Workday Client Partner (Large Enterprise/Majors)

The Workday Client Partner will act as a trusted advisor to our base Large Enterprise & Majors clients. The focus will be on building client relationships and driving future business bookings and revenue. The Client Partner is a client champion, a trusted advisor, and facilitator who drives client business results. This role reports to the National Senior Director, Client Partner within the Sales organization. 

Key Responsibilities:

• Account management, leading and growing your allocated client accounts
• Provide sales support/solutioning to existing clients
• Develop new business opportunities from existing accounts
• Represent your client’s needs and feedback to our internal teams
• Serve as a trusted adviser to ensure client’s overall satisfaction with our services.
• Act as strategic advisor to client and drive awareness of Cognizant service offerings and develop roadmaps
• Manage staffing changes on existing accounts and work with sales and delivery to manage escalations
• Participate in prospect and sales calls and support the sales to service transition on new deals sold
• Maintain key internal and external partnerships with Sales, Solution Architects, Consulting Services, Resource Management, Workday and our alliance partners
• Provide guidance on strategic IT roadmaps
• Additional duties as assigned by manager

Experience & Education Requirements

• Bachelor’s degree or equivalent experience 
• Workday Experience, preferred
• 5+ years of experience in a client service role (consulting or account management) 
• Ability to engage with senior stakeholders
• Practitioner background in HR, Payroll, or Financials is ideal
• Ability to travel 50%
• Excellent verbal and written communication skills, including the ability to deliver presentations at the Executive level
• Ability to manage your time, the client demands, and competing priorities with a high focus on client service
• Ability to work with cross functional teams and develop strategy

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Why choose Cognizant:

• Entrepreneurial environment that welcomes your ideas
• Opportunity to do great work
• Outreach programs that support communities and tap into your volunteer spirit
• Learning opportunities to help current needs and advancement
• Global operations, with opportunities in North America, Europe and Asia Pacific
• An abundance of Affinity groups to meet your needs

Cognizant Core Values:

• Work as One: We think beyond roles, relying on each other’s strengths to win as a team.
• Raise the Bar: We always aim for excellence in how we work and what we deliver.
• Dare to Innovate: We push boundaries and take chances to reimagine what’s possible.
• Do the Right Thing: We all lead with integrity and always make the ethical choice.
• Own It: We own the outcomes for our company, colleagues, and community.