Top Senior Customer Success Jobs

Manage the full customer lifecycle by building relationships, driving user adoption, analyzing metrics, and delivering product demos in a fast-paced startup environment.

Serve as primary post-implementation point of contact for a portfolio of customers to drive onboarding, adoption, retention, renewals and expansion; run business reviews, align SOW to deliveries, collect product feedback, and partner with Product, Sales, and Technical teams to demonstrate ROI.

The Customer Success Manager will drive customer engagement, onboarding, and satisfaction, while ensuring contract renewals and helping clients succeed with Augment's products.

The Technical Customer Success Manager at Sentry ensures customer onboarding, value realization, and drives product adoption by collaborating with stakeholders and advocating for customer needs.

The Director of Client Success will lead client satisfaction, retention, and growth, managing a team to optimize service delivery and client engagement through strategic planning and operational excellence.

The Senior Customer Success Manager leads customer success strategies, enhances customer relationships, manages teams, and ensures service delivery aligns with business goals.

Lead and scale a team of Enterprise Customer Success Managers to drive retention, expansion, and renewals. Recruit, train, and coach CSMs, set strategy and metrics, support high-growth accounts, act as executive sponsor for key customers, and work cross-functionally to shape solutions.

The Technical Account Manager drives post-sales success, ensuring customer outcomes and satisfaction through proactive guidance, technical problem-solving, and expansion opportunities. They collaborate with engineers and stakeholders to simplify technical concepts and navigate customer needs effectively.

Lead a Customer Success team, manage key semiconductor accounts, drive customer adoption, and translate technical challenges into solutions for strategic growth.

The Technical Customer Success Associate/Manager will implement and support SwiftMR software in healthcare settings, diagnose technical issues, and ensure client satisfaction. Responsibilities include integrating software with MRI systems and providing application support to clients. Regular check-ins and documentation are also part of the role.

The Client Success Director ensures client success by overseeing the adoption and scaling of the banking platform, coordinating delivery and support teams, and managing client relationships for optimal outcomes and satisfaction.

The Sr. Customer Success Operations Manager will manage CS Ops projects, optimize tools like ChurnZero, create dashboards, and drive efficiency using AI and automation.

Lead and scale Vanta's Commercial Customer Success function, including partner-led success. Define strategy, operating model, segmentation and playbooks; hire and develop managers and CSMs; drive retention, adoption, time-to-value, and expansion; and partner cross-functionally to remove blockers and scale outcomes using automation and AI where appropriate.

The Sr. Customer Success Manager advocates for customers, drives product adoption, assesses customer health, identifies growth opportunities, and manages renewals while optimizing customer satisfaction.

The Strategic Customer Success Manager will drive engagement and retention for healthcare clients, ensuring they gain maximum value from Clarium's AI-powered platform through proactive relationship management and cross-functional coordination.

The Senior Customer Success Manager will engage with enterprise retail clients to ensure successful onboarding, retention, and growth while managing relationships and acting as a product advocate.

The Senior Customer Success Manager drives customer onboarding, engagement, and retention while managing risks and relationships across accounts to ensure measurable ROI.

Lead and develop a team of Customer Success Managers, implement strategies for customer engagement, and improve operational processes to enhance the franchisee support function.

Lead customer success for revenue cycle management (RCM) across MSK/provider partners: onboard customers, manage third-party billing vendors, diagnose and remediate revenue leakage, guide front- and back-end RCM operations, produce monthly performance reports, translate RCM data into executive insights, and inform product through customer feedback.

The Technical Customer Success Manager will enhance post-sales operations, troubleshoot customer issues, engage proactively for renewals, and collaborate with product teams to ensure customer satisfaction and feedback is integrated into future developments.

The Customer Success Manager will manage a portfolio of customers, ensuring successful onboarding, driving adoption, and leading renewals while acting as a strategic advisor for customer outcomes.

The Enterprise Customer Success Manager will oversee the customer journey, ensuring value from CodeRabbit's AI-powered platform, driving adoption and engagement, while advocating for customer needs.

Support Emiri client deployments by identifying issues, coaching teams, managing communication, and driving continuous improvement in operations and user experience.

The Customer Success Executive will implement and scale AI solutions in healthcare, ensuring strong adoption by nursing and clinical teams while managing client relationships and project execution.

The Enterprise Customer Success Manager at Flip will drive customer relationships, optimize product performance, and support implementations for clients primarily in healthcare or ecom/retail sectors.