Top Senior Customer Success Jobs in Washington, DC

Lead a team of Customer Success Managers in the Public Sector to ensure exceptional customer service and experience management by driving adoption and retention of products. Responsibilities include team leadership, strategic guidance, and collaboration with senior executives to improve customer experiences.

The Senior Customer Success Manager leads customer relationships, driving adoption and satisfaction for enterprise clients, while ensuring growth and alignment across teams.

As a Senior Customer Success Manager, you'll optimize the adoption and value of Motorola's Public Safety Software for federal clients, fostering relationships and addressing customer needs.

The Senior Customer Success Manager will manage strategic accounts, drive customer value, orchestrate team collaboration, and ensure customer satisfaction and engagement.

The Customer Success Lead will build and scale client management functions, ensuring client satisfaction, retention, and engagement through strategy implementation and cross-functional collaboration.

The Customer Success Manager at WireScreen will manage 25-35 customer accounts, ensuring engagement, driving growth through upsells, and collaborating with cross-functional teams to enhance customer experiences and success processes.

As a Customer Success Engineer, you will provide technical leadership post-sales, guide customers through the adoption of Forward Networks Platform, and collaborate with various teams to resolve technical issues.

The Director of Customer Success will lead and mentor a team to drive customer growth and retention, utilizing AI and data-driven insights while collaborating cross-functionally.

The Customer Success Manager will partner with customers to enhance their Salesforce experience, manage account relationships, and ensure optimal use of the platform, including resolving high-severity issues and advising on new features.

The Director of Customer Success leads a team, driving customer retention and engagement through strategic direction, operational processes, and leveraging AI for efficiency. Responsibilities include managing metrics, enhancing customer experiences, and developing team capabilities across multiple regions.

The Senior Customer Success Manager coordinates customer lifecycle management to ensure satisfaction, product usage, and retention, specifically in the Public Sector.

The Customer Success Manager will ensure client satisfaction, build relationships, identify upsell opportunities, and collaborate with teams for an excellent experience with Citian products.

The Customer Success Engineer acts as a strategic advisor to customers, ensuring successful use of Cribl solutions and driving value through engagement and communication.