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Top Senior Level Customer Success Jobs in Washington DC,

11 Days Ago
6 Locations
Remote
102 Employees
Senior level
102 Employees
Senior level
Machine Learning • Other
As a Client Success Manager, you will lead efforts to expand Enveritas' reach into new market segments, particularly in palm oil, rubber, and cocoa. Your responsibilities will include managing client relationships, conducting sustainability analysis, and collaborating on special projects with global colleagues, focusing on issues like emissions and farmer livelihoods.
11 Days Ago
United States
Remote
3,118 Employees
Senior level
3,118 Employees
Senior level
Machine Learning • Cybersecurity
The Principal Customer Success Manager drives customer loyalty and adoption of Trellix Solutions. This role involves consulting with key accounts, developing success plans, collaborating with sales teams, advocating for customer needs, handling deployment escalations, and identifying risks to customer outcomes.
11 Days Ago
United States
Remote
Senior level
Senior level
Software
The Senior Customer Success Operations Manager will develop and manage processes to ensure efficient operations within Customer Success. Responsibilities include collaborating with leadership to design playbooks, improving processes, managing operational cadences, and supporting various initiatives. The role requires a high level of communication, problem-solving skills, and the ability to manage projects effectively.
11 Days Ago
USA
Remote
127 Employees
Senior level
127 Employees
Senior level
Healthtech • Software
As a Senior Support Representative at Healthie, you will provide exceptional product support via email, troubleshoot bugs, document feature requests, analyze customer data, and assist customers in using the product effectively, all while collaborating with the team to enhance customer satisfaction.
11 Days Ago
United States
Remote
1,585 Employees
Senior level
1,585 Employees
Senior level
Information Technology • Consulting
The Client Success Manager at Merative is responsible for managing client relationships, ensuring successful adoption and utilization of the platform, and mentoring team members. The role involves monitoring client communications, driving actions to strengthen relationships, soliciting feedback, and supporting business development as a subject matter expert.
11 Days Ago
United States
Remote
393 Employees
Senior level
393 Employees
Senior level
Payments
As a Client Relationship Manager at Yuno, you will manage key customer accounts, building relationships, driving revenue growth, and ensuring client satisfaction through collaboration with cross-functional teams. Your role will involve data analysis to inform strategic decisions and enhance service delivery.
11 Days Ago
USA
Remote
43 Employees
Senior level
43 Employees
Senior level
Cloud • Software
As a Customer Success Architect at Bobsled, you will design optimal platform implementations, provide technical support, enhance products based on customer feedback, build strategic relationships with clients, manage incidents, and ensure thorough documentation of issues.
12 Days Ago
United States
Remote
62 Employees
Senior level
62 Employees
Senior level
Information Technology • Security • Cybersecurity
The Senior Mobile User Acquisition Specialist will lead user acquisition strategies for mobile apps, focusing on planning, executing, and optimizing campaigns across various mobile ad platforms. Responsibilities include monitoring ad performance, A/B testing, collaborating with design for ad creatives, and managing external partnerships to drive app growth.
12 Days Ago
US
Remote
206 Employees
90K-115K Annually
Senior level
206 Employees
90K-115K Annually
Senior level
Software
As a Customer Success Manager at Relocity, you'll manage onboarding and implementation processes for clients, drive the utilization of solutions, build and maintain client relationships, resolve escalations, follow up on invoices, and identify upsell opportunities. You will also develop materials for quarterly business reviews to enhance customer engagement and satisfaction.
12 Days Ago
United States
Remote
579 Employees
Senior level
579 Employees
Senior level
Information Technology • Software
As a Technical Support Engineer, you'll diagnose and resolve complex technical issues for customers, reproduce issues, document them, collaborate with engineering, and provide technical expertise during Redis software deployment and upgrades. You'll manage critical customer issues and serve as an advocate for timely resolutions, while continuously learning and participating in new product development.
Top Benefits:
401-K
Company Equity
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