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Top Senior Level Customer Success Jobs in Washington DC

184+ Job Results
9 Hours Ago
Washington DC
Remote
3,300 Employees
7+ Years of Experience
3,300 Employees
7+ Years of Experience
Information Technology • Security • Cybersecurity
Responsible for ensuring the success of Cloudflare's largest Enterprise customers, managing post-sale experiences, and driving customer retention through value demonstration. Develop and maintain long-term relationships with stakeholders, collaborate cross-functionally, and provide feedback to internal teams.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+45 More
22 Hours Ago
Washington DC
Remote
1,900 Employees
143K-191K Annually
7+ Years of Experience
1,900 Employees
143K-191K Annually
7+ Years of Experience
Cloud • Fintech • Information Technology • Machine Learning • Software
The Principal Success Manager partners with customers to accelerate the business value they receive from their investment with BlackLine. They work directly with customers of varying market segments to optimize adoption of BlackLine solutions, prevent attrition, and enhance customer satisfaction through innovative solutions and customer engagement strategies.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+53 More
Yesterday
Washington DC
Remote
Hybrid
12,000 Employees
98K-184K Annually
5-7 Years of Experience
12,000 Employees
98K-184K Annually
5-7 Years of Experience
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Customer Success Operations Lead is responsible for managing and leading a global multi-partner operation to ensure exceptional operational results and customer satisfaction. This includes evaluating performance, identifying trends, and driving continuous improvement through data-driven strategies and collaboration with internal teams.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+59 More

Featured Jobs

Yesterday
Washington DC
Remote
188 Employees
200K-230K Annually
7+ Years of Experience
188 Employees
200K-230K Annually
7+ Years of Experience
Digital Media • Kids + Family • Mobile • Software • Sports
Seeking a strategic leader to join as the VP of Customer Experience. Responsible for shaping and executing customer-centric strategies to drive satisfaction, loyalty, and advocacy. Key responsibilities include developing CX strategy, utilizing data-driven insights, championing Voice of Customer, mapping customer journey, leading CX team, and implementing innovative technologies for exceptional customer experiences.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+65 More
Yesterday
Washington DC
Remote
Hybrid
25 Employees
53K-88K Annually
5-7 Years of Experience
25 Employees
53K-88K Annually
5-7 Years of Experience
Cloud • Information Technology • Other • Sales • Software • Consulting
Manage and process customer invoices within zLinq's Invoice Processing portal, work with vendors to resolve payment issues, assist in onboarding new clients, and ensure efficient billing analysis and problem-solving for clients.
Top Benefits:
401-K Matching
Adoption Assistance
Commuter Benefits
+56 More
Yesterday
Washington DC
Remote
2,500 Employees
87K-148K Annually
5-7 Years of Experience
2,500 Employees
87K-148K Annually
5-7 Years of Experience
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
The CPX Enablement Manager is responsible for developing and deploying training strategies for Workiva's CPX employees to ensure effectiveness and maximize employee engagement. This role involves creating onboarding programs, continuous learning processes, and change management strategies. Key responsibilities include assessing training needs, analyzing program performance, and ensuring effective adoption of organizational changes. The ideal candidate should have a Bachelor's degree and at least 5 years of related experience.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+53 More
Yesterday
Washington DC
Remote
Hybrid
665 Employees
125K-187K Annually
7+ Years of Experience
665 Employees
125K-187K Annually
7+ Years of Experience
Software
Lead Customer Success Manager role at Clari, responsible for driving adoption, engagement, and experience throughout the customer journey. Remote opportunity preferred to be worked from the Central or East time zone. Must have 7+ years experience in B2B SaaS Customer Success with knowledge of Salesforce.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+78 More
2 Days Ago
Washington DC
Remote
Hybrid
74,000 Employees
101K-159K Annually
5-7 Years of Experience
74,000 Employees
101K-159K Annually
5-7 Years of Experience
Healthtech • Biotech • Pharmaceutical
Seeking a Senior DeltaV Specialist for Manufacturing Automation at a fast-paced environment with high technical and project management responsibility. Responsibilities include supporting the MACS Center, automation equipment design, system commissioning, and collaborating with various teams.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+61 More
2 Days Ago
Washington DC
Remote
263 Employees
130K Annually
5-7 Years of Experience
263 Employees
130K Annually
5-7 Years of Experience
Marketing Tech • Mobile • Software
Responsible for optimizing tool stack, improving workflows, and enhancing customer support processes to drive positive results. Collaborate with CX leadership, manage CX tools, collect requirements, and provide detailed documentation. 5+ years of ops experience required. Strong understanding of Planhat, Zendesk, and Salesforce preferred. Strong analytical skills and results-driven mindset essential.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+40 More
2 Days Ago
Washington DC
Remote
44 Employees
7+ Years of Experience
44 Employees
7+ Years of Experience
Artificial Intelligence • Food • Machine Learning • Software
The Head of Customer Success at kea will lead the Customer Success team in deploying and supporting the Voice AI solution for restaurants. Responsibilities include establishing customer success standards, building a talented team, and improving the overall customer experience.
Top Benefits:
401-K
Company Equity
Company Outings
+32 More
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