Top Senior Operations Manager Jobs in Washington, DC

Lead strategy and operations for Rula's psychiatry business: define long-term growth plans, evaluate new service and business opportunities, build financial models and LTV analyses, and drive cross-functional pilots and scalable initiatives while influencing executive stakeholders.

Lead data-driven provider quality initiatives across the provider network: analyze large datasets, identify gaps and opportunities, design and execute cross-functional programs (note quality, provider reviews, AI documentation), and measure outcomes to improve core metrics.

Lead planning, cadence, and cross-functional program management for a unified Enterprise Growth business. Own forecasting, reporting, dashboards, partner management, and execution of growth initiatives across Sales, Product, Marketing, Finance, and RevOps to establish a proven operating model and FY27 targets.

Manage day-to-day office operations for the D.C. office, supervise and train associates, coordinate tasks between remote staff and compliance teams, handle administrative and facilities functions (mail, inventory, maintenance), support HR onboarding and team activities, and assist with IT/cybersecurity coordination.

As Sr Manager of Customer Experience Operations at GitLab, you will lead operations teams, partner across departments, and drive process improvements in customer success and financial operations.

Manage post-sale sponsor and exhibitor fulfillment for EEI events, coordinating registration, shipping, logistics, billing, digital and physical sponsor deliverables, exhibitor communications, and on-site support. Maintain asset libraries, fulfillment trackers, and exhibitor records; partner with Event Technology, Registration, Event Operations, and Accounting teams. Support lead lists and outbound prospecting and assist Member Engagement & Events team tasks as needed.

Lead and oversee all Bermuda operations for Coinbase, including outsourced vendors, regulatory and banking interactions, operational resilience, incident response, SLA and supervision frameworks, and first-line defense activities like launch assessments, audits, and regulatory examinations.

Lead cross-functional, high-impact initiatives across Product, Data, and Operations. Design and scale 0-1 initiatives, build repeatable processes, analyze complex data to set strategy, drive OKRs, and hire and manage a growing operations team to improve provider and patient outcomes.

The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.

The Operations Manager oversees property management activities, manages budgets, vendor relationships, and ensures compliance for condominium associations, while delivering exceptional service.

Manage day-to-day operations for the Mid-Atlantic PDS market, implement operational strategies, support people development, use BI tools for reporting and process improvement, ensure compliance and risk management, and drive technology adoption to increase efficiency.

Lead and improve FCM operating model for listed derivatives by designing scalable processes, controls, and tooling. Drive launch readiness, automation, vendor management, and cross-functional initiatives while monitoring operational stability, reporting, and regulatory requirements in a high-stakes regulated environment.

The Operations Manager oversees site integration and operational efficiency, managing RSO teams and ensuring successful departmental setups across multiple facilities with a focus on continuous improvement.

The Operations Manager will oversee site integration strategies, manage reconditioning teams, ensure operational efficiency, and lead continuous improvement projects.

Lead and supervise the fundraising operations team to ensure accurate, timely gift processing, donor acknowledgements, and financial reconciliation. Manage Salesforce NPSP and Sage Intacct posting, lockbox/vendor relationships, SOPs, SLAs, quality assurance, and process improvements. Partner cross-functionally to scale operations and maintain donor-centered, compliant workflows.

Lead end-to-end order processing across direct and indirect channels, optimize order-to-revenue workflows, enforce CRM data and contracting standards, manage onboarding, vendor intake, and RFP operations, and align contracts with revenue recognition alongside Legal and Finance.

Plan and execute North American field marketing and ABM programs—executive events, partner activities, webinars, and digital campaigns—aligned with Sales and Customer Success to generate, influence, and accelerate pipeline. Manage vendors, budgets, logistics, measurement of attribution and ROI, and build repeatable playbooks to scale programs.

Lead revenue operations for sales, account management, and customer success by owning processes, metrics, and ad-hoc analysis. Optimize tools (Salesforce, Outreach, HubSpot), integrate people/process/systems strategies, escalate and resolve revenue issues, and provide data-driven insights to support growth and executive decision-making.

Lead global SaaS and cloud workplace operations, managing Microsoft 365 and Google Workspace, IAM (SSO, Entra, MFA), Zero Trust enforcement, automation (Power Automate, Zapier, PowerShell, Python), onboarding/offboarding, security/compliance collaboration, and mentoring IT teams to ensure secure, scalable, and efficient cloud environments.

The Operations Manager oversees government contracts, manages team performance, and provides training while ensuring quality service delivery and team development.

Lead cloud operations for a large-scale PeopleSoft ecosystem on OCI, managing upgrades, patching, performance, security/compliance (STIGs/RMF/FedRAMP), DR, incident response, and cross-functional teams to ensure reliable, mission-critical HR/pay systems.

Lead AI-informed workforce capacity planning and forecasting for Compliance Operations. Partner with Finance, Legal, and Ops to build scenario-based staffing models, cost and OpEx forecasts, and drive opportunities from analysis through execution. Communicate capacity risk and regulatory readiness to senior leadership and act as a WFM center of excellence across adjacent teams.

Provide technical system management and support primarily across the Zoho One ecosystem and Shopify. Troubleshoot issues, build and maintain automation workflows, ensure data flow between platforms, update Shopify product/catalog settings, create documentation and SOPs, and assist with social media scheduling and metrics. Prioritize and execute items from an IT to-do list for executive and sales teams.

Lead a team supporting Enterprise and Strategic accounts across the quote-to-cash lifecycle. Build dashboards and analytics to track operational metrics and SLAs, partner cross-functionally to design scalable workflows, and drive process improvements and projects to completion.

Lead end-to-end post-trade clearing for Coinbase Derivatives Exchange, managing clearing, settlement, margining, reconciliation, incident escalation, external relationships, regulatory filings, and building a scalable clearing operations team.