Workday Client Partner (Large Enterprise/Majors)

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Hiring Remotely in United States
Remote
Information Technology • Software
The Role

The Workday Client Partner will act as a trusted advisor to our base Large Enterprise & Majors clients. The focus will be on building client relationships and driving future business bookings and revenue. The Client Partner is a client champion, a trusted advisor, and facilitator who drives client business results. This role reports to the National Senior Director, Client Partner within the Sales organization. 

Key Responsibilities:

  • Account management, leading and growing your allocated client accounts
  • Provide sales support/solutioning to existing clients
  • Develop new business opportunities from existing accounts
  • Represent your client’s needs and feedback to our internal teams
  • Serve as a trusted adviser to ensure client’s overall satisfaction with our services.
  • Act as strategic advisor to client and drive awareness of Cognizant service offerings and develop roadmaps
  • Manage staffing changes on existing accounts and work with sales and delivery to manage escalations
  • Participate in prospect and sales calls and support the sales to service transition on new deals sold
  • Maintain key internal and external partnerships with Sales, Solution Architects, Consulting Services, Resource Management, Workday and our alliance partners
  • Provide guidance on strategic IT roadmaps
  • Additional duties as assigned by manager

Experience & Education Requirements

  • Bachelor’s degree or equivalent experience 
  • Workday Experience, preferred
  • 5+ years of experience in a client service role (consulting or account management) 
  • Ability to engage with senior stakeholders
  • Practitioner background in HR, Payroll, or Financials is ideal
  • Ability to travel 50%
  • Excellent verbal and written communication skills, including the ability to deliver presentations at the Executive level
  • Ability to manage your time, the client demands, and competing priorities with a high focus on client service
  • Ability to work with cross functional teams and develop strategy

#LI-Remote

Why choose Cognizant:

  • Entrepreneurial environment that welcomes your ideas
  • Opportunity to do great work
  • Outreach programs that support communities and tap into your volunteer spirit
  • Learning opportunities to help current needs and advancement
  • Global operations, with opportunities in North America, Europe and Asia Pacific
  • An abundance of Affinity groups to meet your needs

Cognizant Core Values:

  • Work as One: We think beyond roles, relying on each other’s strengths to win as a team.
  • Raise the Bar: We always aim for excellence in how we work and what we deliver.
  • Dare to Innovate: We push boundaries and take chances to reimagine what’s possible.
  • Do the Right Thing: We all lead with integrity and always make the ethical choice.
  • Own It: We own the outcomes for our company, colleagues, and community.
The Company
HQ: Reston, VA
1,444 Employees
On-site Workplace

What We Do

Collaborative Solutions, a Cognizant Company, is a leading global finance and HR transformation consultancy that leverages world-class cloud solutions to help deliver successful client outcomes for Fortune Global 500 companies, large and medium-sized organizations across industries. As the longest-tenured Workday Services Partner and client, its full lifecycle services—complete with an in-house Advisory Services practice and proven proprietary tools—have helped more than 1,000 clients transform their businesses.

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