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Top Senior Level Customer Success Jobs in Washington DC,

6 Days Ago
United States
Remote
675 Employees
175K-220K Annually
Senior level
675 Employees
175K-220K Annually
Senior level
Cloud • Information Technology • Other • Productivity • Software
The Head of Customer Support at Celigo drives customer success by leading a high-performing support team, managing both onshore and offshore resources, and enhancing operational effectiveness. Responsibilities include strategic leadership, team management, ensuring customer satisfaction, handling escalations, and optimizing multi-channel support strategies.
6 Days Ago
United States
Remote
138 Employees
Senior level
138 Employees
Senior level
Software
The Engagement Manager, Customer Success is responsible for onboarding and growing enterprise clients by pitching Zinier’s innovative Field Service Platforms, ensuring timely project delivery, and collaborating with sales and development teams to drive customer success and satisfaction.
6 Days Ago
2 Locations
Remote
Senior level
Senior level
Healthtech
The Client Experience Manager will oversee client interactions, operational processes, and support strategies to enhance client satisfaction and ensure timely issue resolution. Responsibilities include analyzing healthcare claims data, reviewing client-facing reports for accuracy, onboarding users, managing client inquiries, and facilitating communication on invoices and SLAs.
6 Days Ago
USA
Remote
268 Employees
Senior level
268 Employees
Senior level
Insurance
The Senior Compliance Specialist will support risk management practices in the claims department, ensuring compliance with regulations, conducting deep dive claim reviews, overseeing complaint handling and adjuster licensing programs, and collaborating with various teams on compliance training and policies.
Top Benefits:
401-K
Company Outings
Dental Insurance
+13 More
7 Days Ago
3 Locations
Remote
300 Employees
Senior level
300 Employees
Senior level
Software
The Demo Solutions Specialist will provide technical support for platforms aiding Revenue Enablement and Solution Consulting, manage demo environments, optimize knowledge bases, and support the implementation of sales tech stack platforms. The role involves collaboration, project management, and reporting on enablement initiatives.
7 Days Ago
United States
Remote
168 Employees
80K-95K Annually
Senior level
168 Employees
80K-95K Annually
Senior level
Digital Media • Marketing Tech • Social Media
The Account Strategist will lead strategic initiatives for clients in the senior living industry, focusing on achieving client goals and delivering exceptional customer experiences. Responsibilities include client onboarding, strategy development, relationship management with C-suite executives, and ensuring high client satisfaction and profitability through effective communication and planning.
7 Days Ago
USA
Remote
175 Employees
119K-140K Annually
Senior level
175 Employees
119K-140K Annually
Senior level
Security • Cybersecurity
The Customer Success Operations Manager will optimize processes, equip teams with tools for customer success, manage KPIs, and collaborate with leadership to achieve operational goals. The role involves training, analytics, and launching new services while addressing operational challenges.
7 Days Ago
United States
Remote
215 Employees
170K-230K Annually
Senior level
215 Employees
170K-230K Annually
Senior level
Big Data • eCommerce • Virtual Reality • Web3 • App development • Metaverse • Conversational AI
The VP, Client Success will lead partnerships at Infinite Reality, managing client relationships, driving revenue growth, and ensuring contract compliance. The role includes performance measurement, collaboration with teams, and market analysis to enhance client engagements and identify new opportunities.
8 Days Ago
USA
Remote
49 Employees
Senior level
49 Employees
Senior level
Cloud • Software • Consulting
As a Proposal Specialist at Rise8, you will lead the proposal process for government contracts, ensuring timely and compliant submissions. You'll collaborate with the Growth team to align proposals with strategic goals while maintaining proposal templates and conducting post-submission reviews.
8 Days Ago
US
Remote
400 Employees
120K-150K Annually
Senior level
400 Employees
120K-150K Annually
Senior level
HR Tech • Software
As a Senior Customer Success Manager, you will manage complex Enterprise client relationships post-sales, ensuring customer satisfaction and engagement. You will advocate for customers' issues, drive user adoption, and collaborate with teams internally to enhance processes and solutions for customers. Your role involves strategic initiatives to facilitate the success of customers' intranet programs and account health assessments to minimize churn.
Top Benefits:
401-K Matching
Commuter Benefits
Company Equity
+32 More
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