Top Senior Level Customer Success Jobs

The Customer Analytic Focal will lead analytics deployment for the LEAP fleet, collaborating closely with customer and engineering teams. The role requires developing analytics models and visualizations to support fleet stability, presenting recommendations to senior leaders, and engaging in project management for digital analytics solutions.

The Support Specialist will provide user support for web and mobile applications, resolve customer inquiries, develop user support processes, conduct user training, and investigate system performance. This role requires strong technical and customer service skills, with emphasis on improving user satisfaction.

The Congressional Affairs Specialist develops and executes the Congressional engagement strategy for the Medical Research and Development Command, advising leadership on matters related to Congressional Affairs, and producing strategic communications and briefing materials. Responsibilities include planning engagements, coordinating events, and disseminating information to enhance understanding of the command's mission and resources.

As a Technical Specialist, you will support Harbinger's fleet through engineering test support, providing technical assistance to customers, attending to field issues, managing tools and shop supplies, collecting and analyzing vehicle data, calibrating equipment, developing service procedures, and training technicians.

The Customer Support Engineer will serve as a technical expert for Zimperium's mobile security solutions, ensuring customer satisfaction and resolving issues. Responsibilities include troubleshooting mobile applications, maintaining documentation, collaborating with internal teams, and advocating for customers' needs.

The Senior Customer Success Manager at Relyance AI will manage customer relationships post-implementation, ensuring adoption, retention, and expansion of services. Responsibilities include conducting meetings with executives, identifying customer needs for success, capturing feedback, collaborating with sales on renewals, and contributing to the development of the Customer Success organization.

The Appellate Specialist will provide paralegal support to our Supreme Court and Appellate practice area, working closely with lawyers in high-stakes litigation. Responsibilities include cite checking, preparing briefs, motions, and filings, and assisting with oral argument preparations. Required skills include knowledge of court rules, attention to detail, strong communication skills, and proficiency in legal software. This full-time position is based in Washington, D.C.