Top Senior Level Customer Success Jobs

The Senior Customer Success Partner manages relationships with Tier 1 Strategic Accounts, focusing on revenue generation, managing subscriptions, conducting business reviews, and driving upsells while fostering strong client relationships and collaborating with marketing efforts.

The Enterprise Customer Success Manager at Canonical is responsible for fostering customer relationships, onboarding new clients, managing complex projects, and identifying growth opportunities. The role demands excellent communication skills to collaborate cross-departmentally and enhance customer satisfaction while leveraging Canonical's wide array of products.

The Grants Specialist will provide expertise in federal grant-making policies and grant administration, offering strategic insights, guiding program staff, and ensuring compliance across the grant lifecycle. The role involves training staff, developing best practices for data collection, and maintaining oversight of grant management processes.

The Principal Intelligence Specialist within FINRA's FIU leads the analysis and distribution of strategic intelligence to identify risks and inform stakeholders. Responsibilities include data analysis, project leadership, stakeholder consultation, member firm education, and staff training related to compliance events. This role requires advanced investigative and communication skills and offers insights to enhance risk controls.

The Client Director at ExecOnline is responsible for maintaining and enhancing client relationships to ensure high renewal rates and identifying expansion opportunities. This role requires strategic engagement with enterprise clients, overseeing the implementation of ExecOnline's solutions, and collaborating with internal teams to achieve customer satisfaction.

The Senior Customer Success Engineer at Tines works with clients to help them understand and utilize workflow automation through the Tines platform. Responsibilities include designing automation integrations, onboarding customers, delivering professional services, and collaborating with various teams to enhance customer success.

The Customer Success Consultant will focus on maintaining subscription levels and growing market share for Clarivate's solutions in the US Public Sector. Responsibilities include building customer relationships, supporting adoption and retention, identifying upsell opportunities, conducting demonstrations, and aligning with the sales team to support strategies.