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Top Senior Level Customer Success Jobs in Washington DC,

19 Days Ago
United States
Remote
135 Employees
110K-140K Annually
Senior level
135 Employees
110K-140K Annually
Senior level
Artificial Intelligence • Fintech
As a Customer Success Manager at interface.ai, you will act as the primary point of contact for enterprise clients, helping them achieve their business objectives through the company's AI platform. Responsibilities include managing client relationships, understanding their needs, upselling solutions, and providing insights on platform usage.
19 Days Ago
US
Remote
640 Employees
Senior level
640 Employees
Senior level
Marketing Tech • Software • Analytics
As the Senior Manager of Customer Success, you will lead a team of Customer Success Managers, ensuring high customer satisfaction and driving ROI from the Iterable platform. You will foster relationships with customers, identify growth opportunities, and develop strategic initiatives to enhance customer retention. The role involves managing team performance, creating training materials, and collaborating with various departments to address customer needs effectively.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+53 More
20 Days Ago
United States
Remote
223 Employees
Senior level
223 Employees
Senior level
Software
The Senior Engagement Manager is responsible for managing customer engagements to ensure successful onboarding, adoption, and relationship management. You will work with internal teams and customers to drive business impact, oversee project timelines, and establish effective communication to preemptively address risks and maintain customer health.
Top Benefits:
401-K
Commuter Benefits
Company Outings
+14 More
20 Days Ago
USA
Remote
54 Employees
Senior level
54 Employees
Senior level
Healthtech
As a Customer Success Engineer at Health Gorilla, you will engage with customers to provide technical insights, oversee the onboarding and implementation processes, troubleshoot issues related to healthcare data exchange protocols, conduct customer training, and gather feedback to enhance product offerings. Your role is pivotal in ensuring customer satisfaction and effective use of the company's solutions.
Top Benefits:
401-K
Dental Insurance
Employee Stock Purchase Plan
+8 More
20 Days Ago
United States
Remote
1,444 Employees
Senior level
1,444 Employees
Senior level
Information Technology • Software
The Workday Client Partner acts as a trusted advisor to large enterprise clients, focusing on account management, relationship development, and driving revenue growth. This role involves engaging with senior stakeholders, providing sales support, and ensuring client satisfaction while managing strategic IT roadmaps and staffing changes.
20 Days Ago
United States
Remote
3,470 Employees
101K-187K Annually
Senior level
3,470 Employees
101K-187K Annually
Senior level
Software • Automation
The Technical Quoting Specialist will oversee the end-to-end installation process and financial analysis for project deployments while collaborating with Sales and Engineering teams. Key responsibilities include evaluating service costs, analyzing data for improvement, and maintaining effective communication across departments.
20 Days Ago
3 Locations
Remote
80 Employees
Senior level
80 Employees
Senior level
Big Data • Information Technology • Software • Database • Analytics
As a Technical Architect at Hightouch, you will serve as a crucial link between the company and its Enterprise customers, guiding them through onboarding and maximizing usage of the platform. Responsibilities include understanding customer needs, delivering proactive technical guidance, collaborating with various teams, and identifying use cases for product improvement.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+27 More
20 Days Ago
United States
Remote
30 Employees
110K-140K Annually
Senior level
30 Employees
110K-140K Annually
Senior level
Artificial Intelligence • Machine Learning • Software
The Director of Client Success will lead the client success strategy, manage onboarding and implementation, oversee client relationship management and retention, improve processes, and utilize data analysis to inform strategies and track client health in a healthcare technology startup.
20 Days Ago
USA
Remote
101 Employees
Senior level
101 Employees
Senior level
Marketing Tech • Social Media • Analytics
The role involves managing and growing client relationships, implementing Fathom’s technology in health systems, overseeing client onboarding, and converting high-profile clients into advocates. This includes driving upsell initiatives and collecting client feedback to inform product development, alongside dynamic problem-solving in a fast-paced environment.
Top Benefits:
401-K
Company Outings
Dental Insurance
+9 More
20 Days Ago
United States
Remote
2,825 Employees
Senior level
2,825 Employees
Senior level
Information Technology • Software
The role involves providing technical expertise for IBM Omegamon and other mainframe products, including installation, configuration, and training. The engineer will develop knowledge of Rocket products, deliver technical presentations, ensure best practices in implementations, and collaborate with customers and staff to resolve complex issues.

Top Companies in Washington DC, Hiring Customer Success Roles

See All
Iterable Thumbnail
Software • Marketing Tech • Analytics
3 Offices
640 Employees
Health Gorilla Thumbnail
Healthtech
3 Offices
54 Employees
Aviatrix Thumbnail
Software
Santa Clara, CA
223 Employees
Collaborative Solutions, LLC Thumbnail
Software • Information Technology
Reston, VA
1444 Employees
Infinera Corporation Thumbnail
Software • Automation
3 Offices
3470 Employees
Interface AI Thumbnail
Fintech • Artificial Intelligence
Covina, California
135 Employees
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