Top Senior Level Customer Success Jobs

The Customer Success Lead will serve as the primary liaison for assigned Neighborly brands, providing support, training, and strategic guidance on software features. Responsibilities include enhancing customer relationships, conducting training webinars, documenting product enhancements, and onboarding new brands.

The Customer Success Associate Director will manage customer relationships, ensuring effective adoption of CommerceIQ's platform. Responsibilities include understanding customer needs, managing advertising budgets, performing data analysis for strategic insights, and collaborating with internal teams. This role requires strong communication skills and experience with enterprise-level retail media campaigns.

As a Practice Manager, you will lead the Client Strategy team, managing healthcare client relationships and utilizing data to inform business decisions. Your role includes monitoring program production, collaborating with internal teams, and maintaining project timelines while ensuring client satisfaction.

The Logistics Manager at MycoWorks will design and implement inventory strategies, manage warehouse operations, and oversee import/export processes. This role includes building and leading a logistics team, ensuring compliance with regulations, developing standard operating procedures (SOPs), and reporting on performance metrics to senior management.

The Director of Web Strategy and Experience at Peak Design will manage the entire customer journey on their website, overseeing web strategy and project execution. They will coordinate with various teams to optimize user experience and ensure timely execution of web projects, while advocating for delightful customer interactions.

The Director of Partnership Success will manage client relationships, oversee the implementation of contracts, drive account growth, and communicate with healthcare partners. This role requires experience in managing relationships with health plans, particularly Medicaid Managed Care, and involves building a partnership strategy while advocating for clients' needs within the organization.

The Contracts Director leads the Contracts Department and manages the entire contract lifecycle, ensuring compliance and accuracy in contract creation, renewals, and invoicing. Responsibilities include coordinating with program teams, negotiating agreements, maintaining contractual relationships, and ensuring adherence to applicable laws and regulations.