Senior Manager of Customer Planning

Posted 12 Days Ago
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Chicago, IL
Senior level
Food
The Role
The Senior Manager of Customer Planning will drive revenue growth and profitability for the Small Store sector at Feastables through data analysis and strategic planning. Responsibilities include creating sales strategies, conducting market analysis, optimizing pricing strategies, and collaborating with various teams to enhance business performance.
Summary Generated by Built In

Feastables is on a mission to create the world's most engaging brand. As the CPG industry teeters on the edge of transformation, trust has shifted from traditional corporate giants to innovative individual creators. With the backing of MrBeast, the world's most influential creator, and our unwavering commitment to transparency and superior quality, we are strategically positioned to become the go-to snacking brand for future generations.

At the heart of our ethos is the belief that anything is possible. This belief ignites our innovation and drives us to push boundaries. It's what enables us to deliver incredible products and unique, engaging experiences that keep our fans and customers coming back for more. 

Though recognized for our chocolate bars, our vision goes beyond a single product category. We aim to offer a diverse product range, each item tailored to meet our customers' unique tastes and needs. Regardless of the variety, all of our products share a common trait - the guarantee of quality and fun that Feastables is known for. 

We're not just building a brand; we're crafting a legacy and just getting started. We are charting an unprecedented path, at an unbelievable velocity, and seeking extraordinary individuals to help us shape the next iconic global brand. Together, we will build something truly remarkable that will resonate with customers worldwide and stand the test of time.

About The Role:

As a Senior Manager of Customer Planning within the PRGM (Profit Revenue Growth Management) organization at Feastables, you will be instrumental in driving our revenue growth and optimizing profitability through targeted data analysis and strategic planning, specifically for our Small Store sector (Convenience, Drug, and Value customers). This position offers a unique opportunity to directly influence our revenue strategies and market positioning by developing customized pricing and promotional tactics tailored to the specific needs and behaviors of distinct customer segments. Additionally, you will play a critical role in forecasting and building the annual operating plan, ensuring that our strategic initiatives are well-informed and aligned with our long-term business objectives.

What You’ll Be Doing:

  • Engage in all activities related to creating and implementing sales strategies, with a focus on forecast accuracy. Provide data-driven insights and recommendations to maximize profit and revenue for Small Store customers, ensuring alignment with overall business objectives
  • Conduct comprehensive analysis of channels and customers, examining consumer trends, competitor activities, and market dynamics. Identify opportunities and challenges in customer plans, offering strategic insights to enhance market positioning
  • Deliver detailed analysis on customer behavior, preferences, and responses to pricing and promotional changes. Utilize this information to support effective negotiations and optimize pricing strategies
  • Work closely with the Commercialization team and the PRGM Centralized Pricing Analytics & Insights team to ensure alignment of strategies. Collaborate to optimize outcomes, leveraging diverse expertise and perspectives
  • Manage and interpret large datasets to generate actionable insights. Use these insights to inform strategic decisions and support long-term planning, enhancing overall business performance
  • Continuously evaluate the effectiveness of pricing and promotional strategies. Make necessary adjustments based on customer feedback and market dynamics to ensure strategies remain relevant and effective
  • Support monthly business reviews by maintaining sales reporting and scorecards. Enhance forecast accuracy and measure the performance of implemented strategies against expectations, ensuring continuous improvement
  • Keep abreast of industry trends and consumer behavior. Continuously refine approaches and methodologies to stay competitive and responsive to market changes

Recipe For Success:

  • 7+ years of experience in pricing analytics, revenue management, or a related field, preferably within the CPG industry
  • Bachelor’s degree in Business, Finance, Economics, or a related field; an advanced degree is preferred
  • Proven ability to work with large datasets and perform complex analysis to extract actionable insights
  • Strong analytical skills: Data analysis and interpretation, forecasting, ROI analysis and ability to analyze consumer trends, competitor activities and market dynamics
  • Proficiency in using data management and analysis tools such as Excel, SQL, and business intelligence software (e.g., Tableau, Power BI). Experience with statistical analysis software (e.g., R, SAS, SPSS) for advanced data analysis and forecasting
  • Excellent relationship management skills and the ability to engage effectively with both internal stakeholders and external customers
  • Deep understanding of trade spend management and price positioning strategies to tailor promotional efforts
  • Strong problem-solving abilities and a proactive approach to identifying opportunities and addressing challenges
  • A collaborative team player with a consumer-centric mindset and a strong commitment to continuous learning and adaptation

Why Feastables?

We value experience. For our customers, our partners, and our employees. We hire awesome people (like you!) who are smart, driven, and have a growth mindset. We have a thriving culture where you’ll have interesting problems to solve with the autonomy you need to make a difference. And, of course, we have the perks/benefits to enable you to do your best work.

  • Competitive Salary
  • 100% employer paid option for medical, dental, and vision
  • 401(k) with an employer match
  • Monthly stipends for wellness & cell phones
  • 14 company paid holidays
  • Unlimited PTO policy
  • Delicious chocolate & snacks of course!

RECRUITERS: We do not accept unsolicited assistance from search firms or recruitment agencies - please, no phone calls or emails.

The Company
HQ: Chicago, Illnois
96 Employees
On-site Workplace
Year Founded: 2021

What We Do

Founded by Jimmy Donaldson, aka MrBeast, Feastables is setting out to build the most engaging brand on the planet, bringing the games, stunts and spectacle MrBeast is known for to your doorstep and grocery aisle!

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