Top Senior Customer Success Jobs

The Mid-Market Customer Success Manager will enhance customer experience, increase product adoption, handle inquiries, and build trust with clients. They will also drive retention and work cross-functionally based on customer feedback.

The Senior Technical Account Manager oversees customer relationships, driving engagement, onboarding, AI enablement, and business outcomes using ClickUp's platform.

As a Senior Customer Success Manager, you will manage high-value accounts, drive adoption of solutions, ensure customer success, and advocate for customer needs, while collaborating with internal teams to improve services.

The Customer Success Manager will drive customer engagement and satisfaction, create strategic plans, and foster partnerships to maximize Guidewire's value for clients.

The Customer Success Director manages strategic accounts in the technology vertical, focusing on revenue growth, customer satisfaction, and operational coordination. This role involves developing account management plans, analyzing market trends, and ensuring service levels are maintained while fostering strong client relationships.

The Strategic Customer Success Manager at Maze will manage high-value accounts, drive customer adoption, provide strategic guidance, conduct business reviews, and collaborate across teams to ensure customer success and retention.

The Senior Customer Success Specialist manages customer relationships for the Tax and Accounting division, ensuring clients achieve value through onboarding, engagement, and renewal processes while acting as a liaison with internal teams.

The Senior Customer Success Manager at Instructure will enhance relationships with higher education clients, ensuring account health, driving growth, and collaborating on strategies for customer success and renewal.

The Director of Customer Success leads the customer success team, oversees customer engagement strategies, manages customer relationships, and drives product adoption through strategic initiatives.

The Strategic Customer Success Lead manages enterprise accounts, ensures customer value and adoption of AI tools, and provides strategic guidance in campaign strategies and measurement.

The Associate Manager oversees team operations for Strategic Account Management and Client Success, ensuring objectives are met, providing support and coaching to team members, coordinating with clients and cross-functional teams, and analyzing performance metrics to enhance client retention and adoption initiatives.

The Lead Customer Success Manager oversees a team of Customer Success Managers, ensuring customer satisfaction and retention while driving adoption of Finastra's solutions. Responsibilities include team management, account oversight, and collaboration with internal stakeholders to enhance customer experiences and identify growth opportunities.

The Regional Manager for Customer Success will lead a team in the Asia region, focusing on customer relationships, satisfaction, and driving renewals and expansions while developing team talent.

As a Senior Customer Success Business Partner, you'll manage enterprise customer relationships, drive ROI, and ensure successful platform adoption while identifying expansion opportunities.

The Manager of Customer Success leads a team of Customer Success Managers to drive customer engagement, adoption, and value realization while managing strategic customer accounts to ensure business outcomes are met.

The Senior Customer Success Manager drives customer satisfaction and business growth by helping clients utilize Nielsen's products. Responsibilities include fostering relationships, guiding product adoption, and ensuring client success and renewals.

The Customer Success Manager ensures customers realize the full value of Proofpoint products, driving renewals and add-ons through effective account management and advocacy.

Lead the Customer Success team by driving onboarding, engagement, and retention strategies, while managing high-value accounts and collaborating with product and sales.

Lead a team of CSMs for Vanta's largest customers, focusing on retention, strategic ownership, data-driven outcomes, and GRC expertise. Collaborate cross-functionally and model leadership in ambiguity.

Lead customer success for robotics deployments: manage onboarding, training, support, and program delivery. Build strategic customer relationships, analyze KPIs, recommend improvements, drive expansions, and coordinate cross-functional teams to ensure successful deployments and retention.

As a Customer Success Manager, you will manage customer projects, ensure satisfaction, drive growth in accounts, and implement solutions effectively.

Manage customer projects in manufacturing maintenance, ensuring satisfaction and expansion through operational excellence and training.

As a Customer Success Manager, you will manage customer projects in the manufacturing maintenance sector, ensuring satisfaction and driving operational excellence.

Manage customer projects in manufacturing maintenance, ensuring satisfaction and operational excellence while driving relationship growth and ROI.

Manage post-sales client relationships, focusing on adoption and satisfaction while leading a small team. Analyze data for strategic insights and foster cross-functional collaboration.