Top Senior Customer Success Jobs

Serve as primary advisor for a portfolio of strategic enterprise accounts: drive adoption, retention and value realization through cross-functional orchestration, success plans, Quarterly Business Reviews, executive presentations, customer health monitoring, and proactive issue resolution.

Lead post-sale customer relationships for a healthcare AI platform, drive adoption and outcomes, coordinate enterprise EHR integrations, onboard and support clinical and operational teams, and act as a strategic partner to reduce rehospitalizations.

Lead and manage new customer implementations: coordinate cross-functional teams, run technical launch operations, optimize systems and documentation, lead customer-facing calls, track launch readiness, and build scalable SOPs for bespoke and scaled solutions.

As a Senior Customer Success Manager, you'll manage relationships with sports organizations, ensuring ScorePlay adoption and customer satisfaction through onboarding, training, and success metrics.

Own a portfolio of strategic enterprise customers, lead complex onboarding and implementations, manage executive stakeholder relationships, run account plans and QBRs, drive expansion and renewals, coordinate cross-functional teams, and surface customer insights to influence product and business strategy.

The position involves serving as a primary point of contact for key accounts, developing client relationships, overseeing client portfolios, and driving client success strategies.

The Manager of Customer Success leads a team of CSMs, manages a book of business, and drives customer onboarding, retention, and expansion efforts.

The Client Success Manager ensures exceptional service delivery, managing relationships, resolving issues, and enhancing client value through proactive engagement.

The Enterprise Customer Success Manager will own post-sales relationships with strategic customers, driving product adoption and renewal efforts, while collaborating with internal teams to ensure customer satisfaction and value realization.

The Sr. Director of Global Customer Success will lead customer success initiatives, enhance customer satisfaction, and grow revenue by optimizing customer journeys and managing a high-performance team.

The role focuses on managing the post-sale lifecycle for enterprise accounts, ensuring customer success, providing support, and fostering product improvements in the aerospace industry.

The Regional Customer Success Director will oversee a multi-disciplinary team to drive the adoption of Heartflow's cardiac diagnostic solutions, ensuring operational excellence and customer satisfaction across assigned territories.

The Customer Success Manager serves as the primary contact for strategic accounts, driving customer engagement, managing performance, and fostering relationships to ensure high-quality service and satisfaction.

As a Senior Customer Success Manager, act as a strategic partner for enterprise clients, driving retention, expansion, and aligning adoption paths with business goals through collaborative efforts across several teams.

Manage customer accounts to drive adoption and satisfaction while promoting upsells and renewals. Conduct reviews, analyze engagement, and mentor team members.

Manage and scale Customer Success programs for mid-market and SMB customers, lead a team of CSMs, drive retention, and develop playbooks for growth.

The Customer Success Business Partner will drive customer adoption, retention, and expansion by managing enterprise accounts, leading reviews, and ensuring value realization from Lyric's platform.

The Director of Client Success will lead the Client Success team, focusing on partner satisfaction, retention, and expansion while integrating AI-driven strategies for efficiency and value realization from the platform.

As a Customer Success Manager, you will build strategic relationships with universities, enable AI usage, drive adoption of Claude's capabilities, and provide tailored insights to enhance their educational impact.

The Director of Customer Success leads a team to drive customer engagement, retention, revenue growth, and strategic account management in an educational tech context. Responsibilities include managing performance metrics, fostering executive relationships, and implementing operational improvements for customer success outcomes.

The Senior Client Success Manager is responsible for ensuring retention and growth of strategic customer accounts by driving revenue through upselling and renewals, while acting as a trusted advisor for key stakeholders.

As a Senior Client Success Manager, you will be responsible for customer retention, identifying growth opportunities, and ensuring clients realize value from Later’s products and services.

The Senior Client Success Manager will drive retention and revenue growth, manage key customer relationships, and ensure clients realize ROI from Later's products and services.

Manage key client relationships in the Pharmacy Benefit Management sector, ensuring high-quality service delivery and client satisfaction while coordinating with internal teams and leading client interactions.

The Director of Client Success will lead the Client Success team in the PBM sector, ensuring client retention, satisfaction, and growth through strategic planning and operational processes.