Top Senior Customer Success Jobs in Washington, DC

As a Customer Success Manager at PagerDuty, you will manage customer relationships, drive retention, and ensure successful adoption of PagerDuty's services while collaborating with internal teams to enhance customer satisfaction.

The Customer Success Manager drives value realization for strategic accounts, facilitating collaboration between teams and ensuring customer satisfaction. Responsibilities include managing relationships, executing success plans, and monitoring customer health metrics.

The Enterprise Customer Success Manager will lead strategic initiatives for high-value enterprise customers, ensuring success, driving revenue growth, and maintaining strong relationships while coordinating resources across the organization.

As a Senior Customer Success Manager, you will manage strategic customer accounts, drive adoption of HPE solutions, provide customer advocacy, and coordinate internal teams for issue resolution while targeting upsell opportunities.

The Customer Success Manager will ensure customer satisfaction and retention by facilitating communication with clients, tracking product usage, and managing onboarding and renewals. Responsibilities include relationship management, handling customer feedback, and collaborating with internal teams for successful outcomes.

The Director of Customer Success will lead and scale a high-performing team, ensure customer adoption and outcomes, manage executive relationships, and optimize team operations with a focus on delivering measurable business impact for enterprise clients.

The Customer Success Manager II manages customer accounts, ensuring satisfaction and retention. Responsibilities include onboarding, training, relationship management, and collaborating with internal teams to enhance customer experience.

Manage a team of Customer Success Managers to ensure customer satisfaction, retention, and growth by leveraging data and driving operational excellence.

The Senior Customer Success Manager will drive customer success, ensure high satisfaction, foster relationships, develop strategies, analyze metrics, and manage escalations in a cyber-focused environment.

As Customer Success Manager, you will manage customer relationships, driving satisfaction and retention while promoting business growth. Oversee customer initiatives and collaborate with internal teams to enhance fleet and energy solutions.

Lead the Customer Success strategy for public sector clients, enhancing customer satisfaction and driving growth through effective management and strategic partnerships.

The Sr. Customer Success Manager at F5 enhances customer engagement, drives product adoption, and guides clients in maximizing their investment in F5 solutions, while collaborating cross-functionally within the organization.

The Customer Success Manager will guide customers through onboarding and adoption of F5 solutions, ensuring they maximize value from their investment and advocating for their needs across the organization.

Manage GRC services delivery for Federal agencies, oversee program strategy, ensure customer satisfaction, handle resource needs, and lead operational improvements.

Lead customer- and partner-facing operations for strategic global public sector accounts, driving adoption, renewals, expansion, and cross-functional coordination. Manage post-sale lifecycle, resolve issues, build scalable success processes, and provide product feedback to engineering to maximize mission outcomes.

The Customer Success Engineer acts as a trusted advisor, driving customer success and engagement throughout the lifecycle, ensuring customer value and managing relationships across various technical functions.

The Customer Success Manager will onboard SaaS customers, drive product adoption, monitor account health, and collaborate cross-functionally to enhance customer experience.

As a Senior Customer Success Manager, you'll autonomously manage a portfolio of mid-market and enterprise customers, enhancing relationships and ensuring measurable outcomes while collaborating with teams on implementations and scalability projects.

Lead customer success for significant government partnerships, drive renewals, provide technical advice, and support client enforcement efforts in trade integrity and border security.

The Senior Customer Success Manager oversees customer lifecycle management, ensuring satisfaction and driving portfolio growth within Public Sector accounts. Responsibilities include strategic advising, relationship management, project management, and mentoring other CSMs.