprise customers, driving retention, adoption, and growth by leveraging product knowledge and industry expertise to achieve customer goals.

This role involves developing digital customer success frameworks, managing automated onboarding, engagement processes, and improving customer experience through data-driven interactions for long-tail customers.

The Senior Manager, Customer Success leads a team of Customer Success Managers to enhance product adoption, drive customer outcomes, and improve engagement strategies for enterprise clients.

The Senior Manager of Customer Success leads a team to ensure product adoption, customer engagement, and retention, driving measurable business outcomes through collaboration with Sales, Services, and Product teams.

The Director of Customer Success leads a team to enhance customer value and loyalty by implementing effective customer engagement and onboarding strategies, analyzing feedback, and collaborating across departments to reduce churn and increase customer advocacy.

Own and manage client relationships across a defined territory, ensure successful onboarding and adoption, monitor client health metrics, drive retention and expansion, conduct business reviews, and act as the primary liaison between clients and internal teams to advocate for customer needs.

The role involves serving as a strategic partner for complex enterprise customers, owning the customer lifecycle, and driving AI adoption and value realization.

The Director of Customer Success leads a team responsible for revenue retention, product adoption, and onboarding in a SaaS environment, focusing on customer outcomes and cross-functional collaboration.

Lead strategic post-sale relationships for complex healthcare accounts, owning adoption, value realization, governance, and cross-functional coordination. Serve as executive advisor, drive value roadmaps, manage risks/escalations, support renewals/expansions, and maintain on-site presence to ensure measurable outcomes and long-term retention.

The Client Success Director oversees client health and adoption of Intapp's products, drives client engagement, and acts as a trusted advisor to various stakeholders while ensuring ethical compliance in the legal industry.

The Director of Customer Success is responsible for managing customer relationships, setting service expectations, and ensuring customer satisfaction by providing strategic guidance and support.

The Manager of Customer Success leads a team to enhance customer engagement, drive retention, manage service adoption, and identify growth opportunities while ensuring customer satisfaction across OSV's service lines.

Partner with assigned life-sciences customers to ensure value realization, drive renewals and expansions, manage customer issues, lead operational reviews, coordinate services delivery, mentor junior CSMs, and implement tools to measure Customer Success effectiveness.

The Client Success Manager at HONK will manage day-to-day operations for strategic accounts, ensuring seamless onboarding and long-term client growth through training, performance analysis, and relationship management with enterprise clients.

As a Strategic Customer Success Manager, you will guide enterprise customers to achieve value with Omni, drive strategic initiatives, and manage key relationships to enhance ROI and growth.

The Strategic Customer Success Manager builds relationships with mid-enterprise and large investment firms, guiding onboarding, driving product adoption, and ensuring client satisfaction through strategic account management and collaboration with internal teams.

The Strategic Customer Success Manager builds relationships with investment clients, drives product adoption, manages onboarding, and collaborates with teams to enhance customer experiences and outcomes.

The Technical Customer Success Manager will enhance post-sales operations, troubleshoot customer issues, engage proactively for renewals, and collaborate with product teams to ensure customer satisfaction and feedback is integrated into future developments.

The Customer Success Manager facilitates support for transitions from sales to active usage, manages customer relationships, drives loyalty, and oversees sales team performance.

As a Customer Success Manager, guide educators to succeed with Edmentum solutions, build partnerships, analyze data, and advocate for customers.

Drive adoption and outcomes for enterprise clients, manage relationships, lead engagement sessions, analyze product data, and collaborate cross-functionally.

The Customer Success Lead ensures excellent customer service and coordinates financial analysis, contract management, and project oversight. Key duties include budgeting, forecasting, reporting, and improving business processes while maintaining customer satisfaction.