Top Senior Level Customer Success Jobs in Washington DC,
The Client Partnership VP role at Zeta Global involves growing revenue and strategic innovation at existing clients, identifying opportunities, aligning resources, creating effective presentations, and driving clients to act upon solutions. Success is defined by exceeding revenue targets. The role focuses on enterprise account acquisition and strategic sales.
Senior Strategic Customer Success Managers partner closely with lighthouse customers to understand their business, advise on leveraging Samsara products, and help realize business value. They manage the customer lifecycle from onboarding to adoption, advocacy, and renewal. This role requires strong problem-solving skills and the ability to build relationships with key stakeholders.
Senior Procurement Specialist role at Grammarly involving planning and conducting procurement procedures, negotiating prices and contract terms with vendors, conducting pricing analysis, monitoring and researching vendors, preparing reports, and improving procurement flow and policies. Responsibilities include coordinating procurement activities, managing internal stakeholders, working with suppliers and cloud service providers, and developing procurement strategies.
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Deliver program consulting services to Qualtrics customers, collaborate on program vision, design journeys, build measurement strategies, and create systems of insight and action. Guide clients through organizational change and help them realize business outcomes.
As a Senior Manager of Customer Success Engineering at Cloudflare, you will lead the North American Customer Success Engineering team to ensure customer success by developing specialists, building relationships, and delivering technical expertise. Your responsibilities include mentoring the team, driving customer adoption and satisfaction, and collaborating across teams for aligning customer success.
As a Customer Support Engineer at Chronosphere, you will be responsible for addressing technical issues encountered by customers, collaborating with internal teams, and providing creative solutions. You must have 5+ years of experience in an engineering or support role, strong communication skills, and technical expertise in Kubernetes, Terraform, Prometheus, and other related technologies.
The Senior Manager, Customer Solutions at Ontra will lead the team responsible for ensuring seamless account configuration, implementation, and professional services scoping to enhance the customer experience from contract closure through account kickoff. They will play a vital role in accelerating legal and commerce by driving implementation excellence and enhancing efficiency in customer onboarding processes.
As the Global Client Director at ServiceNow, the role involves overseeing executive relationship management for the company's largest existing accounts and leading virtual teams to support esteemed clients, ensuring successful business outcomes and achieving financial targets.
The VP of Customer Success at Bounteous x Accolite will oversee customer projects, manage relationships, provide leadership support, drive new business discovery, and advocate for customers internally. This role requires experience in account delivery, CRO, technology solutions, and managing large accounts.
The Implementation Specialist at Edmunds is responsible for ensuring the correct implementation of products on various sites and platforms, providing customer support during and after implementation, and improving the overall implementation experience for customers in the automotive industry.
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