Top Senior Level Customer Success Jobs in Washington DC,

The Senior Consultant for Customer Success at People.ai is responsible for ensuring successful customer activation, implementation, and adoption of the company's solutions. This role involves leading discovery processes, delivering training, building relationships with key stakeholders, serving as a trusted advisor, and collaborating across teams to enhance customer experience and drive business outcomes.

The Customer Success Manager will manage enterprise accounts, ensuring customer retention, expansion, and adoption of services. This includes building strategic relationships, collaborating on renewals, and contributing to implementation playbooks. The role requires significant travel and involves negotiation and project management of professional services.

The Senior Director, Client Services leads efforts in building sustainable partnerships and ensuring client satisfaction. This role involves overseeing client interactions, maintaining integrity in service delivery, and fostering a culture of collaboration and support within the organization.