Top Senior Level Customer Success Jobs

The Customer Training Manager at Reputation is responsible for scheduling and conducting educational events, creating custom training content, and deepening product knowledge among customers. This role requires maintaining a training curriculum, delivering content in virtual and live environments, and coordinating with marketing to drive attendance and upsell opportunities.

The Senior Customer Success Operations Manager will develop and manage processes to ensure efficient operations within Customer Success. Responsibilities include collaborating with leadership to design playbooks, improving processes, managing operational cadences, and supporting various initiatives. The role requires a high level of communication, problem-solving skills, and the ability to manage projects effectively.

The Customer Success Specialist is responsible for enhancing customer value from Elite's solutions through proactive engagement, education, and relationship management. Key responsibilities include driving product adoption, managing customer relationships, ensuring retention, delivering training sessions, and collaborating with internal teams to optimize service delivery and growth opportunities.