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Revenue Cycle Optimization: You will track and manage key revenue cycle KPIs, including inactive claims, claims on hold, days in AR, overall AR, and denial counts/trends, reimbursement delays, or inefficiencies in billing process. Your focus will be on ensuring these metrics meet or exceed set targets, addressing any discrepancies with internal teams and clients.
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Client-Centric Solutions: You will understand and anticipate client needs within the context of revenue cycle management and collections, tailoring solutions to improve their financial performance and operational efficiency. Share client feedback with relevant teams to drive product enhancements and operational improvements.
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Data-Driven Decision Making: You will analyze client data to identify trends and opportunities for improvement in revenue cycle processes, such as collections and AR management, ensuring that your recommendations are grounded in solid metrics.
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Communication and Problem-Solving: You will effectively communicate revenue cycle insights and KPI performance to internal teams and clients, while proposing data-driven solutions to address any identified challenges in collections or AR management. Identify potential issues before they become problems and work with clients to mitigate risks.
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Client Relationship Management: You will develop and maintain strong relationships at all levels of the client organization, from front desk staff to the CEO, ensuring that client concerns are addressed promptly and that opportunities for upsells and renewals are identified and acted upon.
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What We Do
For over 25 years, Harris Healthcare has been rising to the challenge of bringing together the most innovative and sustainable solutions for today’s ever-changing healthcare environment, in order to improve patient care and safety. Each one of our solutions brings organizational efficiencies on its own. Powerful synergies are achieved when multiple solutions are implemented together. The Harris Healthcare portfolio includes the following solutions:
♦ HARRIS Flex - an enterprise-level EHR solution that improves patient safety and clinical workflows. It includes a full complement of applications integrated in one single database, provides solid clinical decision support to your clinicians and helps standardize care while enforcing protocols and best practices at any Healthcare Organization. HARRIS Flex conveys the digital solution’s flexibility and strength.
Healthcare organizations are continuously faced with new challenges and situations and require flexible EHR’s that can be rapidly adapted to their evolving clinical practice. Contrary to other EHR solutions which are inflexible and where customizations require costly support from the vendor, HARRIS Flex gives you the freedom to "flex" your EHR as you need it entirely on your own.
The enhanced HARRIS Flex solution comes with new functionality including:
♦Flex Telehealth which enables virtual visits directly from within the EHR/EPR, and
♦Flex Clinical Insight which facilitates extraction and analysis of your EHR/EPR data to improve your processes and outcomes.
♦ SynergyCheck – a proactive interface monitoring solution watching over Clinical, Financial and other interfaces 24/7 to ensure data is flowing between systems
