Top Senior Level Customer Success Jobs

As a Senior Customer Success Manager, you will manage complex enterprise client relationships, serve as a trusted advisor, influence internal teams, drive user adoption, develop customer champions, and maintain high levels of customer engagement and satisfaction throughout the customer lifecycle.

The PR Customer Success Lead will oversee a team of Campaign Managers, ensuring high performance in delivering effective public relations strategies. Responsibilities include monitoring account health, driving customer renewals, and collaborating with product teams to enhance feature adoption while fostering team growth through hiring and training.

The Senior Manager of Customer Planning will drive revenue growth and profitability for the Small Store sector at Feastables through data analysis and strategic planning. Responsibilities include creating sales strategies, conducting market analysis, optimizing pricing strategies, and collaborating with various teams to enhance business performance.

As a Client Partner, you'll manage the full sales cycle, leveraging your network in influencer marketing to develop strategic relationships. Your role includes driving revenue growth by expanding client accounts and tailoring marketing strategies, while advocating for clients' needs and staying ahead of industry trends.

The VP, Partner Success will lead customer support, account management, and onboarding and develop strategies to enhance customer experience and retention at Campspot. Responsibilities include mentoring teams, monitoring feedback, and driving engagement to achieve revenue growth and market expansion.

The role involves collaborating with DoD programs to develop and execute innovative acquisition strategies for software, addressing policy needs, and synthesizing data to inform strategies and recommendations. You will work with technical teams to transition innovations into DoD acquisition programs and support various acquisition activities based on adaptive frameworks.

The Senior Customer Success Manager at People.ai acts as a trusted advisor for enterprise and mid-market customers, overseeing account planning and success strategies. The role focuses on driving customer adoption by identifying expansion opportunities and ensuring measurable outcomes. Key responsibilities include maintaining relationships, executing engagement strategies, and collaborating with internal teams to optimize customer success and retention.