Top Senior Level Customer Success Jobs

The Senior Client Executive is responsible for managing relationships with clients on MEP plans, ensuring asset retention, conducting plan reviews, and addressing service issues. Key duties include consulting on plan design, enhancing loyalty among clients and brokers, and adhering to documentation standards for risk reduction.

As a Lead Implementation Specialist, you will manage implementation projects, develop strategies for best practices, and provide exemplary customer service for ERP solutions. You will work closely with client executives to maximize financial asset return and troubleshoot application issues, while also evaluating business needs and driving accounting optimization across diverse industries.

The Senior Product Support Specialist will provide specialized support for NanoString platforms, facilitate training initiatives, maintain a knowledge base, and contribute to technical documentation and service bulletins, ensuring high-quality support for priority customers and field teams.