Top Senior Level Customer Success Jobs

The Customer Experience Manager will manage operations within the Employee Benefits team, ensuring client expectations are met, overseeing team performance, analyzing call center data, and collaborating with the Employee Benefits corporate team. The role requires strategic guidance, complaint resolution, and continuous improvement of the employee and customer experience.

The Enterprise Sales Executive is responsible for creating incremental license revenue growth by managing key enterprise software accounts. This role involves developing trusted relationships with C-suite stakeholders, executing sales strategies, and driving growth through software license and services targets. The role also requires collaboration with various cross-functional teams to solve client issues and position software products effectively.

The Enterprise Senior Customer Success Manager at Kasada will focus on building and maintaining successful relationships with enterprise customers, providing strategic guidance and ensuring maximum value adoption of Kasada's cybersecurity solutions. The role involves analyzing customer health metrics, collaborating with cross-functional teams, and addressing critical customer issues to enhance the overall customer experience.

The Senior Mobile User Acquisition Specialist will lead user acquisition strategies for mobile apps, focusing on planning, executing, and optimizing campaigns across various mobile ad platforms. Responsibilities include monitoring ad performance, A/B testing, collaborating with design for ad creatives, and managing external partnerships to drive app growth.

The Migration Support Specialist will assist in the planning and execution of data and systems migration projects. Responsibilities include data mapping, collaborating with teams, identifying migration risks, validating data integrity, providing support for new systems, and troubleshooting issues arising during the process.

The Technical Account Manager will manage customer relationships, resolve technical issues, and ensure successful product implementation of Zscaler’s solutions. The role involves collaborating with sales, providing on-site training, and gathering customer feedback for product improvement.

The EHS Specialist facilitates safety management activities, ensuring compliance with safety regulations, conducting hazard analyses, training employees, investigating incidents, and improving safety culture. They collaborate with departments to remediate hazards and assist in compliance reviews.