Top Senior Operations Manager Jobs in Washington, DC

Lead and oversee all Bermuda operations for Coinbase, including outsourced vendors, regulatory and banking interactions, operational resilience, incident response, SLA and supervision frameworks, and first-line defense activities like launch assessments, audits, and regulatory examinations.

Lead data-driven provider quality initiatives across the provider network: analyze large datasets, identify gaps and opportunities, design and execute cross-functional programs (note quality, provider reviews, AI documentation), and measure outcomes to improve core metrics.

The role involves leading teams to achieve business objectives, developing management protocols, and maintaining client relations to ensure satisfaction and operational excellence.

Lead global enterprise IT operations for a large Intelligence Community infrastructure. Ensure 24/7 availability, incident response, operational governance, ITIL-based processes, metrics and reporting, drive continuous improvement, coordinate CONUS/OCONUS sites, and manage distributed Tier 2/3 teams supporting servers, storage, networking, virtualization, PKI, patching, monitoring, and data center operations.

Manage development data, reporting, and CRM operations; lead project, campaign, and event management; develop dashboards, fundraising calendars, and processes; support prospect research, proposal preparation, and cross-functional coordination to optimize fundraising performance.

Manage day-to-day office operations for the D.C. office, supervise and train associates, coordinate tasks between remote staff and compliance teams, handle administrative and facilities functions (mail, inventory, maintenance), support HR onboarding and team activities, and assist with IT/cybersecurity coordination.

As Sr Manager of Customer Experience Operations at GitLab, you will lead operations teams, partner across departments, and drive process improvements in customer success and financial operations.

Own day-to-day operational execution for a portfolio of partners: configuration, billing, data/integration operations, implementations, escalations, reporting, and partner business reviews. Coordinate cross-functionally to resolve issues, run implementations, and serve as primary operational contact to ensure smooth partner relationships and flag risks early.

The Operations Manager oversees property management activities, manages budgets, vendor relationships, and ensures compliance for condominium associations, while delivering exceptional service.

Lead scaling of Zip's Business Value function by building systems, tooling, and data infrastructure for ROI modeling, benchmarking, and reporting. Produce C-suite level business cases, create self-serve go-to-market tools, stand up intake/triage/reporting workflows, and advise GTM, Product, and Enterprise teams to operationalize value generation.

Manage and improve a service unit: supervise Team Managers and staff, drive local sales alignment, ensure service quality and compliance, oversee billing/DSO, hiring/training, budgets, audits, and participate in industry functions and special projects.

Lead RevOps analytics and GTM engineering to scale revenue processes. Build analytics infrastructure, evaluate AI-first tech, automate lead-to-cash workflows using AI-assisted development, integrate systems, and deliver data-driven strategic insights across Sales, Marketing, and Post-Sales.

Lead revenue operations by administering and optimizing HubSpot, managing GTM integrations, building dashboards and forecasts, defining KPIs, improving processes and data governance, supporting planning and territory/quota administration, and driving automation and AI-enabled productivity improvements across sales and marketing.

The Senior Renewal Operations Manager builds and scales operations for high-volume renewals, ensuring reporting accuracy, data integrity, and operational processes across teams.

The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.

Lead and supervise the fundraising operations team to ensure accurate, timely gift processing, donor acknowledgements, and financial reconciliation. Manage Salesforce NPSP and Sage Intacct posting, lockbox/vendor relationships, SOPs, SLAs, quality assurance, and process improvements. Partner cross-functionally to scale operations and maintain donor-centered, compliant workflows.

The Operations Manager oversees site integration and operational efficiency, managing RSO teams and ensuring successful departmental setups across multiple facilities with a focus on continuous improvement.

The Operations Manager will oversee site integration strategies, manage reconditioning teams, ensure operational efficiency, and lead continuous improvement projects.

The Principal GTM Systems Manager will oversee the revenue tech stack, ensuring reliability and optimization while supporting cross-functional initiatives and new project implementations within revenue operations.

Lead end-to-end order processing across direct and indirect channels, optimize order-to-revenue workflows, enforce CRM data and contracting standards, manage onboarding, vendor intake, and RFP operations, and align contracts with revenue recognition alongside Legal and Finance.

Lead IT support operations, ensuring high-quality technical support, vendor management, and IT processes for a remote workforce while improving contributor experience.

Lead revenue operations for sales, account management, and customer success by owning processes, metrics, and ad-hoc analysis. Optimize tools (Salesforce, Outreach, HubSpot), integrate people/process/systems strategies, escalate and resolve revenue issues, and provide data-driven insights to support growth and executive decision-making.

Lead global SaaS and cloud workplace operations, managing Microsoft 365 and Google Workspace, IAM (SSO, Entra, MFA), Zero Trust enforcement, automation (Power Automate, Zapier, PowerShell, Python), onboarding/offboarding, security/compliance collaboration, and mentoring IT teams to ensure secure, scalable, and efficient cloud environments.

The Operations Manager oversees government contracts, manages team performance, and provides training while ensuring quality service delivery and team development.

Provide technical system management and support primarily across the Zoho One ecosystem and Shopify. Troubleshoot issues, build and maintain automation workflows, ensure data flow between platforms, update Shopify product/catalog settings, create documentation and SOPs, and assist with social media scheduling and metrics. Prioritize and execute items from an IT to-do list for executive and sales teams.