Top Senior Level Customer Success Jobs

TYLin is seeking a Risk Management Specialist to support infrastructure projects, including Rail & Transit Transportation. Responsibilities include developing Risk Management Plans, facilitating risk workshops, maintaining project risk registers, and generating risk reports. Qualifications include a bachelor's degree in a STEM field, five years of experience in engineering and construction, and certifications such as PRMP or PMI-RMP.

The Environmental Specialist manages environmental compliance and provides technical support to various teams. Responsibilities include ensuring compliance with regulations, interfacing with stakeholders, participating in project planning, managing consultants, coordinating inspections, and maintaining compliance documentation. The role also involves emergency response participation and producing actionable recommendations for system safety and compliance improvement.

The Hearing Representative will handle a caseload of Workers' Compensation cases, conducting legal research, creating defense strategies, preparing pleadings, and communicating with courts and counsel. This role involves negotiation, trial preparation, and integrating support staff while adhering to excellence in file management and maintaining professional expertise through continuous learning.

The Survey Specialist is responsible for surveying sites for new sign installations, identifying issues, creating cost estimates, and ensuring design intent applicability. They maintain records in NetSuite and interact with various departments. A valid CDL and experience in construction and blueprints reading are required.

The Senior Manager, Customer Experience will oversee customer-facing teams, improve customer registration and onboarding processes, develop customer success strategies, monitor key metrics, and drive continuous improvement. This role necessitates collaboration with other departments to advocate for customer needs and ensure high satisfaction levels.

The Regional Solutions Specialist partners with sales teams to enhance the understanding and sales of digital marketing solutions. They conduct client discovery meetings, build strategic marketing packages, lead in client planning, and represent the company at industry events, focusing on increasing revenue and demonstrating the value of the company's bundled solutions.

The Implementation Specialist will be responsible for partner onboarding, process development, SOP creation, and continuous feedback management. The role involves using data-driven insights to improve processes and supporting global expansion efforts while collaborating across teams.