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Top Senior Customer Success Jobs in Washington, DC

Reposted 12 Days AgoSaved
Remote or Hybrid
Washington, DC
90K-100K Annually
Senior level
90K-100K Annually
Senior level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
As a Senior Customer Success Manager, you'll optimize the adoption and value of Motorola's Public Safety Software for federal clients, fostering relationships and addressing customer needs.
Top Skills: AwareCommandcentralGainsightGoogle SuiteLicense Plate RecognitionMobile VideoMotorola FlexPremieroneRave SolutionsSalesforceVesta
14 Days AgoSaved
In-Office
Washington, DC
206K-295K Annually
Senior level
206K-295K Annually
Senior level
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
Lead a team of Customer Success Managers in the Public Sector to ensure exceptional customer service and experience management by driving adoption and retention of products. Responsibilities include team leadership, strategic guidance, and collaboration with senior executives to improve customer experiences.
Reposted 3 Days AgoSaved
In-Office
Washington, DC
133K-224K Annually
Senior level
133K-224K Annually
Senior level
Cloud • Software
The Customer Success Manager will partner with customers to enhance their Salesforce experience, manage account relationships, and ensure optimal use of the platform, including resolving high-severity issues and advising on new features.
Top Skills: SaaSSalesforce CRMSalesforce Sales CloudSalesforce Service Cloud
Reposted 5 Days AgoSaved
In-Office
Washington, DC
54K-159K Annually
Senior level
54K-159K Annually
Senior level
Fitness • Healthtech • Retail • Pharmaceutical
The role involves managing client relationships, ensuring customer satisfaction, driving profitable growth, and utilizing analytics for strategic development in account management.
Top Skills: Microsoft Office Suite (ExcelOutlook)Power BIPowerPointSalesforceTableauTeamsWord
6 Days AgoSaved
Easy Apply
In-Office
Washington, DC
Easy Apply
105K-160K Annually
Senior level
105K-160K Annually
Senior level
Social Media
The Customer Success Lead will build and scale client management functions, ensuring client satisfaction, retention, and engagement through strategy implementation and cross-functional collaboration.
Reposted 7 Days AgoSaved
Hybrid
Washington, DC
125K-160K Annually
Senior level
125K-160K Annually
Senior level
Big Data • Software • Business Intelligence
The Customer Success Manager at WireScreen will manage 25-35 customer accounts, ensuring engagement, driving growth through upsells, and collaborating with cross-functional teams to enhance customer experiences and success processes.
Reposted 7 Days AgoSaved
In-Office or Remote
Washington, DC
154K-200K Annually
Senior level
154K-200K Annually
Senior level
Software
Lead the digital customer success team to develop and implement a scalable digital engagement model that enhances customer retention and product adoption while managing a high-performing team.
Top Skills: Ai Copilots/AgentsCommunity PlatformsGainsightKnowledge SystemsLms ToolsPx
Reposted 7 Days AgoSaved
Easy Apply
In-Office
Washington, DC
Easy Apply
200K-240K Annually
Senior level
200K-240K Annually
Senior level
Software • Analytics
As a Customer Success Engineer, you will provide technical leadership post-sales, guide customers through the adoption of Forward Networks Platform, and collaborate with various teams to resolve technical issues.
Top Skills: BashGraphQLJqNetworkingPythonSecurity
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Reposted 8 Days AgoSaved
In-Office
Washington, DC
225K-310K Annually
Senior level
225K-310K Annually
Senior level
Legal Tech
As a Director in Client Success for Legal Operations, you'll drive strategic client engagement, manage pricing models, and lead a Client Success team to enhance value delivery and client experiences.
Reposted 9 Days AgoSaved
In-Office or Remote
Washington, DC
1-1 Annually
Senior level
1-1 Annually
Senior level
Software
The Strategic Customer Success Manager will manage enterprise accounts, drive product adoption, collaborate with stakeholders, and ensure customer success with Revyse's platform.
Top Skills: AsanaNotionSlackZendesk
Reposted 11 Days AgoSaved
In-Office
Washington, DC
Senior level
Senior level
Healthtech • Financial Services
Responsible for managing Nitra's customers and channel partners, ensuring a first-class customer experience, resolving issues, and driving growth and retention.
Reposted 13 Days AgoSaved
In-Office
Washington, DC
98K-182K Annually
Senior level
98K-182K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Senior Customer Success Manager will manage strategic accounts, drive customer value, orchestrate team collaboration, and ensure customer satisfaction and engagement.
Top Skills: Crm SystemsCustomer Success Platforms
14 Days AgoSaved
Easy Apply
In-Office or Remote
Washington, DC
Easy Apply
151K-152K Annually
Senior level
151K-152K Annually
Senior level
Software
The Director of Customer Success leads a team, driving customer retention and engagement through strategic direction, operational processes, and leveraging AI for efficiency. Responsibilities include managing metrics, enhancing customer experiences, and developing team capabilities across multiple regions.
Top Skills: AIAutomationGainsightSalesforce
Reposted 16 Days AgoSaved
Easy Apply
In-Office
Washington, DC
Easy Apply
147K-147K Annually
Senior level
147K-147K Annually
Senior level
Edtech
The Senior Customer Success Manager is responsible for managing the customer lifecycle and driving the adoption of DataCamp's products among enterprise clients. This includes creating success plans, collaborating with internal teams, launching initiatives, and ensuring client satisfaction and renewal.
Top Skills: Advanced Analytics TechnologyBig DataSalesforce
18 Days AgoSaved
Easy Apply
In-Office or Remote
Washington, DC
Easy Apply
110K-180K Annually
Senior level
110K-180K Annually
Senior level
Software
The Customer Success Engineer acts as a strategic advisor to customers, ensuring successful use of Cribl solutions and driving value through engagement and communication.
Top Skills: AWSAzureCriblCustomer Success PlatformsDatadogElasticGCPSnowflakeSplunk
Reposted 19 Days AgoSaved
In-Office
Washington, DC
Senior level
Senior level
Healthtech • Financial Services
The Director of Customer Success will manage the customer lifecycle from onboarding to growth, leading a team that enhances customer engagement and satisfaction while collaborating with multiple departments.
Top Skills: Machine Learning TechnologiesSalesforce
20 Days AgoSaved
In-Office or Remote
Washington, DC
115K-135K Annually
Senior level
115K-135K Annually
Senior level
Healthtech • Information Technology
The Customer Success Manager drives adoption and value realization for partner accounts, ensuring successful implementation and long-term partnerships by managing relationships and optimizing workflows.
Top Skills: GainsightGoogle SuiteMS OfficeSalesforce
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