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Top Senior Customer Success Jobs

Reposted 2 Days AgoSaved
Remote
United States
Senior level
Senior level
Marketing Tech • Design
Lead a team of Customer Success Managers for enterprise accounts, driving retention and renewals while ensuring operational excellence and strategic execution.
Top Skills: AI
Reposted 2 Days AgoSaved
Remote
United States
129K-200K Annually
Senior level
129K-200K Annually
Senior level
Cloud • Software
The Majors Customer Success Manager drives customer satisfaction and success by implementing Five9 solutions, managing relationships, and coordinating with internal teams for effective service delivery.
Top Skills: AcdsContact Center TechnologyCrmsDialersIvrsQa SystemsSalesforceWfm
Reposted 2 Days AgoSaved
Remote
USA
85K-144K Annually
Senior level
85K-144K Annually
Senior level
Healthtech
The Client Success Portfolio Manager supports retention and growth of complex clients by managing relationships, analyzing data, and leading initiatives to enhance client experience and service delivery.
Top Skills: Client Success Best PracticesData AnalysisHealthcare BenefitsPresentation Skills
Reposted 2 Days AgoSaved
In-Office
New York, NY, USA
130K-160K Annually
Senior level
130K-160K Annually
Senior level
Big Data • Software
Manage strategic customer accounts, driving renewals and upsells while ensuring high satisfaction. Collaborate with sales, product, and engineering teams to optimize client outcomes.
Top Skills: CRMData ServicesSaaS
Reposted 2 Days AgoSaved
3 Locations
98K-182K Annually
Senior level
98K-182K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Senior Customer Success Manager will enhance customer relationships, drive value realization, and ensure account success through collaboration with internal teams.
Top Skills: Crm SystemsCustomer Success Platforms
Reposted 2 Days AgoSaved
Remote
US
Senior level
Senior level
Cloud • Software
Lead customer outcomes by driving technical adoption, optimizing workflows, maintaining data accuracy, and facilitating cross-functional collaboration to enhance customer satisfaction.
Top Skills: APIsCismCisspOscpPmpPythonSaaS
Reposted 2 Days AgoSaved
Remote
United States
Senior level
Senior level
Marketing Tech • Sales
Own customer relationships and drive success by creating onboarding strategies, delivering training, and managing customer retention and growth. Engage with stakeholders, provide customer insights, and navigate complexities in enterprise accounts.
Top Skills: B2B SaasDemo ToolsSales Enablement Platforms
Reposted 2 Days AgoSaved
In-Office
New York City, NY, USA
150K-175K Annually
Senior level
150K-175K Annually
Senior level
Healthtech • Software
Manage a portfolio of enterprise customers in healthcare. Drive customer success, improve time to value, and identify account growth opportunities. Become an expert in Revenue Cycle Management and strengthen customer relationships.
Top Skills: AIAutomationB2B Healthcare SaasData ScienceRevenue Cycle Management
Reposted 13 Days AgoSaved
Remote
United States
Senior level
Senior level
Software
Drive customer engagement and onboarding, identify growth opportunities, and resolve issues as a trusted advisor for enterprise clients.
Top Skills: CRM
Reposted 25 Days AgoSaved
Hybrid
New York, NY, USA
104K-135K Annually
Senior level
104K-135K Annually
Senior level
Artificial Intelligence • Fintech • Machine Learning • Natural Language Processing • Business Intelligence
Lead and develop a team of 10 Product Specialists to drive customer engagement, maximize product value, and ensure operational excellence.
Top Skills: Customer SuccessGenaiSaaS
Reposted 3 Days AgoSaved
In-Office
Green Bay, WI, USA
Senior level
Senior level
eCommerce • Healthtech • Information Technology • Software • Cybersecurity
The Director, Client Success oversees client relationships, ensuring value from Breakthrough solutions, while driving revenue growth and mentoring team members.
Top Skills: Salesforce
Reposted 13 Days AgoSaved
In-Office or Remote
2 Locations
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Artificial Intelligence • Software
The Customer Success Senior Manager will lead the Customer Success team, manage client relationships, drive customer retention, and oversee onboarding and adoption of AI solutions.
Top Skills: HubspotSalesforce
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Reposted 3 Days AgoSaved
In-Office
30005, Alpharetta, GA, USA
Senior level
Senior level
Fintech • Consulting
The Customer Success Manager drives customer engagement, adoption, and value realization of EFX solutions, managing post-sales interactions, and collaborating with clients to enhance their experience.
Reposted 3 Days AgoSaved
In-Office or Remote
5 Locations
91K-169K Annually
Senior level
91K-169K Annually
Senior level
Fintech • Information Technology • Software • Financial Services
The Customer Success Manager leads CRM strategy development to enhance customer engagement, retention, and support business growth. Responsibilities include managing relationships, analyzing data, and aligning customer strategies with company goals.
Top Skills: Crm PlatformsGainsightHubspotSalesforce
Reposted 3 Days AgoSaved
Illinois, USA
Senior level
Senior level
Cloud • HR Tech • Information Technology
The DB Senior Client Success Manager acts as the main client contact for complex deliverables, managing client relationships, guiding on plan issues, and uncovering growth opportunities while ensuring compliance and contract margins.
3 Days AgoSaved
Remote
United States
Senior level
Senior level
Healthtech • Information Technology • Consulting
The Director of Client Success will lead a team of Client Success Managers to drive client satisfaction, retention, and revenue growth through strategic oversight and collaboration.
Top Skills: JIRASalesforceSmartsheet
3 Days AgoSaved
In-Office
3 Locations
197K-350K Annually
Senior level
197K-350K Annually
Senior level
Cloud • Fintech • HR Tech
The role focuses on leading multi-functional teams to improve processes, performance, and quality through implementing solutions and metrics. The director will provide project management guidance for enterprise initiatives.
Top Skills: AutomationPerformance MeasurementProcess ImprovementProject Management
Reposted 3 Days AgoSaved
In-Office
Atlanta, GA, USA
Senior level
Senior level
Information Technology • Analytics
The Director of Customer Success will drive customer adoption and satisfaction, lead a team of Customer Success Managers, and develop strategic engagement programs.
Top Skills: AIAnalyticsPendoPlanhatSalesforce
Reposted 3 Days AgoSaved
Remote
US
Senior level
Senior level
Artificial Intelligence • Cybersecurity
Manage relationships with enterprise customers, ensuring adoption, retention, and growth. Act as a trusted advisor while facilitating technical deployments and gathering feedback for product improvements.
Top Skills: APIsBashCybersecurityJSONNoSQLPythonSaaSSQLXML
Reposted 3 Days AgoSaved
Remote
USA
168K-221K Annually
Senior level
168K-221K Annually
Senior level
Cybersecurity
The Senior Customer Success Manager will manage strategic relationships with enterprise customers, support renewals, and drive product usage while collaborating internally to ensure success planning.
Top Skills: AWSAzureContainersGCPKubernetes
Reposted 3 Days AgoSaved
In-Office
Boston, MA, USA
Senior level
Senior level
AdTech • Marketing Tech
The Director of Customer Success Operations leads the CS processes and analytics, optimizing workflows and supporting teams to align CS efforts with business goals, drive retention, and enhance revenue growth.
Top Skills: BoostrD365HubspotExcelMicrosoft PowerpointMonday.ComSalesforce
Reposted 3 Days AgoSaved
In-Office
Salt Lake City, UT, USA
100K-125K Annually
Senior level
100K-125K Annually
Senior level
Fintech • Information Technology • Payments • Professional Services • Software
The Head of Customer Success will lead the customer success team, implement strategies to enhance satisfaction, and manage key client relationships.
Top Skills: ChurnzeroFreshchatFreshdesk
Reposted 3 Days AgoSaved
In-Office or Remote
Tolar, TX, USA
220K-240K Annually
Senior level
220K-240K Annually
Senior level
Software • Cybersecurity
The Senior Customer Success Engineer optimizes customer engagement and success with the Cyera platform, ensuring satisfaction, driving adoption, and addressing technical issues. They also mentor team members and participate in hiring and customer reviews.
Top Skills: APIsCloud EnvironmentsData TechnologiesPythonSQLWeb Services
Reposted 3 Days AgoSaved
Remote
United States
94K-128K Annually
Senior level
94K-128K Annually
Senior level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
Manage and execute advertising campaigns for enterprise clients, focusing on profitability and growth through strategic planning and analysis of campaign performance. Collaborate with teams to optimize use of CommerceIQ's platform.
Top Skills: AdvertisingAmazonEcommerceExcelWalmart
Reposted 3 Days AgoSaved
In-Office
3 Locations
Senior level
Senior level
Cloud • Security • Software • Cybersecurity
The Sr. Customer Success Manager will ensure customer success and platform adoption by developing value realization plans, monitoring key performance metrics, and advocating for customers across the organization.
Top Skills: CasbCybersecurityData ProtectionDlpEncryption GatewaysNetworking TechnologiesNext Gen FirewallsProxiesSsl/IpsecSso
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