Top Senior Level Customer Success Jobs in Washington DC,

The Customer Engineer Sr Manager at Wellhub is responsible for providing technical support throughout the pre- and post-sale client journey. This includes facilitating client integrations, managing technical relationships, and participating in system development and user training. The role focuses on enhancing client satisfaction, resolving technical issues, and collaborating with multiple teams to streamline processes and support Wellhub's growth.

The Senior Customer Success Manager will be the voice of the customer, coordinating between sales, product, and engineering. Responsibilities include advocating for customers, managing enterprise deals, and working to improve product adoption and configuration. A technical background in cloud environments and debugging issues is essential, along with strong customer interaction skills.

The Strategic Customer Success Manager will drive revenue growth by ensuring client satisfaction, managing relationships, and aligning company products with client needs. The role focuses on proactively identifying opportunities for renewals and expansion within the existing customer base, while acting as a trusted advisor.

As a Senior Client Success Manager, you'll ensure clients maximize their partnership with Posh by serving as a strategic advisor, overseeing product deployments, and driving revenue growth through upselling and cross-selling. You’ll also advocate for client needs internally and contribute to product strategy.

As a Senior Technical Support Engineer, you will be responsible for providing advanced technical assistance, troubleshooting, and ensuring customer satisfaction with our automation and IT operations solutions.

As a Color and Print Specialist, you will provide expert training and support in color management and flexographic printing. You will manage issues related to platemaking and contribute to sales efforts through demos and benchmarks, ensuring customer satisfaction and optimizing print workflows.

The Senior Customer Training Specialist will develop and deliver training programs for customers, ensuring a comprehensive understanding of Visby products. Responsibilities include coordinating training logistics, ensuring compliance, providing customer support, and evaluating training effectiveness in alignment with company goals.