Top Senior Customer Success Jobs

Manage client relationships, support and lead Client Success Managers, oversee performance, resolve issues, and enhance client satisfaction and retention.

The Senior Customer Success Manager leads customer interactions to enhance adoption of Brightree products, ensuring value through strategy alignment, performance monitoring, and relationship management.

The Client Success Manager manages client accounts, ensures satisfaction, fosters relationships, identifies upsell opportunities, and advocates for clients within the company.

As a Senior Customer Success Specialist, you will manage customer order processes, ensuring satisfaction through communication, problem resolution, and relationship building while supporting supply chain efficiency.

As a Customer Success Director at impact.com, you'll manage enterprise client relationships, ensuring retention and growth through strategic account planning and leveraging technology solutions for successful marketing campaigns.

The Senior Project Manager will lead multiple clinical drug trials, manage customer relationships, coordinate team activities, and ensure successful project execution.

The Customer Success Manager, Director ensures optimal platform use within Salesforce by leading internal strategy, mitigating risks, and managing executive engagement during critical incidents.

As a Customer Success Director, you will manage enterprise client relationships, develop account plans, enhance client presence, and collaborate with Sales to identify upsell opportunities.

The Senior Strategic Customer Success Manager manages large accounts to drive adoption, retention, and expansion while collaborating with internal teams and providing strategic guidance to customers.

The Senior Customer Success Manager at Allego drives customer adoption and usage of the Allego platform, ensuring satisfaction and promoting expansion through strong relationship management and project oversight.

Lead and manage relationships with key 3PL and food logistics partners, ensuring operational success and profitability while overseeing commercial health and strategic direction.

The Senior Customer Success Manager drives customer adoption of Brightree solutions, manages key accounts, and collaborates with stakeholders to improve efficiency alongside business goals, requiring extensive HME operations expertise.

Manage post-sale customer experiences for Cobalt and support for Catalyst, leading a team to enhance retention and expansion through AI-driven operations.

The Digital Customer Success Project Manager at Proofpoint is responsible for designing and executing customer engagement programs to enhance adoption and retention. This role includes managing digital touchpoints, facilitating customer advisory boards, and analyzing program performance for continuous optimization.

The Customer Success Strategy & Operations Lead will enhance systems and processes across departments to boost customer activation and retention while analyzing data and driving actionable insights for operational excellence.

As a Senior Customer Success Manager, you will manage enterprise customers, drive procurement success, and improve customer engagement by providing guidance and education on Zip's platform.

The Senior Customer Success Manager will manage a portfolio of clients, drive customer success on the Zip platform, and act as a trusted advisor to enhance procurement efficiency.

Manage customer projects in the manufacturing maintenance sector, ensuring satisfaction, driving growth, and implementing successful ROI strategies with clients.

The Vice President of Client Success at LawRank will lead the client success organization, ensure high client retention, develop revenue growth strategies, and establish a robust operating model while interacting with senior management and providing a strategic vision for client engagement.

Lead statewide onboarding and adoption for Atlas among union and enterprise clients in New Jersey. Drive high-velocity, in-person activation events, recruit peer champions, manage key accounts and outreach events, gather customer feedback for product improvements, and present adoption metrics to executives to ensure retention and renewals.

The Mid-Market Customer Success Manager will act as the post-sales contact for mid-market customers, driving usage, retention, and customer satisfaction through relationship-building while addressing challenges and opportunities.

The Mid-Market Customer Success Manager will enhance customer experience, increase product adoption, handle inquiries, and build trust with clients. They will also drive retention and work cross-functionally based on customer feedback.

The Senior Technical Account Manager oversees customer relationships, driving engagement, onboarding, AI enablement, and business outcomes using ClickUp's platform.

As a Senior Customer Success Manager, you will manage high-value accounts, drive adoption of solutions, ensure customer success, and advocate for customer needs, while collaborating with internal teams to improve services.

The Customer Success Manager will drive customer engagement and satisfaction, create strategic plans, and foster partnerships to maximize Guidewire's value for clients.