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Top Senior Level Customer Success Jobs in Washington DC,

13 Days Ago
United States
Remote
2,909 Employees
Senior level
2,909 Employees
Senior level
Healthtech • Manufacturing
The Principal Life Sciences Specialist provides strategic guidance in Life Sciences, focusing on sterilization, environmental monitoring, product cleanliness, and biocompatibility. Responsibilities include mentoring junior associates, leading continuous improvement projects, and ensuring compliance with FDA regulations and internal standards. The role demands expertise in solving complex Life Sciences challenges and may involve occasional travel for regulatory inspections and audits.
13 Days Ago
United States
Remote
163 Employees
Senior level
163 Employees
Senior level
Cloud • Information Technology
The Oracle Cloud HCM Manager is responsible for delivering expertise in Human Capital Management modules, leading the implementation of Oracle Fusion Cloud solutions, and ensuring business alignment. The role includes overseeing architecture design, guiding development teams, managing project scope, and facilitating organizational change, while also mentoring team members and staying updated on industry trends for continuous improvement.
14 Days Ago
United States
Remote
237 Employees
Senior level
237 Employees
Senior level
Machine Learning • Mobile • Security
The Customer Support Engineer will serve as a technical expert for Zimperium's mobile security solutions, ensuring customer satisfaction and resolving issues. Responsibilities include troubleshooting mobile applications, maintaining documentation, collaborating with internal teams, and advocating for customers' needs.
14 Days Ago
USA
Remote
70 Employees
Senior level
70 Employees
Senior level
Software • Data Privacy
The Senior Customer Success Manager at Relyance AI will manage customer relationships post-implementation, ensuring adoption, retention, and expansion of services. Responsibilities include conducting meetings with executives, identifying customer needs for success, capturing feedback, collaborating with sales on renewals, and contributing to the development of the Customer Success organization.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+32 More
14 Days Ago
United States
Remote
2,427 Employees
90K-175K Annually
Senior level
2,427 Employees
90K-175K Annually
Senior level
Cloud • Software
The Enterprise Customer Success Manager at Five9 is responsible for building strong relationships with larger clients, ensuring they achieve their business objectives using Five9 solutions. The role involves collaborating cross-functionally with internal teams, monitoring customer success metrics, and proactively addressing any potential concerns to drive customer satisfaction and retention.
14 Days Ago
USA
Remote
68 Employees
Senior level
68 Employees
Senior level
Artificial Intelligence • Information Technology • Logistics • Machine Learning • Software
The Customer Assurance Manager will ensure that customers achieve their desired outcomes with Optimal Dynamics' logistics solutions. Responsibilities include driving product adoption, building strong customer relationships, managing customer success journeys, addressing challenges, and identifying growth opportunities. This role also involves coordinating with internal teams for seamless support and conducting training sessions for customer onboarding.
14 Days Ago
United States
Remote
397 Employees
Senior level
397 Employees
Senior level
Edtech
The Contract Specialist is responsible for drafting, reviewing, and managing a variety of contracts within the organization. This role involves collaboration with legal and procurement teams, ensuring compliance with contracts, addressing any issues that arise, and maintaining organized contract documentation. The ideal candidate has extensive experience in contract management, particularly in the healthcare sector, and displays strong organizational skills.
15 Days Ago
United States
Remote
80 Employees
110K-130K Annually
Senior level
80 Employees
110K-130K Annually
Senior level
Healthtech
As a Customer Success Manager at Eleos Health, you will enhance user engagement and product adoption across your accounts. You will lead upsell opportunities, understand client needs, monitor contract renewals, and work cross-functionally to meet customer goals, while conducting quarterly business reviews and presenting insights.
15 Days Ago
US
Remote
1,981 Employees
Senior level
1,981 Employees
Senior level
Software • Manufacturing
As a Lead Implementation Specialist, you will manage implementation projects, develop strategies for best practices, and provide exemplary customer service for ERP solutions. You will work closely with client executives to maximize financial asset return and troubleshoot application issues, while also evaluating business needs and driving accounting optimization across diverse industries.
15 Days Ago
USA
Remote
205 Employees
180K-250K Annually
Senior level
205 Employees
180K-250K Annually
Senior level
Security • Cybersecurity
As the Head of Customer Success, you will lead the Customer Success team, driving client retention and implementing strategic initiatives to maximize client satisfaction and loyalty. Collaborating with cross-functional teams, you will focus on operational improvements and enhance service delivery. Your role involves advocating platform requirements to the development team and maintaining strong relationships with clients and stakeholders.
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